Loading…
The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.
or to register for this event.
Company: Provider Administration clear filter
arrow_back View All Dates
Thursday, February 6
 

10:15am CST

Individual Intake
Thursday February 6, 2025 10:15am - 10:35am CST
Cheekwood
Reviewing the Individual Demographic Form, Program Enrollment, Caseloads, Case Status, and Individual Status History
Therap Presenters
avatar for Deborah Brito

Deborah Brito

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2010Favorite Thing about Working for Therap: I love watching how collecting data in a easy to analyze platform transforms clients lives.Favorite Therap tip or trick: Good data in = Good data outFavorite Module: The Echat Electronic... Read More →
Thursday February 6, 2025 10:15am - 10:35am CST
Cheekwood
  Provider Admin / Access / Intake

10:15am CST

Planning for Implementation
Thursday February 6, 2025 10:15am - 10:35am CST
Belmont
Make a plan for implementing Therap. From selecting the right Provider Admins, staff training, and building your Therap account.
Moderators
avatar for Anna Bromberg

Anna Bromberg

Project Manager, Therap Services
Started in the Field: 2016Joined the Therap Team: 2021Favorite Thing about Working for Therap: I like working on a team of Therap and state staff on project implementation!Most Common Challenge you Help Customers Overcome: I help connect customers to the Therap staff who have the... Read More →
Therap Presenters
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Thursday February 6, 2025 10:15am - 10:35am CST
Belmont
  Provider Admin / Access / Intake

10:15am CST

Creating a Parent Portal
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock C
Interested in creating Therap User accounts for Parents or Guardians? Join us to review Individual Caseloads, Super Roles, and considerations when creating these types of user accounts.
Therap Presenters
avatar for Amy Kahler

Amy Kahler

Senior Support Specialist, Therap Services
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services
Started in the field: 2014Joined the Therap Team: 2023Accreditations: Master in Business Administrationhttps://www.linkedin.com/in/nichole-washburn-winne-mba-b64a30198Favorite Thing about Working for Therap: Therap has afforded me a new and exciting way to continue working with Human Service providers in a way that helps provide them solutions to their day-to-day challenges. Most Common Challenge you Help Customers Overcome: Helping providers recreate their internal ag... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock C
  Provider Admin / Access / Intake

10:15am CST

Day in the Life: Provider Administrator
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock B
What can a typical day look like for a Provider Admin? Intake a new Individual from start to finish, communicate with staff, update a User's privileges, reset passwords, and investigate using Activity Tracking.
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Year started in the field: 1992Year started at Therap:  2024Favorite Thing about Working for Therap: Therap is a person-centered organization committed to empowering both employees and the community through dedication, talent, and innovative thinking.Most Common Challenge you Help... Read More →
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services
Thursday February 6, 2025 10:15am - 11:00am CST
McGavock B
  Provider Admin / Access / Intake

10:15am CST

Tennessee Specific: Provider Admin 101
Thursday February 6, 2025 10:15am - 11:00am CST
Belle Meade
Curated specifically for Tennessee users, review what it means to be a Provider Admin and the responsibilities that come along with the role.
Therap Presenters
avatar for Laura Winn

Laura Winn

Support Specialist II, State, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Favorite Thing about Working for Therap: I enjoy helping providers find solutions to everyday business problems. Favorite Therap tip or trick: Activity Tracking should be taught to every system Administrator in order to fast... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Belle Meade
  State Specific

10:40am CST

Moving an Individual between Programs
Thursday February 6, 2025 10:40am - 11:00am CST
Cheekwood
What does it look like when an individual moves from one Program to another? Copy ISP Programs, Medication History forms and Service Authorizations.
Therap Presenters
avatar for Deborah Brito

Deborah Brito

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2010Favorite Thing about Working for Therap: I love watching how collecting data in a easy to analyze platform transforms clients lives.Favorite Therap tip or trick: Good data in = Good data outFavorite Module: The Echat Electronic... Read More →
Thursday February 6, 2025 10:40am - 11:00am CST
Cheekwood
  Provider Admin / Access / Intake

10:40am CST

Offline Contingency Planning
Thursday February 6, 2025 10:40am - 11:00am CST
Belmont
Contingency planning when the internet is out; a review of Therap's available resources
Moderators
avatar for Anna Bromberg

Anna Bromberg

Project Manager, Therap Services
Started in the Field: 2016Joined the Therap Team: 2021Favorite Thing about Working for Therap: I like working on a team of Therap and state staff on project implementation!Most Common Challenge you Help Customers Overcome: I help connect customers to the Therap staff who have the... Read More →
Therap Presenters
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Thursday February 6, 2025 10:40am - 11:00am CST
Belmont
  Provider Admin / Access / Intake

