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The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.
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Venue: Room 1077a clear filter
Tuesday, February 4
 

1:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Tuesday February 4, 2025 1:15pm - 1:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Leona Watson

Leona Watson

Senior Support Specialist, Therap Services
Started in the field: 2014Joined the Therap Team: 2021Part of the Following Teams: Connect Regular Provider Small ProviderFavorite Therap Tip/Trick: Live Help is your life line!Favorite Report: ISP Data Clinician ReportFavorite Module: Time Tracking... Read More →
Tuesday February 4, 2025 1:15pm - 1:40pm CST
Room 1077a
  Documentation, 1:1

4:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Tuesday February 4, 2025 4:15pm - 4:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Margaret Gordon

Margaret Gordon

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:
Tuesday February 4, 2025 4:15pm - 4:40pm CST
Room 1077a
  Documentation, 1:1
 
Wednesday, February 5
 

10:15am CST

One-on-One for Billing FULL
Wednesday February 5, 2025 10:15am - 10:40am CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Therap Services
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams: BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
Wednesday February 5, 2025 10:15am - 10:40am CST
Room 1077a
  Billing, 1:1

11:15am CST

One-on-One for Billing FULL
Wednesday February 5, 2025 11:15am - 11:40am CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
Wednesday February 5, 2025 11:15am - 11:40am CST
Room 1077a
  Billing, 1:1

12:15pm CST

One-on-One for Billing FULL
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Tricia Woods

Tricia Woods

Assistant Business Development Consultant II, Therap Services
Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California. We spent a week out there, started in Palm Springs and worked our... Read More →
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2020Part of the Following Teams: BillingFavorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap.Favorite Report: Report Library: Service Authorizat... Read More →
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Room 1077a
  Billing, 1:1

1:15pm CST

One-on-One for Billing FULL
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Tricia Woods

Tricia Woods

Assistant Business Development Consultant II, Therap Services
Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California. We spent a week out there, started in Palm Springs and worked our... Read More →
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist II, Therap Services
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams: BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Room 1077a
  Billing, 1:1

2:15pm CST

One-on-One for Billing FULL
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Room 1077a
  Billing, 1:1

3:15pm CST

One-on-One for Billing FULL
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Jenifer King

Jenifer King

Business Development Territory Manager, Therap Services
Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: SalesWhat are you most excited for at the National Conference: Meeting Therap Customers and Staff in person
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2020Part of the Following Teams: BillingFavorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap.Favorite Report: Report Library: Service Authorizat... Read More →
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Room 1077a
  Billing, 1:1

4:15pm CST

One-on-One for Billing FULL
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Jenifer King

Jenifer King

Business Development Territory Manager, Therap Services
Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: SalesWhat are you most excited for at the National Conference: Meeting Therap Customers and Staff in person
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Therap Services
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Room 1077a
  Billing, 1:1
 
Thursday, February 6
 

10:15am CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011Part of the Following Teams: SalesWhat are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years.Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist II, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Sequoia National Forest and being... Read More →
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1077a
  Documentation, 1:1

12:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 12:15pm - 12:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services
Started in the field: 1994Joined the Therap Team: 2012Part of the Following Teams: Sales Multi-State/LAMP
Therap Presenters
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services
Started in the field: 2007 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some great... Read More →
Thursday February 6, 2025 12:15pm - 12:40pm CST
Room 1077a
  Documentation, 1:1

1:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 1:15pm - 1:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services
Started in the field: 1994Joined the Therap Team: 2012Part of the Following Teams: Sales Multi-State/LAMP
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Therap Services
Started in the field: 2004Joined the Therap Team: 2016Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PAFavorite Therap Tip/Trick: Customize your To Do Tab... Read More →
Thursday February 6, 2025 1:15pm - 1:40pm CST
Room 1077a
  Documentation, 1:1

2:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the field: 1999Joined the Therap Team: 2012Part of the Following Teams: StateMost Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014.Visiting Mount Rushmore on Presidents... Read More →
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1077a
  Documentation, 1:1

3:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 3:15pm - 3:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Thursday February 6, 2025 3:15pm - 3:40pm CST
Room 1077a
  Documentation, 1:1
 
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