2025 Therap National Conference

2025 Therap National Conference

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

12:15pm CST

Simulators

Tuesday February 4, 2025 12:15pm - 12:35pm CST

Need your staff to have hands-on experience with Therap without any setup required? Check out how our Module Simulators can provide exactly what you need.

Moderators

Gloria Caballero

Deputy Director of Support, Therap Services, LLC

Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →

Therap Presenters

Krista DeCook

Support Specialist, Therap Services, LLC

Tuesday February 4, 2025 12:15pm - 12:35pm CST
Belmont

Account Type Provider
Session Type Fast Track

12:40pm CST

Training Courses

Tuesday February 4, 2025 12:40pm - 1:00pm CST

Overview of the format and existing course material for staff training and discuss how you can track trainings with Therap Course Cloud.

Moderators

Gloria Caballero

Deputy Director of Support, Therap Services, LLC

Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →

Therap Presenters

Krista DeCook

Support Specialist, Therap Services, LLC

Tuesday February 4, 2025 12:40pm - 1:00pm CST
Belmont

Account Type Provider
Session Type Fast Track

1:15pm CST

Navigators

Tuesday February 4, 2025 1:15pm - 1:35pm CST

Take a look at Therap's newest training tool and how you can implement it at your agency.

Moderators

Gloria Caballero

Deputy Director of Support, Therap Services, LLC

Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Tuesday February 4, 2025 1:15pm - 1:35pm CST
Belmont

Account Type Provider
Session Type Fast Track

1:40pm CST

Table Topic: Tracking Your Staff Training

Tuesday February 4, 2025 1:40pm - 2:00pm CST

Join fellow attendees and share the different ways your organization facilitates, monitors, and records staff training.

Moderators

Gloria Caballero

Deputy Director of Support, Therap Services, LLC

Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Tuesday February 4, 2025 1:40pm - 2:00pm CST
Belmont

Account Type Provider
User Participation Required
Session Type Table Topic

2:15pm CST

Creating a Training Plan: Therap's Training Resources

Tuesday February 4, 2025 2:15pm - 3:00pm CST

Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.

Therap Presenters

Mike McNeely

Senior Support Specialist, Therap Services, LLC

Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →

Krista DeCook

Support Specialist, Therap Services, LLC

Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage F

Account Type Provider
Session Type Classic

4:15pm CST

Training Employees Who Struggle with Technology

Tuesday February 4, 2025 4:15pm - 5:00pm CST

Does your agency have staff who struggle with technology? Join us as we talk about evaluating the computer literacy of your staff and making adaptations for training

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Bonnie Sorrells

Senior Support Specialist, Therap Services, LLC

Started in the field: 2003Joined the Therap Team: 2018Part of the following teams: Previously spent 6 years on the Support Team and the Digital TransformationTeam. Joined the State Team at the begining of this year.Most Memorable Therap Trip: North Pole, Alaska. Saw Santa, The elf's... Read More →

Tuesday February 4, 2025 4:15pm - 5:00pm CST
Belle Meade

Account Type Provider
Session Type Classic

12:00pm CST

Bootcamp Check-In: Training Navigators

Wednesday February 5, 2025 12:00pm - 12:15pm CST

Upon arrival, please locate our Check-In Manager to confirm your attendance in the proceeding bootcamp and receive important session information.

Moderators

Jennifer Wilhoit

Assistant Director of State Project Management, Therap Services, LLC

Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: StateMost Memorable Therap Trip: Albuquerque, NM Sandia Peak TramwayFavorite Therap Tip/Trick: QuestionnairesFavorite Report: Individual Plan Comprehensive ReportFavorite Module: eCHAT... Read More →

