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Venue: Two Rivers clear filter
Tuesday, February 4
 

10:15am CST

Billing Overview
Tuesday February 4, 2025 10:15am - 11:00am CST
Two Rivers
Therap’s Billing Module - People, Process, Payment!
Therap Presenters
avatar for Susan Wyman

Susan Wyman

National Business Development Billing Consultant, Therap Services
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
avatar for Kahea Yamada

Kahea Yamada

Senior Support Specialist, Therap Services
Tuesday February 4, 2025 10:15am - 11:00am CST
Two Rivers
  Billing

11:15am CST

Comparing Billable Methods of Data Collection
Tuesday February 4, 2025 11:15am - 12:00pm CST
Two Rivers
Explore the advantages and differences in each Method of Data Collection.
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: BillingMost Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!Favorite Therap Tip/Trick:  I... Read More →
Tuesday February 4, 2025 11:15am - 12:00pm CST
Two Rivers
  Billing

12:15pm CST

Basics of Being a Billing Admin and Best Practices
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Two Rivers
What does being a Billing Admin entail? Review the basics of what being a Billing Admin looks like and take home some best practices to implement at your agency.
Therap Presenters
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Two Rivers
  Billing

1:15pm CST

Billing 835's and Reconciliation
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Two Rivers
Claim Reconciliation, Claim benefits with Reporting and uploading your 835’s
Therap Presenters
avatar for Kahea Yamada

Kahea Yamada

Senior Support Specialist, Therap Services
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Two Rivers
  Billing

2:15pm CST

Billing Quality Assurance
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Two Rivers
Reports in Billing Module, Report Library, Service Authorization Management/Updates, Billing Best Practices, Resources Page, and Billing Audit Guide.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop. 

Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Therap Services
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams: BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Two Rivers
  Billing

3:15pm CST

Billing Tips & Tricks for Troubleshooting
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Two Rivers
Troubleshooting & Reporting- How to fix the Claim, Replacements, Voids, and Rejected Claims
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Therap Services
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
avatar for Kahea Yamada

Kahea Yamada

Senior Support Specialist, Therap Services
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Two Rivers
  Billing

4:15pm CST

Billing Round Table
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Two Rivers
Billing discussion with members of Therap's Billing Team
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2020Part of the Following Teams: BillingFavorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap.Favorite Report: Report Library: Service Authorizat... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: BillingMost Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!Favorite Therap Tip/Trick:  I... Read More →
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Therap Services
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Therap Services
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams: BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Two Rivers
  Billing
 
Wednesday, February 5
 

10:15am CST

Health Screening and Recommendation
Wednesday February 5, 2025 10:15am - 11:00am CST
Two Rivers
Need to keep track of recommended health screenings? This session will review considerations, documentation and reporting options.
Therap Presenters
avatar for Silvana Espinal

Silvana Espinal

Senior Support Specialist, Therap Services
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: Regular Provider Small ProviderAccreditations: Bachelor of Science in Human Services Bilingual Support SpecialistFavorite Therap Tip/Trick: Set up Policies and procedures for using Therap in your agency... Read More →
avatar for Maria Massa

Maria Massa

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2022Part of the Following Teams: Regular Provider Small ProviderMost Memorable Therap Trip: Alaska--all of it.Favorite Therap Tip/Trick: ISP Data Dashboard and MAR PRN follow up report.Favorite Module: All of Health and MARs... Read More →
Wednesday February 5, 2025 10:15am - 11:00am CST
Two Rivers
  Health & Medical

11:15am CST

GER Quality Assurance
Wednesday February 5, 2025 11:15am - 12:00pm CST
Two Rivers
Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence
Therap Presenters
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Therap Services
Started in the field: 2004Joined the Therap Team: 2016Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PAFavorite Therap Tip/Trick: Customize your To Do Tab... Read More →
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
Wednesday February 5, 2025 11:15am - 12:00pm CST
Two Rivers
  Quality Assurance & Reporting

12:15pm CST

Therap Mobile App
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Two Rivers
Reviewing what's currently available on the app: T-Logs, ISP Data, MAR, Scheduling/EVV, S-Comm, Time Tracking, Video Library and Password Reset
Therap Presenters
avatar for Rachael Tuck

Rachael Tuck

Senior Support Specialist, Therap Services
Started in the field: 2005Joined the Therap Team: 2021Part of the Following Teams: Scheduling/EVVMost Memorable Therap Trip: Torrington, CT. I enjoy getting to see the leaves change every year when I go.Favorite Therap Tip/Trick: You can still access the scheduling module even if... Read More →
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist II, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Sequoia National Forest and being... Read More →
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Two Rivers
  Documentation

1:15pm CST

Current Daily MAR Users: Data Dashboard Discussion
Wednesday February 5, 2025 1:15pm - 2:00pm CST
Two Rivers
This session is only for Current users of the New Daily MAR Module.

