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Type: Staff Training clear filter
Tuesday, February 4
 

10:15am CST

TMS – Streamline YOUR Agency Training Records
Tuesday February 4, 2025 10:15am - 10:40am CST
Introduce the following components and demonstrate and how to use them at a basic level:
- Course vs. Class
- Create a Session
- Sign up staff to a session(s)
- Post-class documentation
- Running TMS reports for compliance purposes
Moderators
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services
User Presenters
avatar for Paul Kring

Paul Kring

Director - Training and Compliance, The Arc of Union County (NJ)
New Jersey
Tuesday February 4, 2025 10:15am - 10:40am CST
Edgewood

12:15pm CST

Simulators
Tuesday February 4, 2025 12:15pm - 12:35pm CST
Need your staff to have hands-on experience with Therap without any setup required? Check out how our Module Simulators can provide exactly what you need.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Project Manager, Therap Services
Started in the field: 1990Joined the Therap Team: 2021Part of the Following Teams: StateAccreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019).What are you most excited for at Nationals this year: This will be my first nationals and I am so excited about... Read More →
Therap Presenters
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Tuesday February 4, 2025 12:15pm - 12:35pm CST
Belmont
  Staff Training

12:40pm CST

Training Courses
Tuesday February 4, 2025 12:40pm - 1:00pm CST
Overview of the format and existing course material for staff training and discuss how you can track trainings with Therap Course Cloud.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Project Manager, Therap Services
Started in the field: 1990Joined the Therap Team: 2021Part of the Following Teams: StateAccreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019).What are you most excited for at Nationals this year: This will be my first nationals and I am so excited about... Read More →
Therap Presenters
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Tuesday February 4, 2025 12:40pm - 1:00pm CST
Belmont
  Staff Training

1:15pm CST

Navigators
Tuesday February 4, 2025 1:15pm - 1:35pm CST
Take a look at Therap's newest training tool and how you can implement it at your agency.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Project Manager, Therap Services
Started in the field: 1990Joined the Therap Team: 2021Part of the Following Teams: StateAccreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019).What are you most excited for at Nationals this year: This will be my first nationals and I am so excited about... Read More →
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
Tuesday February 4, 2025 1:15pm - 1:35pm CST
Belmont
  Staff Training

1:40pm CST

Table Topic: Tracking Your Staff Training
Tuesday February 4, 2025 1:40pm - 2:00pm CST
Join fellow attendees and share the different ways your organization facilitates, monitors, and records staff training.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Project Manager, Therap Services
Started in the field: 1990Joined the Therap Team: 2021Part of the Following Teams: StateAccreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019).What are you most excited for at Nationals this year: This will be my first nationals and I am so excited about... Read More →
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
Tuesday February 4, 2025 1:40pm - 2:00pm CST
Belmont
  Staff Training

2:15pm CST

Creating a Training Plan: Therap's Training Resources
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services
Started in the field: 2007Joined the Therap Team: 2019Part of the Following Teams: Digital TransformationMost Memorable Therap Trip: Gulf Shores, ALFavorite Therap Tip/Trick: Creating/Switching between multiple User ProfilesFavorite Report: Users without a Super Role or Caseload... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Hermitage F
  Staff Training

4:15pm CST

Training Employees Who Struggle with Technology
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Does your agency have staff who struggle with technology? Join us as we talk about evaluating the computer literacy of your staff and making adaptations for training
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Part of the following teams: Previously spent 6 years on the Support Team and the Digital TransformationTeam. Joined the State Team at the begining of this year.Most Memorable Therap Trip: North Pole, Alaska. Saw Santa, The elf's... Read More →
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Belle Meade
  Staff Training
 
Wednesday, February 5
 

12:00pm CST

Bootcamp Check-In: Training Navigators
Wednesday February 5, 2025 12:00pm - 12:15pm CST
Upon arrival, please locate our Check-In Manager to confirm your attendance in the proceeding bootcamp and receive important session information.
Moderators
avatar for Jennifer Wilhoit

Jennifer Wilhoit

Project Manager, State, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: StateMost Memorable Therap Trip: Albuquerque, NM Sandia Peak TramwayFavorite Therap Tip/Trick: QuestionnairesFavorite Report: Individual Plan Comprehensive ReportFavorite Module: eCHAT... Read More →
Wednesday February 5, 2025 12:00pm - 12:15pm CST
Evergreen
  Staff Training

12:15pm CST

Creating a Training Plan: Therap's Training Resources
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Part of the following teams: Previously spent 6 years on the Support Team and the Digital TransformationTeam. Joined the State Team at the begining of this year.Most Memorable Therap Trip: North Pole, Alaska. Saw Santa, The elf's... Read More →
Wednesday February 5, 2025 12:15pm - 1:00pm CST
McGavock A
  Staff Training

