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Venue: Oaklands clear filter
Tuesday, February 4
 

10:15am CST

Building DDO into the Organization’s Culture
Tuesday February 4, 2025 10:15am - 11:00am CST
Oaklands
Learn how Data Driven Outcomes can be ingrained into the everyday within your organization.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
avatar for Dr. Ishya “Shae” Dotson

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Person Centered Practices, Therap Services
Started in the field: 2000Joined the Therap Team: 2014Part of the Following Teams: Data Aggregation and Analytics State Person-Centered InitiativesAccreditations: Certified Person Centered Thinking Trainer Charting the LifeCourse Coach Dr. Of Business AdministrationMost Memorable... Read More →
Tuesday February 4, 2025 10:15am - 11:00am CST
Oaklands
  Person-Centered Planning & Assessments

12:15pm CST

Employment History Overview: Documenting Employment Services
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Oaklands
Documenting Supported Employment: Maintaining employer relationships and documenting the Individual's pathway to employment success
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Oaklands
  Documentation

1:15pm CST

Staff Communication Tools
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Oaklands
Communication is important! Take a look at commonly used tools for staff communication
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist II, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Sequoia National Forest and being... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Oaklands
  Documentation

2:15pm CST

Considerations for DDO Setup
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Oaklands
Reviewing Outcome Measure Types, ISP Program templates and scoring methods
Therap Presenters
avatar for Gretchen Falk-Lanfear

Gretchen Falk-Lanfear

Associate Director of Support, Digital Transformation, Therap Services
Started in the field: 1997Joined the Therap Team: 2016Part of the Following Teams: Self-Advocates Data Aggregation and Analytics Development/Q/A Multi-State/LAMP Product Team Quality Assurance Regular Provider Scheduling/EVVAccreditations Charting the Life Course AmbassadorFavorite... Read More →
avatar for Jason Laws

Jason Laws

Director of Quality & Data Initiatives, Therap Services
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: Data Aggregation and Analytics Quality Assurance StateAccreditations: MSW, UNC-Chapel Hill Graduate of the National Leadership Consortium on Developmental DisabilitiesFavorite Therap Tip/Trick: ... Read More →
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Oaklands
  Quality Assurance & Reporting

3:15pm CST

Sponsored Session: Tarrytown Pharmacy
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Oaklands
Moderators
avatar for Ciera Freise

Ciera Freise

Assistant Business Development Consultant, Therap Services
Started in the field: 2013 Joined the Therap Team: 2023 Part of the Following Teams: Sales Most Memorable Therap Trip: Duluth MN, I ate dinner with a gorgeous view of lake Superior. Favorite Therap Tip/Trick: Being able to filter which medications show up on the MAR according to shifts or making sure nighttime medications do not appear when you don't need them to. Just click Filter medications and it is that easy... Read More →
Sponsors & Exhibitors
avatar for Tarrytown Expocare Pharmacy
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Oaklands
  Health & Medical

4:15pm CST

GER Quality Assurance
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Oaklands
Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017Joined the Therap Team: 2022Part of the Following Teams: Development/Q/A StateWhat are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S.Most Memorable Therap Trip: Reading Terminal Market in Philadelphia... Read More →
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Oaklands
  Documentation
 
Wednesday, February 5
 

10:15am CST

Person Centered Planning for Employment Success
Wednesday February 5, 2025 10:15am - 11:00am CST
Oaklands
Taking a look at the variety of tools to develop person centered plans for Supported Employment success.
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: Regular Provider Small ProviderFavorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different waysFavorite Report: ISP Data ReportFavorite Module: ISP... Read More →
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services
Started in the field: 2007 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some great... Read More →
Wednesday February 5, 2025 10:15am - 11:00am CST
Oaklands
  Person-Centered Planning & Assessments

12:15pm CST

Training Management System
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Oaklands
Learn how to setup TMS at your agency, including Classes, Courses, Sessions, reports & more!
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the LifeCourse... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Oaklands
  Staff Training

1:15pm CST

Learn How Therap's Government Business Team Supports States Success, at the Local and Federal Levels
Wednesday February 5, 2025 1:15pm - 2:00pm CST
Oaklands
Get an insight to the workings of State Government from members of our Government Business Development Team
Therap Presenters
avatar for Novelene Martin

Novelene Martin

Director of Government Relations, Therap Services
Started in the field: 1986Joined the Therap Team: 2022Part of the Following Teams: Government Business Development Favorite Therap Tip/Trick: Use the help and support page. Favorite Report: Oversight User Roles: Agency Wide Roles... Read More →
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1992 Joined the Therap Team: 2009 Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →
Wednesday February 5, 2025 1:15pm - 2:00pm CST
Oaklands
  State Specific