Wednesday February 5, 2025 12:00pm - 12:15pm CST
Evergreen

Account Type Provider
Session Type Bootcamp

12:15pm CST

Creating a Training Plan: Therap's Training Resources

Wednesday February 5, 2025 12:15pm - 1:00pm CST

Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Bonnie Sorrells

Senior Support Specialist, Therap Services, LLC

Started in the field: 2003Joined the Therap Team: 2018Part of the following teams: Previously spent 6 years on the Support Team and the Digital TransformationTeam. Joined the State Team at the begining of this year.Most Memorable Therap Trip: North Pole, Alaska. Saw Santa, The elf's... Read More →

Wednesday February 5, 2025 12:15pm - 1:00pm CST
McGavock A

Account Type Provider
Session Type Classic

12:15pm CST

Training Management System

Wednesday February 5, 2025 12:15pm - 1:00pm CST

Learn how to setup TMS at your agency, including Classes, Courses, Sessions, reports & more!

Therap Presenters

Robin Forbes

Senior Support Specialist, Therap Services, LLC

Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →

Nancy Martin

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 12:15pm - 1:00pm CST
Oaklands

Module Training Management System (TMS)
Account Type Provider
Session Type Classic

12:15pm CST

Bootcamp: Training Navigators

Wednesday February 5, 2025 12:15pm - 1:35pm CST

Signups will open on December 18th, 2024.This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop

.New to ISP Programs or Case Notes? Join us to use our new Navigator training tool and give feedback to our Digital Transformation Team.

Therap Presenters

Mike McNeely

Senior Support Specialist, Therap Services, LLC

Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →

Krista DeCook

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 12:15pm - 1:35pm CST
Evergreen

Account Type Provider
User Participation Required
Session Type Bootcamp

4:15pm CST

A Discussion on the Roadblocks of Training

Wednesday February 5, 2025 4:15pm - 5:00pm CST

Join other organizations to share challenges and strategies to overcome staff training hurdles.

Therap Presenters

Letisha Ulmer

Director of Support, Therap Services, LLC

Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →

Krista DeCook

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 4:15pm - 5:00pm CST
Hermitage C

Account Type Provider
User Participation Required
Session Type Classic

10:15am CST

Creating a Training Plan: Therap's Training Resources

Thursday February 6, 2025 10:15am - 11:00am CST

Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.

Therap Presenters

Mike McNeely

Senior Support Specialist, Therap Services, LLC

Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage F

Account Type Provider
Session Type Classic

10:15am CST

Training Employees Who Struggle with Technology

Thursday February 6, 2025 10:15am - 11:00am CST

Does your agency have staff who struggle with technology? Join us as we talk about evaluating the computer literacy of your staff and making adaptations for training

Therap Presenters

Stephanie Norton

Assistant Director of Support, State Team, Therap Services, LLC

Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick: EV... Read More →

Nick Anderson

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →

Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage A

Account Type Provider
Session Type Classic

2:15pm CST

Training Management System

Thursday February 6, 2025 2:15pm - 3:00pm CST

Learn how to setup TMS at your agency, including Classes, Courses, Sessions, reports & more!

Therap Presenters

Seanette Lancaster

Senior Support Specialist, Therap Services

Started in the field: 2015 Joined the Therap Team: 2016 Part of the Following Teams: SupportAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse Ambassador Most Memorable Therap Trip: The Big Island and in particular Kona, HI- loved... Read More →

Katie Xayaosa

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation Accreditations: Charting the LifeCourse Ambassador What are you most excited for at Nationals this year?

Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage F

Module Training Management System (TMS)
Account Type Provider
Session Type Classic

4:15pm CST

Pickin' & Plannin': A Brainstorming Session for New Training Materials

Thursday February 6, 2025 4:15pm - 5:00pm CST

Got ideas for new training materials? Join the "Pickin' & Plannin'" session! Bring your best ideas for a brainstorming session on future materials with our training experts.

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Nick Anderson

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →

Thursday February 6, 2025 4:15pm - 5:00pm CST
Oaklands

Account Type Provider, Case Management, Oversight
User Participation Required
Session Type Classic

2025 Therap National Conference

From $75.00