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Tuesday, February 4
 

10:15am CST

Billing Overview
Tuesday February 4, 2025 10:15am - 11:00am CST
Two Rivers
Therap’s Billing Module - People, Process, Payment!
Therap Presenters
avatar for Susan Wyman

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Tuesday February 4, 2025 10:15am - 11:00am CST
Two Rivers
  Billing

12:15pm CST

Basics of Being a Billing Admin and Best Practices
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Two Rivers
What does being a Billing Admin entail? Review the basics of what being a Billing Admin looks like and take home some best practices to implement at your agency.
Therap Presenters
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Two Rivers
  Billing

1:15pm CST

Billing 835's and Reconciliation
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Two Rivers
Claim Reconciliation, Claim benefits with Reporting and uploading your 835’s
Therap Presenters
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Two Rivers
  Billing

2:15pm CST

Billing Quality Assurance
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Two Rivers
Reports in Billing Module, Report Library, Service Authorization Management/Updates, Billing Best Practices, Resources Page, and Billing Audit Guide.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop. 

Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Tuesday February 4, 2025 2:15pm - 3:00pm CST
Two Rivers
  Billing

2:15pm CST

Day in the Life: Billing Admin
Tuesday February 4, 2025 2:15pm - 3:00pm CST
McGavock B
Steps for setting up a new individual, managing program moves, edit, review & generate billing data, communication with staff within the application
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
Tuesday February 4, 2025 2:15pm - 3:00pm CST
McGavock B
  Billing

3:15pm CST

Billing Tips & Tricks for Troubleshooting
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Two Rivers
Troubleshooting & Reporting- How to fix the Claim, Replacements, Voids, and Rejected Claims
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Tuesday February 4, 2025 3:15pm - 4:00pm CST
Two Rivers
  Billing

4:15pm CST

Billing Round Table
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Two Rivers
Billing discussion with members of Therap's Billing Team
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Two Rivers
  Billing
 
Wednesday, February 5
 

10:15am CST

One-on-One for Billing
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Consultant, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 1
  Billing

10:15am CST

One-on-One for Billing
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 3
  Billing

10:15am CST

One-on-One for Billing
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 2
  Billing

10:15am CST

One-on-One for Billing
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 4
  Billing

10:40am CST

What’s in a Claim Status?
Wednesday February 5, 2025 10:40am - 11:00am CST
Cheekwood
Learn about the different status of claims and how the claim status can be changed
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
Wednesday February 5, 2025 10:40am - 11:00am CST
Cheekwood
  Billing

11:15am CST

835 Teaser
Wednesday February 5, 2025 11:15am - 11:35am CST
Cheekwood
What does the 835 file look like? How to upload the 835, view the PDF version and reports that would be beneficial
Therap Presenters
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Wednesday February 5, 2025 11:15am - 11:35am CST
Cheekwood
  Billing

11:15am CST

One-on-One for Billing
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 4
  Billing

11:15am CST

One-on-One for Billing
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 2
  Billing

11:15am CST

One-on-One for Billing
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 3
  Billing

11:15am CST

One-on-One for Billing
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Consultant, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 1
  Billing

11:40am CST

Billing Utilization
Wednesday February 5, 2025 11:40am - 12:00pm CST
Cheekwood
Review the Mapping for Accounting Systems and Cost Reporting
Therap Presenters
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Wednesday February 5, 2025 11:40am - 12:00pm CST
Cheekwood
  Billing

12:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 3
  Billing

12:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 4
  Billing

12:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 2
  Billing

12:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for Tricia Woods

Tricia Woods

Assistant Business Development Consultant, Therap Services, LLC
Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California.  We spent a week out there, started in Palm Springs and worked... Read More →
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 1
  Billing

12:40pm CST

Billing Business Intelligence Dashboard
Wednesday February 5, 2025 12:40pm - 1:00pm CST
Cheekwood
Travel along each key piece of the Billing Roadmap, such as documenting Services Provided, Generating Billing, Submitting Claims, Reviewing Reports and Reconciliation
Therap Presenters
avatar for Susan Wyman

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
Wednesday February 5, 2025 12:40pm - 1:00pm CST
Cheekwood
  Billing

1:15pm CST

The Billing Roadmap
Wednesday February 5, 2025 1:15pm - 1:35pm CST
Cheekwood
Travel along each key piece of the Billing Roadmap, such as documenting Services Provided, Generating Billing, Submitting Claims, Reviewing Reports and Reconciliation
Therap Presenters
avatar for Susan Wyman

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
Wednesday February 5, 2025 1:15pm - 1:35pm CST
Cheekwood
  Billing

1:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 3
  Billing

1:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 4
  Billing

1:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 2
  Billing

1:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for Tricia Woods

Tricia Woods

Assistant Business Development Consultant, Therap Services, LLC
Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California.  We spent a week out there, started in Palm Springs and worked... Read More →
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 1
  Billing

1:40pm CST

Benefits of the Billing Summary Report
Wednesday February 5, 2025 1:40pm - 2:00pm CST
Cheekwood
Explore the many benefits of this Report that can help identify incorrect data or potentially missed steps in your Billing process
Therap Presenters
avatar for Susan Wyman

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
Wednesday February 5, 2025 1:40pm - 2:00pm CST
Cheekwood
  Billing

2:15pm CST

Claims Management with MCOs
Wednesday February 5, 2025 2:15pm - 2:35pm CST
Cheekwood
Review how to use the Claim Template Group option, and how to create claims all in ONE group!
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Wednesday February 5, 2025 2:15pm - 2:35pm CST
Cheekwood
  Billing

2:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 4
  Billing

2:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 3
  Billing

2:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 2
  Billing

2:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services, LLC
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 1
  Billing

