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The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Review key functions provider admins complete in Therap and tools for process documentation. You will leave this session with draft checklists for key agency processes including new individual intake, moving an individual to a different program, discharging an individual, adding a new user, handling job changes for existing users, deactivating a user, and closing down a program.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop.
Therap Presenters
avatar for Silvana Espinal

Silvana Espinal

Support Specialist II, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: Regular Provider Small ProviderAccreditations: Bachelor of Science in Human Services Bilingual Support SpecialistFavorite Therap Tip/Trick: Set up Policies and procedures for using Therap in your agency... Read More →
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist, Therap Services
Started in the field: 2015 Joined the Therap Team: 2016 Part of the Following Teams: SupportAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse Ambassador Most Memorable Therap Trip: The Big Island and in particular Kona, HI- loved... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
Hermitage D

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