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Venue: Hermitage D clear filter
Tuesday, February 4
 

10:15am CST

An Introduction to Therap Connect
Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage D
Want to learn more about Therap Connect and the future of data collection? This session will provide a basic overview of Therap's exciting new method for documenting information via smart devices. Join us as we walk through Therap Connect's initial functionality, the devices with which we currently interface, and the endless potential for Connect to improve outcomes for the people you support.
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
Started in the field: 2011Joined the Therap Team: 2023Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
avatar for Jeff Mau

Jeff Mau

Associate Director of Strategic Initiatives, Therap Services
Started in the field: 2011Joined the Therap Team: 2015Part of the following teams: Therap Connect Strategic Initiatives MarketingMost Memorable Therap Trip: G & M Restaurant / Lounge. Linthicum Heights, MD Best Crab cakes on the planet.Favorite Therap Tip/Trick: Sleep Data T-Logs!Favorite... Read More →
Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage D
  Interoperability

11:15am CST

Lunch
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage D
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage D
  General

12:15pm CST

Lunch
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage D
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage D
  General

1:15pm CST

Creating a Demographic Dashboard in Excel
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Hermitage D
Take your data a step further and develop your own Demographic Dashboard using Therap's Excel based reports.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2021Part of the Following Teams: Connect Multi-State/LAMPAccreditations: Charting the LifeCourse AmbassadorFavorite Therap Tip/Trick: Searches = Reports!Favorite Report: GER Management SummaryFavorite Module: GER Resolutions or Pr... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Hermitage D
  Quality Assurance & Reporting

2:15pm CST

GER Basics- Entering the Event
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage D
Diving into the 6 Event Types that make up the General Event Report (GER)
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
Started in the field: 2011Joined the Therap Team: 2023Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage D
  Documentation

3:15pm CST

GER Management and GERR
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Hermitage D
General Event Report (GER) workflow after submission and using the GER Resolution to document incident investigations
Therap Presenters
avatar for Elizabeth Stanton

Elizabeth Stanton

Senior Support Specialist, Therap Services
Started in the field: 1998Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation Small ProviderAccreditations:
avatar for Sarah Papenhausen

Sarah Papenhausen

Senior Business Analyst, Therap Services
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Hermitage D
  Documentation
 
Wednesday, February 5
 

10:15am CST

Using Google Sheets when Excel isn't an Option
Wednesday February 5, 2025 10:15am - 11:00am CST
Hermitage D
Don't have access to Excel? No problem! Review how you can use Google Sheets to organize Therap data into meaningful information.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2021Part of the Following Teams: Connect Multi-State/LAMPAccreditations: Charting the LifeCourse AmbassadorFavorite Therap Tip/Trick: Searches = Reports!Favorite Report: GER Management SummaryFavorite Module: GER Resolutions or Pr... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Wednesday February 5, 2025 10:15am - 11:00am CST
Hermitage D
  Quality Assurance & Reporting

11:15am CST

Lunch
Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage D
Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage D
  General

12:15pm CST

Lunch
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Hermitage D
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Hermitage D
  General

1:15pm CST

Creating a Behavior Dashboard in Excel
Wednesday February 5, 2025 1:15pm - 2:00pm CST
Hermitage D
Take your data a step further and develop your own Behavior Dashboard using Therap's Excel based reports.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2021Part of the Following Teams: Connect Multi-State/LAMPAccreditations: Charting the LifeCourse AmbassadorFavorite Therap Tip/Trick: Searches = Reports!Favorite Report: GER Management SummaryFavorite Module: GER Resolutions or Pr... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Wednesday February 5, 2025 1:15pm - 2:00pm CST
Hermitage D
  Quality Assurance & Reporting

1:15pm CST

Bootcamp: Proactive Quality Assurance
Wednesday February 5, 2025 1:15pm - 3:00pm CST
Hermitage D
This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop.

We’re back for Round 2 of Proactive Quality Assurance! Last year we developed an example QA/Audit Plan for after go-live. This year we will take that example and work in groups to create your own QA/Audit plan specific to your provider needs. What data should be reviewed? How often? By whom? You do not need to have participated last year to join this year.
Therap Presenters
avatar for Karen Niedermeier

Karen Niedermeier

Associate Director of Business Development, Therap Services
Started in the field: 1999Joined the Therap Team: 2015Part of the Following Teams: SalesMost Memorable Therap Trip: Cambridge, MD - the shore and bay area of Maryland are beautiful, and the customers are great too.Favorite Therap Tip/Trick: Activity Tracking will never do you wrong... Read More →
avatar for Sarah Christiansen

Sarah Christiansen

Assistant Director of Support, Therap Services
Started in the field: 2009Joined the Therap Team: 2015Part of the Following Teams: Scheduling/EVV Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: The National Music Museum at the University of South Dakota in Vermillion is a total hidden gem! I also always... Read More →
Wednesday February 5, 2025 1:15pm - 3:00pm CST
Hermitage D
  Quality Assurance & Reporting