12:15pm CST

Training Management System
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Learn how to setup TMS at your agency, including Classes, Courses, Sessions, reports & more!
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the LifeCourse... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Oaklands

12:15pm CST

Bootcamp: Training Navigators
Wednesday February 5, 2025 12:15pm - 1:35pm CST
Signups will open on December 18th, 2024.This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop

.New to ISP Programs or Case Notes? Join us to use our new Navigator training tool and give feedback to our Digital Transformation Team. 
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services
Started in the field: 2007Joined the Therap Team: 2019Part of the Following Teams: Digital TransformationMost Memorable Therap Trip: Gulf Shores, ALFavorite Therap Tip/Trick: Creating/Switching between multiple User ProfilesFavorite Report: Users without a Super Role or Caseload... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Wednesday February 5, 2025 12:15pm - 1:35pm CST
Evergreen
  Staff Training

4:15pm CST

A Discussion on the Roadblocks of Training
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Join other organizations to share challenges and strategies to overcome staff training hurdles.
Therap Presenters
avatar for Rocky Eagon

Rocky Eagon

Support Specialist, Therap Services
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Digital Transformation, Therap Services
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Two Rivers
  Staff Training
 
Thursday, February 6
 

10:15am CST

Creating a Training Plan: Therap's Training Resources
Thursday February 6, 2025 10:15am - 11:00am CST
Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services
Started in the field: 2007Joined the Therap Team: 2019Part of the Following Teams: Digital TransformationMost Memorable Therap Trip: Gulf Shores, ALFavorite Therap Tip/Trick: Creating/Switching between multiple User ProfilesFavorite Report: Users without a Super Role or Caseload... Read More →
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage F
  Staff Training

10:15am CST

Training Employees Who Struggle with Technology
Thursday February 6, 2025 10:15am - 11:00am CST
Does your agency have staff who struggle with technology? Join us as we talk about evaluating the computer literacy of your staff and making adaptations for training
Therap Presenters
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the field: 2008Joined the Therap Team: 2015Part of the Following Teams: State, Scheduling/EVVAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Vancouver, Washington - love a reason to visit the Pacific Northwest!Favorite Therap Tip/Trick: EV... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Hermitage A
  Staff Training

10:15am CST

User Panel: Staff Training, Onboarding & Retention
Thursday February 6, 2025 10:15am - 11:00am CST
Staffing can change in an instant. Hear other others take this on within their organizations.
Moderators
avatar for Tarin Tripp

Tarin Tripp

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual Home... Read More →
User Presenters
avatar for Alita Birn

Alita Birn

Quality Assurance Coordinator, Keshet
Alita Birn in the Quality Assurance Coordinator for the Adult Programs at Keshet, as well as a Certified Therap Trainer.When she is not reviewing files and creating google sheets, she enjoys baking, needlepointing and organizing.
avatar for Becca Hrdlicka

Becca Hrdlicka

Vice President of Operations, Innovative Services
When we implemented Therap a few years ago I was our organizational champion. I held the role of Regional Administrator overseeing a portion of operations.The most important part of our system setup was spending the time on change management. As an implementation team we worked with... Read More →
avatar for Chris Hackler

Chris Hackler

COO, Programs and Services, Therap Administrator, The Arc Caddo-Bossier
I am the COO and Therap Administrator for my agency, The Arc Caddo-Bossier. We went live with Phase 1 on July 1,2024. I did the training for 400+ employees over the course of 2 months for 4 modules. It was very successful. I then did the training again for Phase 2 and introduced 3... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Kingsley

12:15pm CST

Beginning Training for New Employees
Thursday February 6, 2025 12:15pm - 12:40pm CST
A comprehensive video and user guide for new employees who are just starting to use Therap.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
User Presenters
avatar for Stephanie Berry

Stephanie Berry

Administrative Assistant, Branches Residential Services
Stephanie is an administrative assistant with Branches Residential Services in charge of maintaining Therap.
Thursday February 6, 2025 12:15pm - 12:40pm CST
Kingsley

2:15pm CST

Training Management System
Thursday February 6, 2025 2:15pm - 3:00pm CST
Learn how to setup TMS at your agency, including Classes, Courses, Sessions, reports & more!
Therap Presenters
avatar for Michelle Young

Michelle Young

Assistant Director of Support, Therap Services
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital TransformationAccreditations: Charting the LifeCourse AmbassadorWhat are you most excited for at Nationals this year?
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage F

4:15pm CST

Pickin' & Plannin': A Brainstorming Session for New Training Materials
Thursday February 6, 2025 4:15pm - 5:00pm CST
Got ideas for new training materials? Join the "Pickin' & Plannin'" session! Bring your best ideas for a brainstorming session on future materials with our training experts.
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exerciseFavorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →
Thursday February 6, 2025 4:15pm - 5:00pm CST
Oaklands
  Staff Training
 
From $125.00

2025 Therap National Conference
From $125.00
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