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Quality Assurance Part 1: Creating an Organizational Plan
Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage E
Join us to learn about the importance of Quality Assurance plans and the revolving cycle of QA, including key players and agency decisions.
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →
Tuesday February 4, 2025 10:15am - 11:00am CST
Hermitage E
  Quality Assurance & Reporting

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