2025 Therap National Conference: Full Schedule

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

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1:15pm CST

Ongoing Success After Implementation

Thursday February 6, 2025 1:15pm - 2:00pm CST

Edgewood

Making the most of your Therap account. Reviewing the keys to auditing your account and planning for ongoing use of the system.

Therap Presenters

Michelle Young

Assistant Director of Support, Therap Services

Started in the field: 2003Joined the Therap Team: 2024Favorite Thing about Working for Therap: I get to combine my "Data geek" talents with my love of helping the individuals in the IDD field.Favorite report: GER Management SummaryFavorite Module: BI Dashboard

Robin Forbes

Senior Support Specialist II, Therap Services

Started in the Field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →

Thursday February 6, 2025 1:15pm - 2:00pm CST
Edgewood

Provider Admin / Access / Intake

Module Provider Administration, Report Library
Account Type Provider
Session Type Classic

1:15pm CST

Creating a Survey Dashboard Using ISP Data in Excel

Thursday February 6, 2025 1:15pm - 2:00pm CST

Hermitage C

Take your data a step further and develop your own Survey Dashboard using Therap's Excel based ISP Data reports.

Therap Presenters

Benjamin Martin

Senior Support Specialist II, Therap Services

Started in the Field: 2006Joined the Therap Team: 2021Favorite Thing about Working for Therap: Meeting providers from all over the country providing a range of services to a vast range of individuals. Most Common Challenge you Help Customers Overcome: Navigating the internal challenges... Read More →

Michael Tolman

Senior Support Specialist II, Therap Services

Started in the field: 1995Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping providers set up systems that will bolster and improve documentation and reviews that intend to improve the lives of Individuals supported.Most Common Challenge you Help Customers... Read More →

Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C

Quality Assurance & Reporting

Module ISP Data, Report Library
Account Type Provider, Oversight
Session Type Classic

3:15pm CST

Quality Assurance in EVV

Thursday February 6, 2025 3:15pm - 4:00pm CST

Hermitage B

Are you in compliance? Reviewing what’s been scheduled, checked in/out of, converted to billing data or sent to the aggregator, Visit Completion, ISP Data, Overlap, Aggregator Status

Therap Presenters

Stephanie Norton

Assistant Director of Support, Therap Services

Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →

Nick Anderson

Senior Support Specialist II, Therap Services

Started in the field: 2010Joined the Therap Team: 2020Favorite Thing about Working for Therap: I really enjoy all the people I work with at Therap; co-workers, leadership, and customers.Most Common Challenge you Help Customers Overcome: Troubleshooting Scheduling/EVV and Billing... Read More →

Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage B

Scheduling / EVV

Module Scheduling/EVV, Report Library
Account Type Provider
Session Type Classic

4:15pm CST

GER Quality Assurance

Thursday February 6, 2025 4:15pm - 5:00pm CST

Hermitage A

Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence

Therap Presenters

Gavin Darby

Senior Support Specialist, Therap Services

Started in the field: 2009Joined the Therap Team: 2023Favorite Thing about Working for Therap: I enjoy being able to learn about different types of services across different states, and working with a variety of service providers to help them find unique solutions to enhance their... Read More →

Gerrit Hunt

Business Analyst, Therap Services

Started in the field: 2017Joined the Therap Team: 2022Favorite Thing about Working for Therap: Working with state customers to enhance the quality of services delivered through the use of our system. Plus the flexibility and travel! Most Common Challenge you Help Customers Overcome: Analyzing... Read More →

Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage A

Quality Assurance & Reporting

Module General Event Reports (GER), Report Library, Business Intelligence (BI), GER Resolution
Account Type Provider
Session Type Classic

2025 Therap National Conference

From $150.00