11:15am CST

Discharging an Individual
Thursday February 6, 2025 11:15am - 11:35am CST
Cheekwood
A walkthrough of the discharge process and highlighting policy considerations along the way
Therap Presenters
avatar for Laura Winn

Laura Winn

Support Specialist II, State, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Favorite Thing about Working for Therap: I enjoy helping providers find solutions to everyday business problems. Favorite Therap tip or trick: Activity Tracking should be taught to every system Administrator in order to fast... Read More →
Thursday February 6, 2025 11:15am - 11:35am CST
Cheekwood
  Provider Admin / Access / Intake

11:40am CST

Table Topic: Managing Individuals
Thursday February 6, 2025 11:40am - 12:00pm CST
Cheekwood
Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on these dedicated topics:

  • Individual Intake
  • Transferring Programs
  • Caseloads
  • Quality Assurance
Therap Presenters
avatar for Laura Winn

Laura Winn

Support Specialist II, State, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Favorite Thing about Working for Therap: I enjoy helping providers find solutions to everyday business problems. Favorite Therap tip or trick: Activity Tracking should be taught to every system Administrator in order to fast... Read More →
Thursday February 6, 2025 11:40am - 12:00pm CST
Cheekwood
  Provider Admin / Access / Intake

12:15pm CST

Developing Provider Admin Procedures
Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage A
Review key functions provider admins complete in Therap and tools for process documentation. You will leave this session with draft checklists for key agency processes including new individual intake, moving an individual to a different program, discharging an individual, adding a new user, handling job changes for existing users, deactivating a user, and closing down a program.

This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop.
Therap Presenters
avatar for Silvana Espinal

Silvana Espinal

Senior Support Specialist, Therap Services
Started in the field: 2016Joined the Therap Team: 2021Favorite Thing about Working for Therap: Collaborating with and learning from other service providers and colleagues at Therap to gain a deeper understanding of the various services offered.Most Common Challenge you Help Customers... Read More →
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the Field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
Hermitage A
  Provider Admin / Access / Intake

12:15pm CST

Sites & Programs: The Cornerstone of Therap
Thursday February 6, 2025 12:15pm - 1:00pm CST
Oaklands
Therap Presenters
avatar for Heather Thornton

Heather Thornton

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Therap Services
Started in the Field: 2006Joined the Therap Team: 2021Favorite Thing about Working for Therap: Meeting providers from all over the country providing a range of services to a vast range of individuals. Most Common Challenge you Help Customers Overcome: Navigating the internal challenges... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
Oaklands
  Provider Admin / Access / Intake

1:15pm CST

IDF, PDF, and IHP Configurations
Thursday February 6, 2025 1:15pm - 1:35pm CST
Belmont
Creating PDFs of Individual Information and configuring the items on the Individual Home Page to suit your agency’s needs.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Project Manager, Therap Services
Started in the Field: 1991Joined the Therap Team: 2021Favorite Thing about Working for Therap: I love the commitment that our team brings to the table when coming up with great quality solutions for our customers.Favorite Therap Tip/Trick: The comprehensive and flexible solutions... Read More →
Therap Presenters
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services
Thursday February 6, 2025 1:15pm - 1:35pm CST
Belmont
  Provider Admin / Access / Intake

1:15pm CST

Preparing for the General Event Report (GER)
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage A
Setting the Notification and Provider Preferences, considerations for Witness forms, medications for med error reporting, selecting the Restraint List and diving into Super Roles.
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage A
  Documentation

1:15pm CST

Ongoing Success After Implementation
Thursday February 6, 2025 1:15pm - 2:00pm CST
Edgewood
Making the most of your Therap account. Reviewing the keys to auditing your account and planning for ongoing use of the system.
Therap Presenters
avatar for Michelle Young

Michelle Young

Assistant Director of Support, Therap Services
Started in the field: 2003Joined the Therap Team: 2024Favorite Thing about Working for Therap: I get to combine my "Data geek" talents with my love of helping the individuals in the IDD field.Favorite report: GER Management SummaryFavorite Module: BI Dashboard
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the Field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
Edgewood
  Provider Admin / Access / Intake

1:15pm CST

Project Management 101
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage B
Therap Implementation requires management of all of the moving parts; learn some basics to assist with your journey
Therap Presenters
avatar for Catherine Hauser

Catherine Hauser

Assistant Director of Support, Therap Services
Started in the Field: 2005Joined the Therap Team: 2017Favorite Thing about Working for Therap: Working with my Multi-State Team members.Most Common Challenge you Help Customers Overcome: Change is difficult, but trust the process. It's worth it!Favorite Therap Tip/Trick: Single Sign... Read More →
avatar for Tracy Linko

