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strong>Hermitage C [clear filter]
Tuesday, February 4
 

10:15am CST

Introduction to Secure Document Signing
Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage C
Learn more about Therap's new Secure Document Signing module, which provides a way to capture signatures relating to agency or individual documents.
Therap Presenters
avatar for Tricia Woods

Tricia Woods

Assistant Business Development Consultant, Therap Services, LLC
Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California.  We spent a week out there, started in Palm Springs and worked... Read More →
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services, LLC
Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage C
  Documentation

11:15am CST

Lunch
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage C
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage C
  General

12:15pm CST

Lunch
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage C
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage C
  General

2:15pm CST

Overview of Business Intelligence
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage C
See what dashboards are available, including Billing, Data Driven Outcomes, Demographic, Employment History, EVV, General Event Reports, and Health Tracking.
Therap Presenters
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services, LLC
Started in the field: 2011  Joined the Therap Team: 2021    Part of the Following Teams: Development/Q/A  State  Report LibraryBusiness Intelligence Digital Transformation Accreditations: Charting the LifeCourse Ambassador   What are you most excited for at Nationals... Read More →
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage C
  Quality Assurance & Reporting

3:15pm CST

Introduction to Secure Video Documentation
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Hermitage C
See how you can enhance documentation with videos in various modules
Therap Presenters
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services, LLC
Started in the field: 2001Joined the Therap Team: 2019Part of the Following Teams: Sales Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Best places I have discovered have been on my Canada trips. My favorite so far was visiting Whistler, BC; including... Read More →
avatar for Parisha Zermin

Parisha Zermin

Assistant Business Development Consultant, Therap Services, LLC
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Hermitage C
  Documentation
 
Wednesday, February 5
 

11:15am CST

Lunch
Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage C
Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage C
  General

12:15pm CST

Lunch
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Hermitage C
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Hermitage C
  General

1:15pm CST

Bootcamp: Proactive Quality Assurance
Wednesday February 5, 2025 1:15pm - 3:00pm CST
Hermitage C
Developing your ongoing plan for Quality Assurance after go-live. What data should be reviewed? How often? By whom? This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop.
Therap Presenters
avatar for Karen Niedermeier

Karen Niedermeier

Associate Director of Business Development, Therap Services, LLC
Started in the field: 1999Joined the Therap Team: 2015Part of the Following Teams: SalesMost Memorable Therap Trip: Cambridge, MD - the shore and bay area of Maryland are beautiful, and the customers are great too.Favorite Therap Tip/Trick: Activity Tracking will never do you wrong... Read More →
avatar for Sarah Christiansen

Sarah Christiansen

Assistant Director of Support, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2015Part of the Following Teams: Scheduling/EVV Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: The National Music Museum at the University of South Dakota in Vermillion is a total hidden gem! I also... Read More →
Wednesday February 5, 2025 1:15pm - 3:00pm CST
Hermitage C
  Quality Assurance & Reporting

3:15pm CST

Sites & Programs: The Cornerstone of Therap
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Hermitage C
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Hermitage C
  Provider Admin / Access / Intake

4:15pm CST

A Discussion on the Roadblocks of Training
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Hermitage C
Join other organizations to share challenges and strategies to overcome staff training hurdles.
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Hermitage C
  Staff Training
 
Thursday, February 6
 

10:15am CST

Introduction to Secure Document Signing
Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage C
Learn more about Therap's new Secure Document Signing module, which provides a way to capture signatures relating to agency or individual documents. 
Therap Presenters
avatar for Tricia Woods

Tricia Woods

Assistant Business Development Consultant, Therap Services, LLC
Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California.  We spent a week out there, started in Palm Springs and worked... Read More →
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services, LLC
Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage C
  Documentation

11:15am CST

Lunch
Thursday February 6, 2025 11:15am - 12:00pm CST
Hermitage C
Thursday February 6, 2025 11:15am - 12:00pm CST
Hermitage C
  General

12:15pm CST

Lunch
Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage C
Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage C
  General

1:15pm CST

Creating a Survey Dashboard Using ISP Data in Excel
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C
Take your data a step further and develop your own Survey Dashboard using Therap's Excel based ISP Data reports.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2021 Part of the Following Teams: Connect Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Favorite Therap Tip/Trick: Searches = Reports! Favorite Report: GER Management Summary Favorite Module: GER Resolut... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist, Therap Services, LLC
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C
  Quality Assurance & Reporting

2:15pm CST

Staff Communication Tools
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage C
Communication is important! Take a look at commonly used tools for staff communication
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trick: Searches are Reports Favorite Module: ISP Programs... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, Therap Services, LLC
Started in the field: 2003Joined the Therap Team: 2018Part of the following teams: Previously spent 6 years on the Support Team and the Digital TransformationTeam. Joined the State Team at the begining of this year.Most Memorable Therap Trip: North Pole, Alaska. Saw Santa, The elf's... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage C
  Documentation

3:15pm CST

Hit the Right Notes: A Package Lookup
Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage C
Hit the right notes with your Therap package!  Stop by for a quick check-in and discover which features are available to you.  
Therap Presenters
avatar for Julie Bowden

Julie Bowden

Business Development Territory Manager, Therap Services, LLC
Started in the field: Too long ago to share (30+) Joined the Therap Team: 2018 Part of the Following Teams: Sales
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services, LLC
Started in the field: 2001Joined the Therap Team: 2019Part of the Following Teams: Sales Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Best places I have discovered have been on my Canada trips. My favorite so far was visiting Whistler, BC; including... Read More →
avatar for Parisha Zermin

Parisha Zermin

Assistant Business Development Consultant, Therap Services, LLC
Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage C
  General

4:15pm CST

Nashville Encore: Your Questions Answered
Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage C
Join us for this audience led Q&A. Bring any questions you didn't have an opportunity to ask during the conference and pose them to our experts. 
Moderators
avatar for Ashley Moriarty

Ashley Moriarty

Senior Support Specialist, Therap Services, LLC
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, State Team, Therap Services, LLC
Started in the field: 1995Joined the Therap Team: 2014Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist, Therap Services
Started in the field: 2015 Joined the Therap Team: 2016 Part of the Following Teams: SupportAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse Ambassador Most Memorable Therap Trip: The Big Island and in particular Kona, HI- loved... Read More →
Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage C
  General
 
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2025 Therap National Conference
From $75.00
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