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strong>McGavock B [clear filter]
Tuesday, February 4
 

10:15am CST

Day in the Life: Person Supported
Tuesday February 4, 2025 10:15am - 11:00am CST
McGavock B
What's the point? Walk through a day in the life of an individual to discover what you can learn from person-centered documentation.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 1999 Joined the Therap Team: 2012 Part of the Following Teams: State Most Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014. Visiting Mount Rushmore on Presidents... Read More →
Tuesday February 4, 2025 10:15am - 11:00am CST
McGavock B
  Documentation

11:15am CST

Day in the Life: Direct Support Professional
Tuesday February 4, 2025 11:15am - 12:00pm CST
McGavock B
Checking and engaging in team communication, documenting service delivery, goal and outcome progress, and staying up to date on the individuals' plans.
Therap Presenters
avatar for Silvana Espinal

Silvana Espinal

Support Specialist II, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: Regular Provider Small ProviderAccreditations: Bachelor of Science in Human Services Bilingual Support SpecialistFavorite Therap Tip/Trick: Set up Policies and procedures for using Therap in your agency... Read More →
avatar for Devin Hardy

Devin Hardy

Support Specialist, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →
Tuesday February 4, 2025 11:15am - 12:00pm CST
McGavock B
  Documentation

12:15pm CST

Day in the Life: Manager / Supervisor
Tuesday February 4, 2025 12:15pm - 1:00pm CST
McGavock B
See what a typical day for a manager could look like in Therap. Review documentation such as; GERs, ISP Data, T-Logs, MAR, Health Tracking and audit the quality of documentation
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation Accreditations: Charting the LifeCourse Ambassador What are you most excited for at Nationals this year?
Tuesday February 4, 2025 12:15pm - 1:00pm CST
McGavock B
  Quality Assurance & Reporting

1:15pm CST

Day in the Life: Provider Administrator
Tuesday February 4, 2025 1:15pm - 2:00pm CST
McGavock B
What can a typical day look like for a Provider Admin? Intake a new Individual from start to finish, communicate with staff, update a User's privileges, reset passwords, and investigate using Activity Tracking.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services, LLC
Tuesday February 4, 2025 1:15pm - 2:00pm CST
McGavock B
  Provider Admin / Access / Intake

2:15pm CST

Day in the Life: Billing Admin
Tuesday February 4, 2025 2:15pm - 3:00pm CST
McGavock B
Steps for setting up a new individual, managing program moves, edit, review & generate billing data, communication with staff within the application
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
Tuesday February 4, 2025 2:15pm - 3:00pm CST
McGavock B
  Billing

3:15pm CST

Day in the Life: Medical Supervisor
Tuesday February 4, 2025 3:15pm - 4:00pm CST
McGavock B
Reviewing Care Plans expirations, ensuring compliance with medication passes, immunizations,  configuring and reporting on the MAR, review GERs and Health Tracking documentation
Therap Presenters
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2022  Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services, LLC
Tuesday February 4, 2025 3:15pm - 4:00pm CST
McGavock B
  Health & Medical

4:15pm CST

Day in the Life: Quality Assurance Monitor
Tuesday February 4, 2025 4:15pm - 5:00pm CST
McGavock B
What can quality assurance look like in Therap? Review the different components and levels of quality assurance and what quality assurance can look like at various levels.
Therap Presenters
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services, LLC
Started in the field: 2011  Joined the Therap Team: 2021    Part of the Following Teams: Development/Q/A  State  Report LibraryBusiness Intelligence Digital Transformation Accreditations: Charting the LifeCourse Ambassador   What are you most excited for at Nationals... Read More →
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Tuesday February 4, 2025 4:15pm - 5:00pm CST
McGavock B
  Quality Assurance & Reporting
 
Wednesday, February 5
 

10:15am CST

Day in the Life: Employment Specialist
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock B
Intake an Individual and schedule upcoming meetings, apply ISP Program templates, document employment contacts and Individuals progress through Supported Employment
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Margaret Gordon

Margaret Gordon

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock B
  Documentation

11:15am CST

Day in the Life: State Intake Coordinator
Wednesday February 5, 2025 11:15am - 12:00pm CST
McGavock B
Accessing the application from a state perspective Oversight account: Logging a call in Information & Referral (I&R), using the Priority List, and managing IDFs.
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services, LLC
Joined the Therap Team: 2024Part of the following teams: State
Wednesday February 5, 2025 11:15am - 12:00pm CST
McGavock B
  Provider Admin / Access / Intake

