2025 Therap National Conference: Full Schedule

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

arrow_back View All Dates

10:15am CST

Billing Round Table

Thursday February 6, 2025 10:15am - 11:00am CST

Two Rivers

Billing discussion with members of Therap's Billing Team

Therap Presenters

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC

Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →

Susan Wyman

Business Development & Billing Consultant, Therap Services, LLC

Hello EveryoneMy name is Susan Wyman. I work for Therap Services, LLC in the Sales Department as the National Billing Consultant.I'm eager for the opportunity to chat with you about matters related to documentation compliance and billing processes. If you're interested in discussing... Read More →

Kahea Yamada

Support Specialist, Therap Services, LLC

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →

Thursday February 6, 2025 10:15am - 11:00am CST
Two Rivers

Billing

Module Billing
Account Type Provider
User Participation Required
Session Type Classic

10:15am CST

Infusing Person-Centered Planning into your Organization's Practices

Thursday February 6, 2025 10:15am - 12:00pm CST

Evergreen

Join this interactive session to learn how to utilize Person-Centered Principles and tools to build your team, increase communication, and decrease conflicts in your organization

Therap Presenters

Heather Daily

Business Development Consultant, Therap Services, LLC

Started in the field: 2000Joined the Therap Team:2021Part of the Following Teams: Sales Accreditations: Person Centered Thinking Trainer and Coaches Trainer Charting the Life Course Ambassador and Coach Most Memorable Therap Trip:

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services, LLC

Started in the field: 2000Joined the Therap Team: 2014Part of the Following Teams: Data Aggregation and Analytics State Person-Centered InitiativesAccreditations: Certified Person Centered Thinking Trainer Charting the LifeCourse Coach Dr. Of Business AdministrationMost Memorable... Read More →

Thursday February 6, 2025 10:15am - 12:00pm CST
Evergreen

Person-Centered Planning & Assessments

Account Type Provider
User Participation Required
Session Type Bootcamp

11:40am CST

Table Topic: Managing Individuals

Thursday February 6, 2025 11:40am - 12:00pm CST

Cheekwood

Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on these dedicated topics:

Individual Intake
Transferring Programs
Caseloads
Quality Assurance

Therap Presenters

Elizabeth Stanton

Senior Support Specialist, Therap Services, LLC

Started in the field: 1998Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation Small ProviderAccreditations:

Thursday February 6, 2025 11:40am - 12:00pm CST
Cheekwood

Provider Admin / Access / Intake

Module Provider Administration
Account Type Provider
User Participation Required
Session Type Fast Track

1:15pm CST

Bootcamp: ISP Programs Start to Finish

Thursday February 6, 2025 1:15pm - 3:00pm CST

Evergreen

Signups will open on December 18th, 2024. This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop

Learn how different fields within ISP Programs affect data collection and reporting outcomes, and how ISP Program Templates can be created and used at your agency.

Therap Presenters

Gerrit Hunt

Business Analyst, Therap Services, LLC

Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →

Tarin Tripp

Senior Support Specialist, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual Home... Read More →

Thursday February 6, 2025 1:15pm - 3:00pm CST
Evergreen

Documentation

Module ISP Program
Account Type Provider
User Participation Required
Session Type Bootcamp

3:15pm CST

Navigating the Rules: A Q&A with Our Government Experts

Thursday February 6, 2025 3:15pm - 4:00pm CST

Oaklands

Unsure about how government regulations affect your services? "Navigating the Rules" provides a unique opportunity to ask questions and gain valuable insights from our government business team. They'll address the complexities of Medicaid funding, state and federal rules, and more.

Therap Presenters

Jeff Case

National Director of Business Development, Therap Services, LLC

Started in the field: 1993Joined the Therap Team: 2008Part of the Following Teams: Government Business Development Interoperability Multi-State/LAMP Sales State Strategic InitiativesAccreditations: PMPWhat are you most excited for at Nationals this year: In person experience.Most... Read More →

Beverly Buscemi

Director of Government Relations, Therap Services, LLC

Started in the field: 1996 Joined the Therap Team: 2021 Part of the Following Teams: Government Business Development Accreditations: Charting the Life Course Ambassador Most Memorable Therap Trip: I went to see Mount Rushmore for the first time in my life while on a site visit in... Read More →

Jim DeBeaugrine

Director of Government Relations, Therap Services, LLC

Started in the field: 1989Joined the Therap Team: 2014Accreditations: MPAWhat are you most excited for at Nationals this year? Seeing people in person again Most Memorable Therap Trip: Portland, OR First visit to Oregon, enjoyed the rose garden

Novelene Martin

Director of Government Relations, Therap Services, LLC

Started in the field: 1986 Joined the Therap Team: 2022 Part of the Following Teams: Government Business Development Favorite Therap Tip/Trick: Use the help and support page. Favorite Report: Oversight User Roles: Agency Wide Roles... Read More →

