2025 Therap National Conference: Full Schedule

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

10:15am CST

Quality Assurance Part 1: Creating an Organizational Plan

Tuesday February 4, 2025 10:15am - 11:00am CST

Hermitage E

Join us to learn about the importance of Quality Assurance plans and the revolving cycle of QA, including key players and agency decisions.

Therap Presenters

Heather Thornton

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →

Catherine Hauser

Assistant Director of Support, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →

Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage E

Quality Assurance & Reporting

Session Type Classic

11:15am CST

Lunch

Tuesday February 4, 2025 11:15am - 12:00pm CST

Hermitage E

Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage E

General

12:15pm CST

Lunch

Tuesday February 4, 2025 12:15pm - 1:00pm CST

Hermitage E

Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage E

General

1:15pm CST

Quality Assurance Part 2: Executing the Plan

Tuesday February 4, 2025 1:15pm - 2:00pm CST

Hermitage E

Join us to take a look at how Therap can help you put your QA plan into action. In-module reports, Report Library, and Business Intelligence options are discussed

Therap Presenters

Heather Thornton

Senior Support Specialist, Therap Services, LLC

Catherine Hauser

Assistant Director of Support, Therap Services, LLC

Tuesday February 4, 2025 1:15pm - 2:00pm CST
Hermitage E

Quality Assurance & Reporting

Account Type Provider
Session Type Classic

2:15pm CST

The Role of AI in Documentation

Tuesday February 4, 2025 2:15pm - 3:00pm CST

Hermitage E

Therap Presenters

Fayonne Johnson

Assistant Director of Support, Interoperability, Therap Services

Started in the field: 2011Joined the Therap Team: 2013Part of the Following Teams: Interoperability Product Team Favorite Therap Tip/Trick: How to delete a medication from the MAR has already been approved. Favorite Report: ... Read More →

Jenifer King

Southwest Regional Director, Therap Services, LLC

Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: Sales What are you most excited for at the National Conference: Meeting Therap Customers and Staff in person

Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage E

Documentation

Session Type Classic

3:15pm CST

Therap Mobile App

Tuesday February 4, 2025 3:15pm - 4:00pm CST

Hermitage E

Reviewing what's currently available on the app: T-Logs, ISP Data, MAR, Scheduling/EVV, S-Comm, Time Tracking, Video Library and Password Reset

Therap Presenters

Laura Winn

Support Specialist II, Therap Services, LLC

Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: StateAccreditations: BA Psychology BA Justice MA Clinical Mental Health CounselingWhat are you most excited for at Nationals this year: Round Table/BootcampsMost Memorable Therap Trip: Denver, CO for... Read More →

Rich Frettoloso

Senior Support Specialist, Therap Services, LLC

Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →

Tuesday February 4, 2025 3:15pm - 4:00pm CST
Hermitage E

Documentation

Module Mobile App
Account Type Provider
Session Type Classic

10:15am CST

Project Management 101

Wednesday February 5, 2025 10:15am - 11:00am CST

Hermitage E

Therap Implementation requires management of all of the moving parts; learn some basics to assist with your journey

Therap Presenters

Catherine Hauser

Assistant Director of Support, Therap Services, LLC

Tracy Linko

Project Manager, Therap Services, LLC

Started in the field: 2012 Joined the Therap Team: 2016 Part of the Following Teams: State Most Memorable Therap Trip: Christmas at the Capital - Pierre, SD. State Capital has over 100 Christmas Trees decorated by Volunteers from communities, schools, churches, nonprofit organizations... Read More →

Wednesday February 5, 2025 10:15am - 11:00am CST
Hermitage E

Provider Admin / Access / Intake

Module Provider Administration
Account Type Oversight, Provider
Session Type Classic

11:15am CST

Lunch

Wednesday February 5, 2025 11:15am - 12:00pm CST

Hermitage E

Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage E

General

12:15pm CST

Lunch

Wednesday February 5, 2025 12:15pm - 1:00pm CST

Hermitage E

Wednesday February 5, 2025 12:15pm - 1:00pm CST
Hermitage E

General

1:15pm CST

Medication History 101

Wednesday February 5, 2025 1:15pm - 2:00pm CST

Hermitage E

Learn the fundamentals for creating quality Medication History forms and ensuring the 7 Rights are present