12:15pm CST

Day in the Life: Case Manager
Wednesday February 5, 2025 12:15pm - 1:00pm CST
McGavock B
Complete assessments, review and monitor provider level documentation, complete internal Case Notes and utilize person-centered planning tools to create a comprehensive plan and review tools for individuals in linked accounts.
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 1999 Joined the Therap Team: 2012 Part of the Following Teams: State Most Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014. Visiting Mount Rushmore on Presidents... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →
Wednesday February 5, 2025 12:15pm - 1:00pm CST
McGavock B
  Person-Centered Planning & Assessments

2:15pm CST

All Things Considered in the New CMS Access Rule Rollout
Wednesday February 5, 2025 2:15pm - 3:00pm CST
McGavock B
The Therap Government Business Team will discuss the rollout of the new CMS Access rule and how Therap is positioned to assist with the necessary data collection and reporting around this new rule.  The session will take a look at the many areas addressed in the new rule including:  grievance reporting, waitlist management, person-centered planning, incident management, quality measure sets, and payment adequacy.
Therap Presenters
avatar for Beverly Buscemi

Beverly Buscemi

Director of Government Relations, Therap Services, LLC
Started in the field: 1996 Joined the Therap Team: 2021 Part of the Following Teams: Government Business Development Accreditations: Charting the Life Course Ambassador Most Memorable Therap Trip: I went to see Mount Rushmore for the first time in my life while on a site visit in... Read More →
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services, LLC
Started in the field: 1992 Joined the Therap Team: 2009  Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →
Wednesday February 5, 2025 2:15pm - 3:00pm CST
McGavock B
  Quality Assurance & Reporting

3:15pm CST

Day in the Life: Direct Support Professional
Wednesday February 5, 2025 3:15pm - 4:00pm CST
McGavock B
Checking and engaging in team communication, documenting service delivery, goal and outcome progress, and staying up to date on the individuals' plans.
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →
avatar for Deborah Brito

Deborah Brito

Senior Support Specialist, Therap Services, LLC
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip/Trick... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
McGavock B
  Documentation

4:15pm CST

GER Management and GERR
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock B
General Event Report (GER) workflow after submission and using the GER Resolution to document incident investigations
Therap Presenters
avatar for Elizabeth Stanton

Elizabeth Stanton

Senior Support Specialist, Therap Services, LLC
Started in the field: 1998Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation Small ProviderAccreditations:
avatar for Sarah Papenhausen

Sarah Papenhausen

Business Analyst, Therap Services, LLC
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock B
  Documentation
 
Thursday, February 6
 

10:15am CST

Day in the Life: Provider Administrator
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock B
What can a typical day look like for a Provider Admin? Intake a new Individual from start to finish, communicate with staff, update a User's privileges, reset passwords, and investigate using Activity Tracking.
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services, LLC
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services, LLC
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock B
  Provider Admin / Access / Intake

11:15am CST

Day in the Life: Manager / Supervisor
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B
See what a typical day for a manager could look like in Therap. Review documentation such as; GERs, ISP Data, T-Logs, MAR, Health Tracking and audit the quality of documentation
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist, Therap Services, LLC
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B
  Quality Assurance & Reporting

12:15pm CST

Day in the Life: Quality Assurance Monitor
Thursday February 6, 2025 12:15pm - 1:00pm CST
McGavock B
What can quality assurance look like in Therap? Review the different components and levels of quality assurance and what quality assurance can look like at various levels.
Therap Presenters
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
McGavock B
  Quality Assurance & Reporting

1:15pm CST

Day in the Life: Medical Supervisor
Thursday February 6, 2025 1:15pm - 2:00pm CST
McGavock B
Reviewing Care Plans expirations, ensuring compliance with medication passes, immunizations,  configuring and reporting on the MAR, review GERs and Health Tracking documentation


Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →
avatar for Ashley Moriarty

Ashley Moriarty

Senior Support Specialist, Therap Services, LLC
Thursday February 6, 2025 1:15pm - 2:00pm CST
McGavock B
  Health & Medical

2:15pm CST

Quality Assurance for ISP Data
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock B
Digging into your ISP Data entries by Search and Export, in-module Reports and Dashboards, and Report Library.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
avatar for Ashley Moriarty

Ashley Moriarty

Senior Support Specialist, Therap Services, LLC
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock B
  Quality Assurance & Reporting
 
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  • Billing
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