2:40pm CST

The Hidden Gem of Billing - Claim Template Groups
Wednesday February 5, 2025 2:40pm - 3:00pm CST
Cheekwood
Review how to use the Claim Template Group option, and how to create claims all in ONE group!
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
Wednesday February 5, 2025 2:40pm - 3:00pm CST
Cheekwood
  Billing

3:15pm CST

Resubmitting Claims: The Status Matters
Wednesday February 5, 2025 3:15pm - 3:35pm CST
Cheekwood
What status should my claims be in? Can I resubmit claims if they are in the Queued or Sent status? Come join this session for answers on these questions and more….
Therap Presenters
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 3:15pm - 3:35pm CST
Cheekwood
  Billing

3:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for Jenifer King

Jenifer King

Southwest Regional Director, Therap Services, LLC
Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: Sales What are you most excited for at the National Conference: Meeting Therap Customers and Staff in person
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 1
  Billing

3:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 3
  Billing

3:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 2
  Billing

3:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 4
  Billing

3:40pm CST

Billing Eligibility
Wednesday February 5, 2025 3:40pm - 4:00pm CST
Cheekwood
Learn how to run the Eligibility Report with one Program *The Eligibility Inquiry feature is available in the following States: CO, FL, NJ, NY, NC
Therap Presenters
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 3:40pm - 4:00pm CST
Cheekwood
  Billing

4:15pm CST

Drilling into Form Details for Billing
Wednesday February 5, 2025 4:15pm - 4:35pm CST
Cheekwood
What's behind the 'i' icon and how to find the update history
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
Wednesday February 5, 2025 4:15pm - 4:35pm CST
Cheekwood
  Billing

4:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Moderators
avatar for Jenifer King

Jenifer King

Southwest Regional Director, Therap Services, LLC
Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: Sales What are you most excited for at the National Conference: Meeting Therap Customers and Staff in person
Therap Presenters
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 1
  Billing

4:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 2
  Billing

4:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 3
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 3
  Billing

4:15pm CST

One-on-One for Billing
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 4
  Billing

4:40pm CST

Beneficial Billing Reports
Wednesday February 5, 2025 4:40pm - 5:00pm CST
Cheekwood
Therap offers a plethora of reports. Join us to dive into the billing reports that are beneficial for your agency.
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
Wednesday February 5, 2025 4:40pm - 5:00pm CST
Cheekwood
  Billing
 
Thursday, February 6
 

10:15am CST

Billing Round Table
Thursday February 6, 2025 10:15am - 11:00am CST
Two Rivers
Billing discussion with members of Therap's Billing Team
Therap Presenters
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
avatar for Susan Wyman

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Two Rivers
  Billing

11:15am CST

Billing Overview
Thursday February 6, 2025 11:15am - 12:00pm CST
Two Rivers
Therap’s Billing Module - People, Process, Payment!
Therap Presenters
avatar for Susan Wyman

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC
Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Thursday February 6, 2025 11:15am - 12:00pm CST
Two Rivers
  Billing

1:15pm CST

Basics of Being a Billing Admin and Best Practices
Thursday February 6, 2025 1:15pm - 2:00pm CST
Two Rivers
What does being a Billing Admin entail? Review the basics of what being a Billing Admin looks like and take home some best practices to implement at your agency.
Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
Thursday February 6, 2025 1:15pm - 2:00pm CST
Two Rivers
  Billing

2:15pm CST

Billing 835's and Reconciliation
Thursday February 6, 2025 2:15pm - 3:00pm CST
Two Rivers
Claim Reconciliation, Claim benefits with Reporting and uploading your 835’s
Therap Presenters
avatar for Jordan Liley

Jordan Liley

Support Specialist II, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022  Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees!  Favorite Therap Tip/Trick... Read More →
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
Two Rivers
  Billing

3:15pm CST

Billing Quality Assurance
Thursday February 6, 2025 3:15pm - 4:00pm CST
Two Rivers
Reports in Billing Module, Report Library, Service Authorization Management/Updates, Billing Best Practices, Resources Page, and Billing Audit Guide.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop. 

Therap Presenters
avatar for Shannon Schultz

Shannon Schultz

Senior Support Specialist, Therap Services, LLC
Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →
Thursday February 6, 2025 3:15pm - 4:00pm CST
Two Rivers
  Billing

3:15pm CST

Tennessee Specific: Reconciliation
Thursday February 6, 2025 3:15pm - 4:00pm CST
Belle Meade
Curated specifically for Tennessee users, review the claim reconciliation process and beneficial reports.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services, LLC
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Thursday February 6, 2025 3:15pm - 4:00pm CST
Belle Meade
  State Specific

4:15pm CST

Boots, Blues, & Burning Billing Questions
Thursday February 6, 2025 4:15pm - 5:00pm CST
Two Rivers
Got burning billing questions? This is your chance to get answers! Join our expert panel for a live audience led Q&A.
Moderators
avatar for Whisper Ledbetter

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC
avatar for Kahea Yamada

Kahea Yamada

Support Specialist, Therap Services, LLC
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Nalina Brenzel

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC
Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
avatar for Marie Roland

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →
Thursday February 6, 2025 4:15pm - 5:00pm CST
Two Rivers
  Billing

4:15pm CST

Tennessee Specific: Resubmitting Claims
Thursday February 6, 2025 4:15pm - 5:00pm CST
Belle Meade
Curated specifically for Tennessee users, review the process of resubmitting claims to the payer.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services, LLC
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Thursday February 6, 2025 4:15pm - 5:00pm CST
Belle Meade
  State Specific
 
From $75.00
2025 Therap National Conference
From $75.00
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