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Venue: McGavock A clear filter
Tuesday, February 4
 

10:15am CST

Creating a Parent Portal
Tuesday February 4, 2025 10:15am - 11:00am CST
McGavock A
Interested in creating Therap User accounts for Parents or Guardians? Join us to review Individual Caseloads, Super Roles, and considerations when creating these types of user accounts.
Therap Presenters
avatar for Amy Kahler

Amy Kahler

Senior Support Specialist, Therap Services
avatar for Laura Winn

Laura Winn

Support Specialist II, State, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Favorite Thing about Working for Therap: I enjoy helping providers find solutions to everyday business problems. Favorite Therap tip or trick: Activity Tracking should be taught to every system Administrator in order to fast... Read More →
Tuesday February 4, 2025 10:15am - 11:00am CST
McGavock A
  Provider Admin / Access / Intake

11:15am CST

Individual Agenda for Meetings and Reviews
Tuesday February 4, 2025 11:15am - 12:00pm CST
McGavock A
The Individual Agenda can be a versatile tool to document meetings, review individual progress across programs, and set what's needed for the upcoming plan year
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the Field: 1999Joined the Therap Team: 2012Favorite Thing about Working for Therap: The company wide focus on Person-Centered principles and practices. Most Common Challenge you Help Customers Overcome: Increasing knowledge and confidence while learning to effectively... Read More →
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
Tuesday February 4, 2025 11:15am - 12:00pm CST
McGavock A
  Person-Centered Planning & Assessments

12:15pm CST

A Comparison of Case Notes, ISP Data, and Time Tracking
Tuesday February 4, 2025 12:15pm - 1:00pm CST
McGavock A
Review the workflow, advantages and use cases of each module.
Therap Presenters
avatar for Margaret Gordon

Margaret Gordon

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2019Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to collaborate with colleagues in various places across the country. Most Common Challenge you Help Customers Overcome: Moving... Read More →
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist II, Therap Services
Started in the field: 1989Joined the Therap Team: 2014Favorite Thing about Working for Therap: Working with an amazing team and helping a wide variety of providers, educators, therapists, families and self-advocates all around the world to set up and use Therap.Most Common Challenge... Read More →
Tuesday February 4, 2025 12:15pm - 1:00pm CST
McGavock A
  Provider Admin / Access / Intake

1:15pm CST

Table Topic: General Event Reports
Tuesday February 4, 2025 1:15pm - 2:00pm CST
McGavock A
Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on the use of General Event Reports (GER).
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the Field: 1999Joined the Therap Team: 2012Favorite Thing about Working for Therap: The company wide focus on Person-Centered principles and practices. Most Common Challenge you Help Customers Overcome: Increasing knowledge and confidence while learning to effectively... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
McGavock A
  Documentation

2:15pm CST

ISP Program 101
Tuesday February 4, 2025 2:15pm - 3:00pm CST
McGavock A
Learn about the considerations for creating a quality ISP Program.
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, State, Therap Services
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Tuesday February 4, 2025 2:15pm - 3:00pm CST
McGavock A
  Documentation

3:15pm CST

Making the Individual Plan Work for Your Agency
Tuesday February 4, 2025 3:15pm - 4:00pm CST
McGavock A
Configure the Individual Plan Templates to meet the needs of your organization.
Therap Presenters
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services
Tuesday February 4, 2025 3:15pm - 4:00pm CST
McGavock A
  Person-Centered Planning & Assessments

4:15pm CST

Quality Assurance for ISP Data
Tuesday February 4, 2025 4:15pm - 5:00pm CST
McGavock A
Digging into your ISP Data entries by Search and Export, in-module Reports and Dashboards, and Report Library.
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Favorite Thing about Working for Therap: I enjoy being able to learn about different types of services across different states, and working with a variety of service providers to help them find unique solutions to enhance their... Read More →
Tuesday February 4, 2025 4:15pm - 5:00pm CST
McGavock A
  Quality Assurance & Reporting
 
Wednesday, February 5
 

10:15am CST

A Comparison of Case Notes, ISP Data, and Time Tracking
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock A
Review the workflow, advantages and use cases of each module.
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Year started in the Field: 2004Year started at Therap: 2023Favorite Thing about Working for Therap: I most enjoy helping providers find ways to utilize the system so they are able to focus more time and services to the individuals they serve.Most Common Challenge you Help Customers... Read More →
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock A
  Documentation

11:15am CST

Reporting Across the Application
Wednesday February 5, 2025 11:15am - 12:00pm CST
McGavock A
Overview of the different levels of reporting from searches, in module reports, module dashboards, Report Library reports, and Business Intelligence
Therap Presenters
avatar for Sarah Christiansen

Sarah Christiansen

Assistant Director of Support, Therap Services
Started in the Field: 2009Joined the Therap Team: 2015Favorite Thing about Working for Therap: I enjoy helping providers navigate how the system can help them document the good work they are doing, improve outcomes, and satisfy state regulations.Favorite Therap Tip/Trick: Click... Read More →
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services
Started in the Field: 2005Joined the Therap Team: 2017Favorite Thing about Working for Therap: Working with my Multi-State Team members.Most Common Challenge you Help Customers Overcome: Change is difficult, but trust the process. It's worth it!Favorite Therap Tip/Trick: Single Sign... Read More →
Wednesday February 5, 2025 11:15am - 12:00pm CST
McGavock A
  Quality Assurance & Reporting

