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Venue: General Thomas clear filter
Tuesday, February 4
 

10:15am CST

Learn How Therap's Government Business Team Supports States Success, at the Local and Federal Levels
Tuesday February 4, 2025 10:15am - 11:00am CST
General Thomas
Get an insight to the workings of State Government from members of our Government Business Development Team
Therap Presenters
avatar for Dr. Beverly Buscemi, PhD

Dr. Beverly Buscemi, PhD

Director of Government Relations, Therap Services
Started in the field: 1996Joined the Therap Team: 2021Accreditations: Ambassador for Charting the Life Course, Previously certified as an Essential Lifestyle TrainingFavorite Thing about Working for Therap: I love the flexibility and the connection with co-workers and customers... Read More →
avatar for Kevin Dierks

Kevin Dierks

Director of Government Relations, Therap Services
Started in the field: 1990Joined the Therap Team: 2009Accreditations: M.A. Community Psychology - University of HawaiiNational Leadership on Developmental Disabilities - Graduate 2008Charting the Life Course AmbassadorDisability and Diversity Program GraduateCertified Professional... Read More →
Tuesday February 4, 2025 10:15am - 11:00am CST
General Thomas
  State Specific

12:15pm CST

Internet Security Q&A
Tuesday February 4, 2025 12:15pm - 1:00pm CST
General Thomas
Have questions related to internet security or security best practices? Join this Q&A to find out more.
Therap Presenters
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services
Started in the field: 1994Joined the Therap Team: 2012https://www.linkedin.com/in/michellesaunders83912/
avatar for Sazzad Rafique

Sazzad Rafique

Chief Information Officer, Therap Services
avatar for Anthony Tobey

Anthony Tobey

Chief Information Security Officer, Therap Services
Tuesday February 4, 2025 12:15pm - 1:00pm CST
General Thomas
  Provider Admin / Access / Intake

1:15pm CST

Eligibility, Level of Care, and Waiver Enrollment
Tuesday February 4, 2025 1:15pm - 2:00pm CST
General Thomas
Reviewing Oversight Module designed to record the initial and redeterminations of individual Eligibility and Level of Care to receive ICF Waiver Services.
Therap Presenters
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the Field: 1993Joined the Therap Team: 2014Favorite Thing about Working for Therap: The teamwork and camaraderie. The ability to learn new things everyday.Most Common Challenge you Help Customers Overcome: How best to use a module to meet the needs of the customer.Favorite... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
General Thomas
  Provider Admin / Access / Intake

3:15pm CST

Oversight Configurations for Linked Providers
Tuesday February 4, 2025 3:15pm - 4:00pm CST
General Thomas
Looking at the settings and configurations that can be enabled from the Oversight account, then trickle down to Linked Providers.
Therap Presenters
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services
Started in the Field: 2005Joined the Therap Team: 2017Favorite Thing about Working for Therap: Working with my Multi-State Team members.Most Common Challenge you Help Customers Overcome: Change is difficult, but trust the process. It's worth it!Favorite Therap Tip/Trick: Single Sign... Read More →
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017Joined the Therap Team: 2022Favorite Thing about Working for Therap: Working with state customers to enhance the quality of services delivered through the use of our system. Plus the flexibility and travel! Most Common Challenge you Help Customers Overcome: Analyzing... Read More →
Tuesday February 4, 2025 3:15pm - 4:00pm CST
General Thomas
  Provider Admin / Access / Intake
 
Wednesday, February 5
 

10:15am CST

Priority List for Oversight and Regular Providers
Wednesday February 5, 2025 10:15am - 11:00am CST
General Thomas
Using the Priority List to keep track of the individuals waiting for services
Therap Presenters
avatar for Laura Winn

Laura Winn

Support Specialist II, State, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Favorite Thing about Working for Therap: I enjoy helping providers find solutions to everyday business problems. Favorite Therap tip or trick: Activity Tracking should be taught to every system Administrator in order to fast... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday February 5, 2025 10:15am - 11:00am CST
General Thomas
  Provider Admin / Access / Intake

