2025 Therap National Conference: Full Schedule

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

10:15am CST

Building DDO into the Organization’s Culture

Tuesday February 4, 2025 10:15am - 11:00am CST

Oaklands

Learn how Data Driven Outcomes can be ingrained into the everyday within your organization.

Therap Presenters

Michael Tolman

Senior Support Specialist, Therap Services, LLC

Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick... Read More →

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services, LLC

Started in the field: 2000Joined the Therap Team: 2014Part of the Following Teams: Data Aggregation and Analytics State Person-Centered InitiativesAccreditations: Certified Person Centered Thinking Trainer Charting the LifeCourse Coach Dr. Of Business AdministrationMost Memorable... Read More →

Tuesday February 4, 2025 10:15am - 11:00am CST
Oaklands

Person-Centered Planning & Assessments

Module Data Driven Outcome (DDO)
Account Type Oversight, Provider
Session Type Classic

11:15am CST

Therap Connect Discussion for Existing Users

Tuesday February 4, 2025 11:15am - 12:00pm CST

Oaklands

Join us for a spirited conversation about the Therap Connect system and connected devices! We will brainstorm what features, functionality, and devices would be helpful for the future. Note: This special event is exclusively for users of the Therap Connect system.

Therap Presenters

David Turock

Director of Artificial Intelligence R&D, Therap Services, LLC

Started in the field: 1982Joined the Therap Team: 2000Part of the Following Teams:ConnectNew Product R&DAccreditations: AA, BS, MS, and PhD in Neuropsychology; and an MSE in Engineering and Computer Science

Jeremy Robbins

Director of Strategic Initiatives, Therap Services, LLC

Joined the Therap Team: 2019Based in: New York City, NYPrevious Experiences: US Embassies in Poland and Romania focused on their Environment, Science, Technology and Health SectionsHelps to grow and strengthen Therap Global’s communities in Africa and the Caribbean

Jim Brockman

Chief Software Architect, Therap Services, LLC

Tuesday February 4, 2025 11:15am - 12:00pm CST
Oaklands

Interoperability

Module Therap Connect
Account Type Provider
User Participation Required
Session Type Classic

12:15pm CST

Employment History Overview: Documenting Employment Services

Tuesday February 4, 2025 12:15pm - 1:00pm CST

Oaklands

Documenting Supported Employment: Maintaining employer relationships and documenting the Individual's pathway to employment success

Therap Presenters

Nicholas Alexander

Support Specialist, Therap Services, LLC

Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trick: Searches are Reports Favorite Module: ISP Programs... Read More →

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Tuesday February 4, 2025 12:15pm - 1:00pm CST
Oaklands

Documentation

Module Employment History
Account Type Provider
Session Type Classic

1:15pm CST

Staff Communication Tools

Tuesday February 4, 2025 1:15pm - 2:00pm CST

Oaklands

Communication is important! Take a look at commonly used tools for staff communication

Therap Presenters

Johanna Kroth, M.Ed.

Senior Support Specialist, Therap Services

Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Sequoia National... Read More →

Nancy Martin

Support Specialist, Therap Services, LLC

Tuesday February 4, 2025 1:15pm - 2:00pm CST
Oaklands

Documentation

Module Provider Administration, T-Logs, Secure Communications (SComm), Calendar
Account Type Provider
Session Type Classic

2:15pm CST

Considerations for DDO Setup

Tuesday February 4, 2025 2:15pm - 3:00pm CST

Oaklands

Reviewing Outcome Measure Types, ISP Program templates and scoring methods

Therap Presenters

Gretchen Falk-Lanfear

Assistant Director of Support, Therap Services, LLC

Started in the field: 1997Joined the Therap Team: 2016Part of the Following Teams: Self-Advocates Data Aggregation and Analytics Development/Q/A Multi-State/LAMP Product Team Quality Assurance Regular Provider Scheduling/EVVAccreditations Charting the Life Course AmbassadorFavorite... Read More →

Jason Laws

Director of Quality & Data Initiatives, Therap Services, LLC

Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: Data Aggregation and Analytics Quality Assurance StateAccreditations: MSW, UNC-Chapel Hill Graduate of the National Leadership Consortium on Developmental DisabilitiesFavorite Therap Tip/Trick: DDO... Read More →

Tuesday February 4, 2025 2:15pm - 3:00pm CST
Oaklands

Quality Assurance & Reporting

Module Data Driven Outcome (DDO)
Account Type Provider, Oversight
Session Type Classic

3:15pm CST

All Things Considered in the New CMS Access Rule Rollout

Tuesday February 4, 2025 3:15pm - 4:00pm CST

Oaklands

The Therap Government Business Team will discuss the rollout of the new CMS Access rule and how Therap is positioned to assist with the necessary data collection and reporting around this new rule. The session will take a look at the many areas addressed in the new rule including: grievance reporting, waitlist management, person-centered planning, incident management, quality measure sets, and payment adequacy.