Therap Presenters

Silvana Espinal

Support Specialist II, Therap Services, LLC

Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: Regular Provider Small ProviderAccreditations: Bachelor of Science in Human Services Bilingual Support SpecialistFavorite Therap Tip/Trick: Set up Policies and procedures for using Therap in your agency... Read More →

Kristina Brockman

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 1:15pm - 2:00pm CST
Hermitage E

Health & Medical

Module Medication History
Account Type Provider
Session Type Classic

2:15pm CST

An Introduction to Therap Connect

Wednesday February 5, 2025 2:15pm - 3:00pm CST

Hermitage E

Want to learn more about Therap Connect and the future of data collection? This session will provide a basic overview of Therap's exciting new method for documenting information via smart devices. Join us as we walk through Therap Connect's initial functionality, the devices with which we currently interface, and the endless potential for Connect to improve outcomes for the people you support.

Therap Presenters

Leona Watson

Support Specialist II, Therap Services, LLC

Started in the field: 2014 Joined the Therap Team: 2021 Part of the Following Teams: Connect Regular Provider Small Provider Favorite Therap Tip/Trick: Live Help is your life line! Favorite Report: ISP Data Clinician Report Favorite Module: Time Tracking... Read More →

Jeff Mau

Associate Director of Strategic Initiatives, Therap Services, LLC

Started in the field: 2011 Joined the Therap Team: 2015 Part of the following teams: Therap Connect Strategic Initiatives Marketing Most Memorable Therap Trip: G & M Restaurant / Lounge. Linthicum Heights, MD Best Crab cakes on the planet. Favorite Therap Tip/Trick: Sleep Data T-Logs... Read More →

Wednesday February 5, 2025 2:15pm - 3:00pm CST
Hermitage E

Interoperability

Module Therap Connect
Session Type Classic

3:15pm CST

How can Therap Help States Comply with the CMS Access Rule?

Wednesday February 5, 2025 3:15pm - 4:00pm CST

Hermitage E

This is a round table, working session, to discuss the new CMS Access Rule requirements for states. State staff are invited to this open discussion to explore with Therap staff, as well as staff from other states about how Therap can meet states’ data management and reporting needs. Therap staff will share information about the rule and options from the Therap system currently available to meet requirements. We will also seek input from State staff about future changes and developments for the system.

Therap Presenters

Jeff Case

National Director of Business Development, Therap Services, LLC

Started in the field: 1993Joined the Therap Team: 2008Part of the Following Teams: Government Business Development Interoperability Multi-State/LAMP Sales State Strategic InitiativesAccreditations: PMPWhat are you most excited for at Nationals this year: In person experience.Most... Read More →

Beverly Buscemi

Director of Government Relations, Therap Services, LLC

Started in the field: 1996 Joined the Therap Team: 2021 Part of the Following Teams: Government Business Development Accreditations: Charting the Life Course Ambassador Most Memorable Therap Trip: I went to see Mount Rushmore for the first time in my life while on a site visit in... Read More →

Jim DeBeaugrine

Director of Government Relations, Therap Services, LLC

Started in the field: 1989Joined the Therap Team: 2014Accreditations: MPAWhat are you most excited for at Nationals this year? Seeing people in person again Most Memorable Therap Trip: Portland, OR First visit to Oregon, enjoyed the rose garden

Novelene Martin

Director of Government Relations, Therap Services, LLC

Started in the field: 1986 Joined the Therap Team: 2022 Part of the Following Teams: Government Business Development Favorite Therap Tip/Trick: Use the help and support page. Favorite Report: Oversight User Roles: Agency Wide Roles... Read More →

Kevin Dierks

Director of Government Relations, Therap Services, LLC

Started in the field: 1992 Joined the Therap Team: 2009 Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →

Wednesday February 5, 2025 3:15pm - 4:00pm CST
Hermitage E

State Specific

User Participation Required
Session Type Classic

4:15pm CST

Introduction to Charting the LifeCourse

Wednesday February 5, 2025 4:15pm - 5:00pm CST

Hermitage E

Are you curious about using Charting the LifeCourse (CtLC) as your new person-centered framework, but don’t know where to start? Join this session to learn some of the foundation principles of the CtLC Framework as well as see how work in the Therap system.