Kevin Dierks

Director of Government Relations, Therap Services, LLC

Started in the field: 1992 Joined the Therap Team: 2009 Part of the Following Teams: Government Business Development Sales State Accreditations: Certified Professional Life Coach What are you most excited for at Nationals this year? Being in person with our Therap community! Most... Read More →

Thursday February 6, 2025 3:15pm - 4:00pm CST
Oaklands

General

Account Type Case Management, Oversight, Provider
User Participation Required
Session Type Classic

3:15pm CST

Table Topic: Person Centered Discussion with Dr. Dotson

Thursday February 6, 2025 3:15pm - 4:00pm CST

Edgewood

Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on these dedicated person-centered topics:

Person-Centered Principles
Documentation in Therap
Opportunities and Barriers to using Therap for person-centered practices

Therap Presenters

Heather Daily

Business Development Consultant, Therap Services, LLC

Dr. Ishya “Shae” Dotson

Assistant Director of Support, Therap Services, LLC

Thursday February 6, 2025 3:15pm - 4:00pm CST
Edgewood

Person-Centered Planning & Assessments

Account Type Case Management, Oversight, Provider
User Participation Required
Session Type Fast Track

4:15pm CST

Boots, Blues, & Burning Billing Questions

Thursday February 6, 2025 4:15pm - 5:00pm CST

Two Rivers

Got burning billing questions? This is your chance to get answers! Join our expert panel for a live audience led Q&A.

Moderators

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC

Kahea Yamada

Support Specialist, Therap Services, LLC

Therap Presenters

Heather Thornton

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC

Kelley Galloway

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Thursday February 6, 2025 4:15pm - 5:00pm CST
Two Rivers

Billing

Module Billing
Account Type Provider
User Participation Required
Session Type Classic

4:15pm CST

Nashville Encore: Your Questions Answered

Thursday February 6, 2025 4:15pm - 5:00pm CST

Hermitage C

Join us for this audience led Q&A. Bring any questions you didn't have an opportunity to ask during the conference and pose them to our experts.

Moderators

Ashley Moriarty

Senior Support Specialist, Therap Services, LLC

Therap Presenters

Jeff Covington

Director of Support, State Team, Therap Services, LLC

Started in the field: 1995Joined the Therap Team: 2014Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →

Catherine Hauser

Assistant Director of Support, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2017Part of the following teams: Multi-State/LAMP Product Team Data Aggregation and AnalyticsMost Memorable Therap Trip: Avon, CT where I saw a bear outside of a zoo!Favorite Therap Tip/Trick: Can't find what you're looking for in... Read More →

Seanette Lancaster

Senior Support Specialist, Therap Services

Started in the field: 2015 Joined the Therap Team: 2016 Part of the Following Teams: SupportAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse Ambassador Most Memorable Therap Trip: The Big Island and in particular Kona, HI- loved... Read More →

Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage C

General

Account Type Case Management, Oversight, Provider
User Participation Required
Session Type Classic

4:15pm CST

QA Jam Session: Solving Documentation Challenges Together

Thursday February 6, 2025 4:15pm - 5:00pm CST

Hermitage E

Got documentation dilemmas? Join our QA Jam Session! Bring your toughest questions and tap into the collective wisdom of your peers and experts. Together, we'll find solutions and hit the high notes of quality documentation.

Moderators

Parisha Zermin

Assistant Business Development Consultant, Therap Services, LLC

Therap Presenters

Karen Niedermeier

Associate Director of Business Development, Therap Services, LLC

Started in the field: 1999Joined the Therap Team: 2015Part of the Following Teams: SalesMost Memorable Therap Trip: Cambridge, MD - the shore and bay area of Maryland are beautiful, and the customers are great too.Favorite Therap Tip/Trick: Activity Tracking will never do you wrong... Read More →

Sarah Christiansen

Assistant Director of Support, Therap Services, LLC

Started in the field: 2009Joined the Therap Team: 2015Part of the Following Teams: Scheduling/EVV Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: The National Music Museum at the University of South Dakota in Vermillion is a total hidden gem! I also... Read More →

Margaret Gordon

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:

Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage E

Quality Assurance & Reporting

Account Type Provider
User Participation Required
Session Type Classic

4:15pm CST

Pickin' & Plannin': A Brainstorming Session for New Training Materials

Thursday February 6, 2025 4:15pm - 5:00pm CST

Oaklands

Got ideas for new training materials? Join the "Pickin' & Plannin'" session! Bring your best ideas for a brainstorming session on future materials with our training experts.

Therap Presenters

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →

Nick Anderson

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation StateMost Memorable Therap Trip: Montgomery, Alabama.Favorite Therap Tip/Trick: Scheduling/EVV Dashboard is incredible versatile allows you to view large amounts of data, edi... Read More →

Thursday February 6, 2025 4:15pm - 5:00pm CST
Oaklands

Staff Training

Account Type Provider, Case Management, Oversight
User Participation Required
Session Type Classic

2025 Therap National Conference

From $75.00