Therap Presenters

Jim DeBeaugrine

Director of Government Relations, Therap Services, LLC

Started in the field: 1989Joined the Therap Team: 2014Accreditations: MPAWhat are you most excited for at Nationals this year? Seeing people in person again Most Memorable Therap Trip: Portland, OR First visit to Oregon, enjoyed the rose garden

Novelene Martin

Director of Government Relations, Therap Services, LLC

Started in the field: 1986 Joined the Therap Team: 2022 Part of the Following Teams: Government Business Development Favorite Therap Tip/Trick: Use the help and support page. Favorite Report: Oversight User Roles: Agency Wide Roles... Read More →

Kevin Dierks

Director of Government Relations, Therap Services, LLC

Started in the field: 1992 Joined the Therap Team: 2009 Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →

Tuesday February 4, 2025 3:15pm - 4:00pm CST
Oaklands

Quality Assurance & Reporting

Account Type Provider
Session Type Classic

4:15pm CST

GER Quality Assurance

Tuesday February 4, 2025 4:15pm - 5:00pm CST

Oaklands

Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence

Therap Presenters

Gerrit Hunt

Business Analyst, Therap Services, LLC

Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Sarah Papenhausen

Business Analyst, Therap Services, LLC

Tuesday February 4, 2025 4:15pm - 5:00pm CST
Oaklands

Documentation

Module General Event Reports (GER), Report Library, Business Intelligence (BI), GER Resolution
Account Type Provider
Session Type Classic

10:15am CST

Person Centered Planning for Employment Success

Wednesday February 5, 2025 10:15am - 11:00am CST

Oaklands

Taking a look at the variety of tools to develop person centered plans for Supported Employment success.

Therap Presenters

Gavin Darby

Senior Support Specialist, Therap Services, LLC

Started in the field: 2009 Joined the Therap Team: 2023 Part of the Following Teams: Regular Provider Small Provider Favorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different ways Favorite Report: ISP Data Report Favorite Modul... Read More →

Melody Oakley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2007 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some... Read More →

Wednesday February 5, 2025 10:15am - 11:00am CST
Oaklands

Person-Centered Planning & Assessments

Module Individual Demographics, ISP Program, Individual Agenda; Plan; PFW, Charting the LifeCourse
Account Type Provider
Session Type Classic

11:15am CST

Therap Connect Brainstorming Session: Help us Shape the Future of Connect!

Wednesday February 5, 2025 11:15am - 12:00pm CST

Oaklands

Join us for a spirited conversation about the Therap Connect system and connected devices! We will discuss functionality and answer your questions.

Therap Presenters

David Turock

Director of Artificial Intelligence R&D, Therap Services, LLC

Jeremy Robbins

Director of Strategic Initiatives, Therap Services, LLC

Jim Brockman

Chief Software Architect, Therap Services, LLC

Wednesday February 5, 2025 11:15am - 12:00pm CST
Oaklands

Interoperability

Module Therap Connect
Account Type Provider
User Participation Required
Session Type Classic

12:15pm CST

Training Management System

Wednesday February 5, 2025 12:15pm - 1:00pm CST

Oaklands

Learn how to setup TMS at your agency, including Classes, Courses, Sessions, reports & more!

Therap Presenters

Robin Forbes

Senior Support Specialist, Therap Services, LLC

Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →

Nancy Martin

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 12:15pm - 1:00pm CST
Oaklands

Staff Training

Module Training Management System (TMS)
Account Type Provider
Session Type Classic

1:15pm CST

An Insight to State Government and the role of the Government Business Development Team

Wednesday February 5, 2025 1:15pm - 2:00pm CST

Oaklands

Get an insight to the workings of State Government from members of our Government Business Development Team

Therap Presenters

Novelene Martin

Director of Government Relations, Therap Services, LLC

Kevin Dierks

Director of Government Relations, Therap Services, LLC

Wednesday February 5, 2025 1:15pm - 2:00pm CST
Oaklands

State Specific

Account Type Provider, Case Management, Oversight
Session Type Classic

2:15pm CST

Considerations for DDO Setup

Wednesday February 5, 2025 2:15pm - 3:00pm CST

Oaklands

Reviewing Outcome Measure Types, ISP Program templates and scoring methods

Therap Presenters

Gretchen Falk-Lanfear

Assistant Director of Support, Therap Services, LLC

Michael Tolman

Senior Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 2:15pm - 3:00pm CST
Oaklands

Quality Assurance & Reporting

Module Data Driven Outcome (DDO)
Account Type Oversight, Provider
Session Type Classic

3:15pm CST

Care Plans 101

Wednesday February 5, 2025 3:15pm - 4:00pm CST

Oaklands

Review the basics when it comes to creating Care Plans & discuss creative uses.

Therap Presenters

Maria Massa

Support Specialist II, Therap Services, LLC

Started in the field: 2009 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Small Provider Most Memorable Therap Trip: Alaska--all of it. Favorite Therap Tip/Trick: ISP Data Dashboard and MAR PRN follow up report. Favorite Module: All of Health and M... Read More →

Nancy Martin

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 3:15pm - 4:00pm CST
Oaklands

Health & Medical

Module Individual Care Plan
Account Type Provider
Session Type Classic

4:15pm CST

Scheduling/EVV Setup: New Individuals & Staff

Wednesday February 5, 2025 4:15pm - 5:00pm CST

Oaklands

Onboarding and setup of new staff and Individuals for EVV.