2:15pm CST

Overview of Business Intelligence
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Hermitage D
See what dashboards are available, including Billing, Data Driven Outcomes, Demographic, Employment History, EVV, General Event Reports, and Health Tracking.
Therap Presenters
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services
Started in the field: 2011 Joined the Therap Team: 2021 Part of the Following Teams: Development/Q/A State Report LibraryBusiness Intelligence Digital Transformation Accreditations: Charting the LifeCourse Ambassador What are you most excited for at Nationals this year? User Presentations... Read More →
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Hermitage D
  Quality Assurance & Reporting

3:15pm CST

Developing Provider Admin Procedures
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Hermitage D
Review key functions provider admins complete in Therap and tools for process documentation. You will leave this session with draft checklists for key agency processes including new individual intake, moving an individual to a different program, discharging an individual, adding a new user, handling job changes for existing users, deactivating a user, and closing down a program.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop.
Therap Presenters
avatar for Leona Watson

Leona Watson

Senior Support Specialist, Therap Services
Started in the field: 2014Joined the Therap Team: 2021Part of the Following Teams: Connect Regular Provider Small ProviderFavorite Therap Tip/Trick: Live Help is your life line!Favorite Report: ISP Data Clinician ReportFavorite Module: Time Tracking... Read More →
avatar for Silvana Espinal

Silvana Espinal

Senior Support Specialist, Therap Services
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: Regular Provider Small ProviderAccreditations: Bachelor of Science in Human Services Bilingual Support SpecialistFavorite Therap Tip/Trick: Set up Policies and procedures for using Therap in your agency... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Hermitage D
  Provider Admin / Access / Intake

4:15pm CST

NEW Daily MAR
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Hermitage D
Review all the bells, whistles, and prescheduling features available in the Daily MAR.
Therap Presenters
avatar for Michelle Young

Michelle Young

Assistant Director of Support, Therap Services
avatar for Maria Massa

Maria Massa

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2022Part of the Following Teams: Regular Provider Small ProviderMost Memorable Therap Trip: Alaska--all of it.Favorite Therap Tip/Trick: ISP Data Dashboard and MAR PRN follow up report.Favorite Module: All of Health and MARs... Read More →
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Hermitage D
  Health & Medical
 
Thursday, February 6
 

10:15am CST

An Introduction to Therap Connect
Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage D
Want to learn more about Therap Connect and the future of data collection? This session will provide a basic overview of Therap's exciting new method for documenting information via smart devices. Join us as we walk through Therap Connect's initial functionality, the devices with which we currently interface, and the endless potential for Connect to improve outcomes for the people you support.
Therap Presenters
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist II, Therap Services
Started in the field: 2015Joined the Therap Team: 2016Part of the Following Teams: Support - Therap ConnectAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Recently, I had the chance... Read More →
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services
Started in the field: 2011Joined the Therap Team: 2023Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage D
  Interoperability

11:15am CST

Lunch
Thursday February 6, 2025 11:15am - 12:00pm CST
Hermitage D
Thursday February 6, 2025 11:15am - 12:00pm CST
Hermitage D
  General

12:15pm CST

Lunch
Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage D
Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage D
  General

1:15pm CST

Priority List for Oversight and Regular Providers
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage D
Using the Priority List to keep track of the individuals waiting for services
Therap Presenters
avatar for Rachael Tuck

Rachael Tuck

Senior Support Specialist, Therap Services
Started in the field: 2005Joined the Therap Team: 2021Part of the Following Teams: Scheduling/EVVMost Memorable Therap Trip: Torrington, CT. I enjoy getting to see the leaves change every year when I go.Favorite Therap Tip/Trick: You can still access the scheduling module even if... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage D
  Provider Admin / Access / Intake

2:15pm CST

Appointments- Start to Finish
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage D
Review the full process of an appointment, from entering an appointment, managing statuses, results, and follow-ups.
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist II, Therap Services
Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →
avatar for Laura Winn

Laura Winn

Support Specialist II, State, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: StateAccreditations: BA Psychology BA Justice MA Clinical Mental Health CounselingWhat are you most excited for at Nationals this year: Round Table/BootcampsMost Memorable Therap Trip: Denver, CO for... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage D
  Health & Medical

3:15pm CST

Unlock the Power of Questions: Exploring the Versatile Questionnaire Module
Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage D
Unlock the power of questions! Learn how to seamlessly integrate questionnaires into your existing modules – from Case Notes and Individual Plans to Priority List and beyond.
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: Regular Provider Small ProviderFavorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different waysFavorite Report: ISP Data ReportFavorite Module: ISP... Read More →
avatar for Tarin Tripp

Tarin Tripp

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual Home... Read More →
Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage D
  Documentation
 
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2025 Therap National Conference
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