Tracy Linko

Project Manager, Therap Services
Started in the field: 2014Joined the Therap Team: 2016Favorite Thing about Working for Therap: Therap fosters a collaborative, supportive team culture, empowering me to contribute my best work. Our customer-centric approach drives innovation and ensures we deliver exceptional solutions.Favorite... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage B
  Provider Admin / Access / Intake

2:15pm CST

Staff Communication Tools
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage C
Communication is important! Take a look at commonly used tools for staff communication
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
avatar for Bonnie Sorrells

Bonnie Sorrells

Senior Support Specialist, State, Therap Services
Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage C
  Documentation

4:15pm CST

Communication Tools: Sign-Up Agreements, Splash Messages, and SComms
Thursday February 6, 2025 4:15pm - 4:35pm CST
Belmont
Compare the differences between Signup Agreements, Splash Messages and SComm as well as best practices and use cases for each.
Moderators
avatar for Jennifer Wilhoit

Jennifer Wilhoit

Project Manager, State, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Favorite Thing about Working for Therap: Amazing colleagues that help and support each other and our customers.Most Common Challenge you Help Customers Overcome: Managing project timelines and deliverables.Favorite Therap tip... Read More →
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist II, Therap Services
Started in the field: 2009Joined the Therap Team: 2017Favorite report: GER Detailed Management Summary Report Favorite Module: GERMost Helpful Resource: Password Reset Request Form
Thursday February 6, 2025 4:15pm - 4:35pm CST
Belmont
  Provider Admin / Access / Intake

4:40pm CST

Setting Up Notifications
Thursday February 6, 2025 4:40pm - 5:00pm CST
Belmont
Configuring Notification Information and Profiles, Creating and Applying Default Profiles
Moderators
avatar for Jennifer Wilhoit

Jennifer Wilhoit

Project Manager, State, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Favorite Thing about Working for Therap: Amazing colleagues that help and support each other and our customers.Most Common Challenge you Help Customers Overcome: Managing project timelines and deliverables.Favorite Therap tip... Read More →
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist II, Therap Services
Started in the field: 2009Joined the Therap Team: 2017Favorite report: GER Detailed Management Summary Report Favorite Module: GERMost Helpful Resource: Password Reset Request Form
Thursday February 6, 2025 4:40pm - 5:00pm CST
Belmont
  Provider Admin / Access / Intake
 
From $150.00
2025 Therap National Conference
From $150.00
Share Modal

Share this link via

Or copy link

Filter sessions
Apply filters to sessions.
Filtered by Date - 
Clear filter
Monday, February 3
Tuesday, February 4
Wednesday, February 5
Thursday, February 6
Belle Meade
Belmont
Cheekwood
Cumberland
Edgewood
Evergreen
General Hood
General Thomas
Hermitage A
Hermitage B
Hermitage Ballroom
Hermitage C
Hermitage D
Hermitage E
Hermitage F
Kingsley
Marriott 1
Marriott 2
Marriott 3 & 4
Marriott Lobby
McGavock A
McGavock B
McGavock C
Oaklands
Room 1077a
Room 1077b
Room 1081a
Room 1081b
Two Rivers
  • Artificial Intelligence (AI)
  • Billing
  • Documentation
  • General
  • Health & Medical
  • Person-Centered Planning & Assessments
  • Provider Admin / Access / Intake
  • Quality Assurance & Reporting
  • Scheduling / EVV
  • Staff Training
  • State Specific
  • Therap Connect
  • Module
  • Assessment & Screening
  • Attendance
  • Behavior
  • Billing
  • Business Intelligence (BI)
  • Calendar
  • Case Note
  • Charting the LifeCourse
  • Comprehensive Health Assessment (eCHAT)
  • Consent and Authorization
  • Data Driven Outcome (DDO)
  • Eligibility
  • Employment History
  • External Data Feed
  • General Event Reports (GER)
  • GER Resolution
  • Health Screening
  • Health Tracking
  • Individual Agenda; Plan; PFW
  • Individual Care Plan
  • Individual Demographics
  • Individual History
  • Individual Home Page
  • Individual Medical Information
  • IPOP Assessment
  • ISP Data
  • ISP Program
  • Letter
  • Level of Care
  • Medication Administration Record (MAR)
  • Medication History
  • Mobile App
  • Order
  • Personal Finance
  • Priority List
  • Provider Administration
  • Questionnaire
  • Referral
  • Report Library
  • Scheduling/EVV
  • Secure Communications (SComm)
  • Secure Document Signing (SDS)
  • Secure Video Documentation
  • T-Logs
  • Therap Connect
  • Time Tracking
  • Training Management System (TMS)
  • Waiver Enrollment
  • Account Type
  • Case Management
  • Oversight
  • Provider
  • User Participation
  • Required
  • Session Type
  • 1:1
  • Bootcamp
  • Classic
  • Fast Track
  • Sponsored Session
  • Table Topic
  • User Panel / Presentation
  • Popular