Therap Presenters

Melody Oakley

Senior Support Specialist, Therap Services, LLC

Rich Frettoloso

Senior Support Specialist, Therap Services, LLC

Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →

Wednesday February 5, 2025 4:15pm - 5:00pm CST
Oaklands

Scheduling / EVV

Module Scheduling/EVV
Account Type Provider
Session Type Classic

10:15am CST

Reporting Across the Application

Thursday February 6, 2025 10:15am - 11:00am CST

Oaklands

Overview of the different levels of reporting from searches, in module reports, module dashboards, Report Library reports, and Business Intelligence

Therap Presenters

Catherine Hauser

Assistant Director of Support, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →

Sarah Cummings

Assistant Director of Support, Therap Services, LLC

Joined the Therap Team: 2024Part of the following teams: State

Thursday February 6, 2025 10:15am - 11:00am CST
Oaklands

Quality Assurance & Reporting

Account Type Provider, Oversight
Session Type Classic

12:15pm CST

Sites & Programs: The Cornerstone of Therap

Thursday February 6, 2025 12:15pm - 1:00pm CST

Oaklands

Therap Presenters

Heather Thornton

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →

Benjamin Martin

Senior Support Specialist, Therap Services, LLC

Started in the field: 2006 Joined the Therap Team: 2021 Part of the Following Teams: Connect Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Favorite Therap Tip/Trick: Searches = Reports! Favorite Report: GER Management Summary Favorite Module: GER Resolut... Read More →

Thursday February 6, 2025 12:15pm - 1:00pm CST
Oaklands

Provider Admin / Access / Intake

Module Provider Administration
Account Type Provider
Session Type Classic

1:15pm CST

IPOP Assessment

Thursday February 6, 2025 1:15pm - 2:00pm CST

Oaklands

Come explore the IPOP Assessment and see how the you can pull data from various modules into a comprehensive document for staff.

Therap Presenters

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC

Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →

Cheryl Rohlf

Senior Support Specialist, Therap Services, LLC

Thursday February 6, 2025 1:15pm - 2:00pm CST
Oaklands

Person-Centered Planning & Assessments

Module IPOP Assessment
Account Type Provider
Session Type Classic

2:15pm CST

Medication History 101

Thursday February 6, 2025 2:15pm - 3:00pm CST

Oaklands

Learn the fundamentals for creating quality Medication History forms and ensuring the 7 Rights are present

Therap Presenters

Cheryl Rohlf

Senior Support Specialist, Therap Services, LLC

Kristina Brockman

Support Specialist, Therap Services, LLC

Thursday February 6, 2025 2:15pm - 3:00pm CST
Oaklands

Health & Medical

Module Medication History
Account Type Provider
Session Type Classic

3:15pm CST

Navigating the Rules: A Q&A with Our Government Experts

Thursday February 6, 2025 3:15pm - 4:00pm CST

Oaklands

Unsure about how government regulations affect your services? "Navigating the Rules" provides a unique opportunity to ask questions and gain valuable insights from our government business team. They'll address the complexities of Medicaid funding, state and federal rules, and more.

Therap Presenters

Jeff Case

National Director of Business Development, Therap Services, LLC

Started in the field: 1993Joined the Therap Team: 2008Part of the Following Teams: Government Business Development Interoperability Multi-State/LAMP Sales State Strategic InitiativesAccreditations: PMPWhat are you most excited for at Nationals this year: In person experience.Most... Read More →

Beverly Buscemi

Director of Government Relations, Therap Services, LLC

Started in the field: 1996 Joined the Therap Team: 2021 Part of the Following Teams: Government Business Development Accreditations: Charting the Life Course Ambassador Most Memorable Therap Trip: I went to see Mount Rushmore for the first time in my life while on a site visit in... Read More →

Jim DeBeaugrine

Director of Government Relations, Therap Services, LLC

Novelene Martin

Director of Government Relations, Therap Services, LLC

Kevin Dierks

Director of Government Relations, Therap Services, LLC

Thursday February 6, 2025 3:15pm - 4:00pm CST
Oaklands

General

Account Type Case Management, Oversight, Provider
User Participation Required
Session Type Classic

4:15pm CST

Pickin' & Plannin': A Brainstorming Session for New Training Materials

Thursday February 6, 2025 4:15pm - 5:00pm CST

Oaklands

Got ideas for new training materials? Join the "Pickin' & Plannin'" session! Bring your best ideas for a brainstorming session on future materials with our training experts.

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Nick Anderson

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →

Thursday February 6, 2025 4:15pm - 5:00pm CST
Oaklands

Staff Training

Account Type Provider, Case Management, Oversight
User Participation Required
Session Type Classic

2025 Therap National Conference

From $75.00