Come meet with Fayonne and the development team to discuss what Daily MAR data points would be helpful on a Data Dashboard.
Therap Presenters
avatar for Fayonne Johnson

Fayonne Johnson

Associate Director of Support, Interoperability, Therap Services
Started in the field: 2011Joined the Therap Team: 2013Part of the Following Teams: Interoperability Product Team Favorite Therap Tip/Trick: How to delete a medication from the MAR has already been approved.Favorite Report: ... Read More →
avatar for Md. Jahangir Alam

Md. Jahangir Alam

Director of Software Engineering, Gov Projects, Therap Services
avatar for Aamira Shabnam

Aamira Shabnam

Deputy Director, Case Management & QA, Therap Services
Wednesday February 5, 2025 1:15pm - 2:00pm CST
Two Rivers
  Health & Medical

2:15pm CST

An Introduction to and History of Artificial Intelligence
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Two Rivers
Curious about Artificial Intelligence? Join David as he gives an introduction to AI and it's evolution over time.
Therap Presenters
avatar for David Turock

David Turock

Director, AI Research & Development, Therap Services
Started in the field: 1982Joined the Therap Team: 2000Part of the Following Teams: Connect, New Product R&DAccreditations: AA, BS, MS, and PhD in Neuropsychology; and an MSE in Engineering and Computer Science
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Two Rivers
  Artificial Intelligence (AI)

3:15pm CST

Missouri User Group Discussion
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Two Rivers
Meet other providers and discuss topics relevant to what's happening in your state.
Therap Presenters
avatar for Calvin Christensen

Calvin Christensen

Business Development Territory Manager, Therap Services
Started in the field: 2009Joined the Therap Team: 2014Part of the Following Teams: Sales Accreditations: Charting the LifeCourse Ambassador What are you most excited for at Nationals this year? Being in person with our Therap community!Most Memorable Therap Trip: Seattle, WA the whole... Read More →
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Two Rivers
  State Specific

4:15pm CST

A Discussion on the Roadblocks of Training
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Two Rivers
Join other organizations to share challenges and strategies to overcome staff training hurdles.
Therap Presenters
avatar for Rocky Eagon

Rocky Eagon

Support Specialist, Therap Services
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Digital Transformation, Therap Services
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Two Rivers
  Staff Training
 
Thursday, February 6
 

10:15am CST

Billing Round Table
Thursday February 6, 2025 10:15am - 11:00am CST
Two Rivers
Billing discussion with members of Therap's Billing Team
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Therap Services
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
avatar for Susan Wyman

Susan Wyman

National Business Development Billing Consultant, Therap Services
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
avatar for Kahea Yamada

Kahea Yamada

Senior Support Specialist, Therap Services
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Two Rivers
  Billing

11:15am CST

Billing Overview
Thursday February 6, 2025 11:15am - 12:00pm CST
Two Rivers
Therap’s Billing Module - People, Process, Payment!
Therap Presenters
avatar for Susan Wyman

Susan Wyman

National Business Development Billing Consultant, Therap Services
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
Thursday February 6, 2025 11:15am - 12:00pm CST
Two Rivers
  Billing

12:15pm CST

Comparing Billable Methods of Data Collection
Thursday February 6, 2025 12:15pm - 1:00pm CST
Two Rivers
Explore the advantages and differences in each Method of Data Collection.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2020Part of the Following Teams: BillingFavorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap.Favorite Report: Report Library: Service Authorizat... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
Two Rivers
  Billing

1:15pm CST

Basics of Being a Billing Admin and Best Practices
Thursday February 6, 2025 1:15pm - 2:00pm CST
Two Rivers
What does being a Billing Admin entail? Review the basics of what being a Billing Admin looks like and take home some best practices to implement at your agency.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Therap Services
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams: BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
Thursday February 6, 2025 1:15pm - 2:00pm CST
Two Rivers
  Billing

2:15pm CST

Billing 835's and Reconciliation
Thursday February 6, 2025 2:15pm - 3:00pm CST
Two Rivers
Claim Reconciliation, Claim benefits with Reporting and uploading your 835’s
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Senior Support Specialist, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: BillingMost Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!Favorite Therap Tip/Trick:  I... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
Two Rivers
  Billing

3:15pm CST

Billing Quality Assurance
Thursday February 6, 2025 3:15pm - 4:00pm CST
Two Rivers
Reports in Billing Module, Report Library, Service Authorization Management/Updates, Billing Best Practices, Resources Page, and Billing Audit Guide.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop. 

Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Therap Services
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams: BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Thursday February 6, 2025 3:15pm - 4:00pm CST
Two Rivers
  Billing

4:15pm CST

Boots, Blues, & Burning Billing Questions
Thursday February 6, 2025 4:15pm - 5:00pm CST
Two Rivers
Got burning billing questions? This is your chance to get answers! Join our expert panel for a live audience led Q&A.
Moderators
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
avatar for Kahea Yamada

Kahea Yamada

Senior Support Specialist, Therap Services
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Therap Services
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Thursday February 6, 2025 4:15pm - 5:00pm CST
Two Rivers
  Billing
 
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2025 Therap National Conference
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