2:15pm CST

Considerations for DDO Setup
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Oaklands
Reviewing Outcome Measure Types, ISP Program templates and scoring methods
Therap Presenters
avatar for Gretchen Falk-Lanfear

Gretchen Falk-Lanfear

Associate Director of Support, Digital Transformation, Therap Services
Started in the field: 1997Joined the Therap Team: 2016Part of the Following Teams: Self-Advocates Data Aggregation and Analytics Development/Q/A Multi-State/LAMP Product Team Quality Assurance Regular Provider Scheduling/EVVAccreditations Charting the Life Course AmbassadorFavorite... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Oaklands
  Quality Assurance & Reporting

3:15pm CST

Care Plans 101
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Oaklands
Review the basics when it comes to creating Care Plans & discuss creative uses.
Therap Presenters
avatar for Maria Massa

Maria Massa

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2022Part of the Following Teams: Regular Provider Small ProviderMost Memorable Therap Trip: Alaska--all of it.Favorite Therap Tip/Trick: ISP Data Dashboard and MAR PRN follow up report.Favorite Module: All of Health and MARs... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Oaklands
  Health & Medical

4:15pm CST

Scheduling/EVV Setup: New Individuals & Staff
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Oaklands
Onboarding and setup of new staff and Individuals for EVV.
Therap Presenters
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services
Started in the field: 2007 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some great... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Oaklands
  Scheduling / EVV
 
Thursday, February 6
 

10:15am CST

Reporting Across the Application
Thursday February 6, 2025 10:15am - 11:00am CST
Oaklands
Overview of the different levels of reporting from searches, in module reports, module dashboards, Report Library reports, and Business Intelligence
Therap Presenters
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
Joined the Therap Team: 2024Part of the following teams: State
Thursday February 6, 2025 10:15am - 11:00am CST
Oaklands
  Quality Assurance & Reporting

11:15am CST

The Source of Truth in Therap: The IDF
Thursday February 6, 2025 11:15am - 12:00pm CST
Oaklands
The Individual Demographic Form and its subsections are the core of data within Therap. Learn about this module and all the places the data appears within the system.
Therap Presenters
avatar for Tarin Tripp

Tarin Tripp

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual Home... Read More →
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Started in Field: 1992Joined Therap: 2024Most Memorable Trip: FishkillFavorite Module: ISP ProgramFavorite Therap Tip/Trick: Activity Tracking
Thursday February 6, 2025 11:15am - 12:00pm CST
Oaklands
  Provider Admin / Access / Intake

12:15pm CST

Sites & Programs: The Cornerstone of Therap
Thursday February 6, 2025 12:15pm - 1:00pm CST
Oaklands
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2021Part of the Following Teams: Connect Multi-State/LAMPAccreditations: Charting the LifeCourse AmbassadorFavorite Therap Tip/Trick: Searches = Reports!Favorite Report: GER Management SummaryFavorite Module: GER Resolutions or Pr... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
Oaklands
  Provider Admin / Access / Intake

1:15pm CST

IPOP Assessment
Thursday February 6, 2025 1:15pm - 2:00pm CST
Oaklands
Come explore the IPOP Assessment and see how the you can pull data from various modules into a comprehensive document for staff.
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
Started in the field: 2011Joined the Therap Team: 2023Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Started in Field: 1992Joined Therap: 2024Most Memorable Trip: FishkillFavorite Module: ISP ProgramFavorite Therap Tip/Trick: Activity Tracking
Thursday February 6, 2025 1:15pm - 2:00pm CST
Oaklands
  Person-Centered Planning & Assessments

2:15pm CST

Medication History 101
Thursday February 6, 2025 2:15pm - 3:00pm CST
Oaklands
Learn the fundamentals for creating quality Medication History forms and ensuring the 7 Rights are present
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Started in Field: 1992Joined Therap: 2024Most Memorable Trip: FishkillFavorite Module: ISP ProgramFavorite Therap Tip/Trick: Activity Tracking
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services
Thursday February 6, 2025 2:15pm - 3:00pm CST
Oaklands
  Health & Medical

4:15pm CST

Pickin' & Plannin': A Brainstorming Session for New Training Materials
Thursday February 6, 2025 4:15pm - 5:00pm CST
Oaklands
Got ideas for new training materials? Join the "Pickin' & Plannin'" session! Bring your best ideas for a brainstorming session on future materials with our training experts.
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →
Thursday February 6, 2025 4:15pm - 5:00pm CST
Oaklands
  Staff Training
 
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