12:15pm CST

Creating a Training Plan: Therap's Training Resources
Wednesday February 5, 2025 12:15pm - 1:00pm CST
McGavock A
Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Favorite Thing about Working for Therap: I am able to provide support to many different people while also being on the cutting edge as the industry continues to expand.Most Common Challenge you Help Customers Overcome: How to... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Wednesday February 5, 2025 12:15pm - 1:00pm CST
McGavock A
  Staff Training

1:15pm CST

Quality Assurance for ISP Data
Wednesday February 5, 2025 1:15pm - 2:00pm CST
McGavock A
Digging into your ISP Data entries by Search and Export, in-module Reports and Dashboards, and Report Library.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the Field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
Wednesday February 5, 2025 1:15pm - 2:00pm CST
McGavock A
  Quality Assurance & Reporting

2:15pm CST

Comparing Billable Methods of Data Collection
Wednesday February 5, 2025 2:15pm - 3:00pm CST
McGavock A
Explore the advantages and differences in each Method of Data Collection.
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I cannot choose just one favorite thing about working for Therap. However, some of the most important reasons I love my job is having a healthy work-family life balance, being part of... Read More →
Wednesday February 5, 2025 2:15pm - 3:00pm CST
McGavock A
  Billing

3:15pm CST

What to do with all this DDO Data?
Wednesday February 5, 2025 3:15pm - 4:00pm CST
McGavock A
A Data Drive Outcomes discussion on reviewing and learning from the data
Therap Presenters
avatar for Fayonne Johnson

Fayonne Johnson

Associate Director of Support, Interoperability, Therap Services
Started in the field: 2010Joined the Therap Team: 2013Favorite Thing about Working for Therap: The flexibility; it is not one-size-fits-all, so I get to support the supports that directly improve the lives of individuals served.Favorite Therap tip or trick: How to edit/unschedule... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
McGavock A
  Quality Assurance & Reporting

4:15pm CST

Creating a Solid Intake Plan
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock A
Walk through the steps involved in creating a solid intake plan, including Intake, Consents and Auths, Med Reconciliation, Individual History
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist II, Therap Services
Started in the field: 1989Joined the Therap Team: 2014Favorite Thing about Working for Therap: Working with an amazing team and helping a wide variety of providers, educators, therapists, families and self-advocates all around the world to set up and use Therap.Most Common Challenge... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock A
  Provider Admin / Access / Intake
 
Thursday, February 6
 

10:15am CST

A Discussion on How Therap Can Help States Meet Reporting Requirements for Assessments and Person-Centered Planning
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock A
We all recognize the value of assessments and person-centered planning. Therap has tools that can help States measure their system's responsiveness to a person-centered planning process. As States plan their compliance with the Access Rules and Quality Measure, Therap can provide your state the tools needed.
Therap Presenters
avatar for Dr. Beverly Buscemi, PhD

Dr. Beverly Buscemi, PhD

Director of Government Relations, Therap Services
Started in the field: 1996Joined the Therap Team: 2021Accreditations: Ambassador for Charting the Life Course, Previously certified as an Essential Lifestyle TrainingFavorite Thing about Working for Therap: I love the flexibility and the connection with co-workers and customers... Read More →
avatar for Jim DeBeaugrine

Jim DeBeaugrine

Governmental Affairs Director, Therap Services
Started in the field: 1990Joined the Therap Team: 2015 (contracted consultant) 2023 as employee www.linkedin.com/in/jim-debeaugrine-983a5134Favorite Thing about Working for Therap: The relationships with coworkers and state employees and advocates across the U.S... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock A
  Quality Assurance & Reporting

11:15am CST

Individual Agenda for Meetings and Reviews
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock A
The Individual Agenda can be a versatile tool to document meetings, review individual progress across programs, and set what's needed for the upcoming plan year
Therap Presenters
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
Joined the Therap Team: 2024Part of the following teams: State
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock A
  Person-Centered Planning & Assessments

12:15pm CST

Making the Individual Plan Work for Your Agency
Thursday February 6, 2025 12:15pm - 1:00pm CST
McGavock A
Configure the Individual Plan Templates to meet the needs of your organization.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
McGavock A
  Person-Centered Planning & Assessments

1:15pm CST

Reporting Across the Application
Thursday February 6, 2025 1:15pm - 2:00pm CST
McGavock A
Overview of the different levels of reporting from searches, in module reports, module dashboards, Report Library reports, and Business Intelligence
Therap Presenters
avatar for Sarah Christiansen

Sarah Christiansen

Assistant Director of Support, Therap Services
Started in the Field: 2009Joined the Therap Team: 2015Favorite Thing about Working for Therap: I enjoy helping providers navigate how the system can help them document the good work they are doing, improve outcomes, and satisfy state regulations.Favorite Therap Tip/Trick: Click... Read More →
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
McGavock A
  Quality Assurance & Reporting

2:15pm CST

ISP Program 101
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock A
Learn about the considerations for creating a quality ISP Program.
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Favorite Thing about Working for Therap: I enjoy being able to learn about different types of services across different states, and working with a variety of service providers to help them find unique solutions to enhance their... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock A
  Documentation
 
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