Therap Presenters

Calvin Christensen

Business Development Territory Manager, Therap Services, LLC

Started in the field: 2009 Joined the Therap Team: 2014 Part of the Following Teams: Sales Accreditations: Charting the LifeCourse Ambassador What are you most excited for at Nationals this year? Being in person with our Therap community! Most Memorable Therap Trip: Seattle, WA the... Read More →

Tarin Tripp

Senior Support Specialist, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual Home... Read More →

Wednesday February 5, 2025 4:15pm - 5:00pm CST
Hermitage E

Person-Centered Planning & Assessments

Module Charting the LifeCourse
Account Type Provider
Session Type Classic

10:15am CST

The Role of AI in Documentation

Thursday February 6, 2025 10:15am - 11:00am CST

Hermitage E

Therap Presenters

Fayonne Johnson

Assistant Director of Support, Interoperability, Therap Services

Jenifer King

Southwest Regional Director, Therap Services, LLC

Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: Sales What are you most excited for at the National Conference: Meeting Therap Customers and Staff in person

Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage E

Documentation

Account Type Oversight, Case Management, Provider
Session Type Classic

11:15am CST

Lunch

Thursday February 6, 2025 11:15am - 12:00pm CST

Hermitage E

Thursday February 6, 2025 11:15am - 12:00pm CST
Hermitage E

General

12:15pm CST

Lunch

Thursday February 6, 2025 12:15pm - 1:00pm CST

Hermitage E

Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage E

General

1:15pm CST

Health Tracking 101

Thursday February 6, 2025 1:15pm - 2:00pm CST

Hermitage E

Learn how to use Health Tracking to record, review and follow up on medical events such as blood glucose values, seizures, appointments, & more!

Therap Presenters

Devin Hardy

Support Specialist, Therap Services, LLC

Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →

Laura Winn

Support Specialist II, Therap Services, LLC

Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage E

Health & Medical

Module Health Tracking
Account Type Provider
Session Type Classic

2:15pm CST

Health Screening and Recommendation

Thursday February 6, 2025 2:15pm - 3:00pm CST

Hermitage E

Need to keep track of recommended health screenings? This session will review considerations, documentation and reporting options.

Therap Presenters

Silvana Espinal

Support Specialist II, Therap Services, LLC

Nancy Martin

Support Specialist, Therap Services, LLC

Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage E

Health & Medical

Module Health Screening
Account Type Provider
Session Type Classic

3:15pm CST

Care Plans 101

Thursday February 6, 2025 3:15pm - 4:00pm CST

Hermitage E

Review the basics when it comes to creating Care Plans & discuss creative uses.

Therap Presenters

Maria Massa

Support Specialist II, Therap Services, LLC

Started in the field: 2009 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Small Provider Most Memorable Therap Trip: Alaska--all of it. Favorite Therap Tip/Trick: ISP Data Dashboard and MAR PRN follow up report. Favorite Module: All of Health and M... Read More →

Krista DeCook

Support Specialist, Therap Services, LLC

Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage E

Health & Medical

Module Individual Care Plan
Account Type Provider
Session Type Classic

4:15pm CST

QA Jam Session: Solving Documentation Challenges Together

Thursday February 6, 2025 4:15pm - 5:00pm CST

Hermitage E

Got documentation dilemmas? Join our QA Jam Session! Bring your toughest questions and tap into the collective wisdom of your peers and experts. Together, we'll find solutions and hit the high notes of quality documentation.

Moderators

Parisha Zermin

Assistant Business Development Consultant, Therap Services, LLC

Therap Presenters

Karen Niedermeier

Associate Director of Business Development, Therap Services, LLC

Started in the field: 1999Joined the Therap Team: 2015Part of the Following Teams: SalesMost Memorable Therap Trip: Cambridge, MD - the shore and bay area of Maryland are beautiful, and the customers are great too.Favorite Therap Tip/Trick: Activity Tracking will never do you wrong... Read More →

Sarah Christiansen

Assistant Director of Support, Therap Services, LLC

Started in the field: 2009Joined the Therap Team: 2015Part of the Following Teams: Scheduling/EVV Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: The National Music Museum at the University of South Dakota in Vermillion is a total hidden gem! I also... Read More →

Margaret Gordon

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:

Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage E

Quality Assurance & Reporting

Account Type Provider
User Participation Required
Session Type Classic

2025 Therap National Conference

From $75.00