1:15pm CST

Referral Process for Oversight, Case Management and Linked Providers
Wednesday February 5, 2025 1:15pm - 2:00pm CST
General Thomas
Taking a look at the referral process for Unified Individuals in linked accounts.
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the Field: 1999Joined the Therap Team: 2012Favorite Thing about Working for Therap: The company wide focus on Person-Centered principles and practices. Most Common Challenge you Help Customers Overcome: Increasing knowledge and confidence while learning to effectively... Read More →
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
Joined the Therap Team: 2024Part of the following teams: State
Wednesday February 5, 2025 1:15pm - 2:00pm CST
General Thomas
  Provider Admin / Access / Intake

2:15pm CST

Communication Methods within Oversight and Linked Providers
Wednesday February 5, 2025 2:15pm - 3:00pm CST
General Thomas
Cross Provider SComms, Referrals, GER Review & Follow-Up Comments, and Splash Messages.
Therap Presenters
avatar for Tarin Tripp

Tarin Tripp

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2022Favorite Thing about Working for Therap: I love helping customers have "Ah ha!" moments and showing them how they can make their work lives easier using Therap. Favorite Therap tip or trick: Our training tools. We can do it... Read More →
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →
Wednesday February 5, 2025 2:15pm - 3:00pm CST
General Thomas
  Provider Admin / Access / Intake

3:15pm CST

Troubleshooting in Oversight and Linked Provider Accounts
Wednesday February 5, 2025 3:15pm - 4:00pm CST
General Thomas
Differences in Activity Tracking, synced Individuals, shared Super Roles, unable to drop into new linked provider account, Pre-auths and Service Auths
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017Joined the Therap Team: 2022Favorite Thing about Working for Therap: Working with state customers to enhance the quality of services delivered through the use of our system. Plus the flexibility and travel! Most Common Challenge you Help Customers Overcome: Analyzing... Read More →
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the Field: 1999Joined the Therap Team: 2012Favorite Thing about Working for Therap: The company wide focus on Person-Centered principles and practices. Most Common Challenge you Help Customers Overcome: Increasing knowledge and confidence while learning to effectively... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
General Thomas
  Provider Admin / Access / Intake

4:15pm CST

Letter Module Overview
Wednesday February 5, 2025 4:15pm - 5:00pm CST
General Thomas
See how the Letter module works with Questionnaires and the benefits of using Letter Templates for better consistency.
Therap Presenters
avatar for Deborah Brito

Deborah Brito

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2010Favorite Thing about Working for Therap: I love watching how collecting data in a easy to analyze platform transforms clients lives.Favorite Therap tip or trick: Good data in = Good data outFavorite Module: The Echat Electronic... Read More →
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services
Joined the Therap Team: 2024Part of the following teams: State
Wednesday February 5, 2025 4:15pm - 5:00pm CST
General Thomas
  Documentation
 
Thursday, February 6
 

10:15am CST

Oversight Configurations for Linked Providers
Thursday February 6, 2025 10:15am - 11:00am CST
General Thomas
Looking at the settings and configurations that can be enabled from the Oversight account, then trickle down to Linked Providers.
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services
Started in the field: 2017Joined the Therap Team: 2022Favorite Thing about Working for Therap: Working with state customers to enhance the quality of services delivered through the use of our system. Plus the flexibility and travel! Most Common Challenge you Help Customers Overcome: Analyzing... Read More →
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services
Started in the field: 2011Joined the Therap Team: 2021Favorite Thing about Working for Therap: Working with an amazing team of people, learning new things, and supporting customers in implementing Therap in a way that works best for them.Most Common Challenge you Help Customers... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
General Thomas
  Provider Admin / Access / Intake

12:15pm CST

Referral Process for Oversight, Case Management and Linked Providers
Thursday February 6, 2025 12:15pm - 1:00pm CST
General Thomas
Taking a look at the referral process for Unified Individuals in linked accounts.
Therap Presenters
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services
Started in the field: 2011Joined the Therap Team: 2021Favorite Thing about Working for Therap: Working with an amazing team of people, learning new things, and supporting customers in implementing Therap in a way that works best for them.Most Common Challenge you Help Customers... Read More →
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the Field: 1999Joined the Therap Team: 2012Favorite Thing about Working for Therap: The company wide focus on Person-Centered principles and practices. Most Common Challenge you Help Customers Overcome: Increasing knowledge and confidence while learning to effectively... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
General Thomas
  Provider Admin / Access / Intake
 
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2025 Therap National Conference
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