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Thursday, February 6
 

10:15am CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 10:15am - 10:40am CST
Lobby 4
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Nancy Martin

Nancy Martin

Support Specialist, Therap Services, LLC
Thursday February 6, 2025 10:15am - 10:40am CST
Lobby 4
  Documentation

10:15am CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 10:15am - 10:40am CST
Lobby 2
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
Thursday February 6, 2025 10:15am - 10:40am CST
Lobby 2
  Documentation

10:15am CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 10:15am - 10:40am CST
Lobby 1
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Moderators
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services, LLC
Started in the field: 2001 Joined the Therap Team: 2011 Part of the Following Teams: Sales What are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years. Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program  Accreditations: Charting the LifeCourse Ambassador  Most Memorable Therap Trip: Sequoia National... Read More →
Thursday February 6, 2025 10:15am - 10:40am CST
Lobby 1
  Documentation

11:15am CST

Day in the Life: Manager / Supervisor
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B
See what a typical day for a manager could look like in Therap. Review documentation such as; GERs, ISP Data, T-Logs, MAR, Health Tracking and audit the quality of documentation
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2019 Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Gulf Shores, AL Favorite Therap Tip/Trick: Creating/Switching between multiple User Profiles Favorite Report: Users without a Super Role or Caseload... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist, Therap Services, LLC
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B
  Quality Assurance & Reporting

12:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 12:15pm - 12:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Moderators
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services, LLC
Started in the field: 1994Joined the Therap Team: 2012Part of the Following Teams:SalesMulti-State/LAMP
Therap Presenters
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2022  Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some... Read More →
Thursday February 6, 2025 12:15pm - 12:40pm CST
Lobby 1
  Documentation

12:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 12:15pm - 12:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services, LLC
Started in the field: 2009 Joined the Therap Team: 2023 Part of the Following Teams: Regular Provider Small Provider Favorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different ways Favorite Report: ISP Data Report Favorite Modul... Read More →
Thursday February 6, 2025 12:15pm - 12:40pm CST
Lobby 2
  Documentation

12:15pm CST

Comparing Billable Methods of Data Collection
Thursday February 6, 2025 12:15pm - 1:00pm CST
Two Rivers
Explore the advantages and differences in each Method of Data Collection.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
Two Rivers
  Billing

12:15pm CST

A Comparison of Case Notes, ISP Data, and Time Tracking
Thursday February 6, 2025 12:15pm - 1:00pm CST
Edgewood
Review the workflow, advantages and use cases of each module.
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trick: Searches are Reports Favorite Module: ISP Programs... Read More →
avatar for Margaret Gordon

Margaret Gordon

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:
Thursday February 6, 2025 12:15pm - 1:00pm CST
Edgewood
  Documentation

1:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 1:15pm - 1:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program  Accreditations: Charting the LifeCourse Ambassador  Most Memorable Therap Trip: Sequoia National... Read More →
Thursday February 6, 2025 1:15pm - 1:40pm CST
Lobby 2
  Documentation

1:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 1:15pm - 1:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services, LLC
Started in the field: 1994Joined the Therap Team: 2012Part of the Following Teams:SalesMulti-State/LAMP
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Provider Team, Therap Services, LLC
Started in the field: 2004 Joined the Therap Team: 2016 Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PA Favorite Therap Tip/Trick: Customize your To... Read More →
Thursday February 6, 2025 1:15pm - 1:40pm CST
Lobby 1
  Documentation

1:15pm CST

Creating a Survey Dashboard Using ISP Data in Excel
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C
Take your data a step further and develop your own Survey Dashboard using Therap's Excel based ISP Data reports.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist, Therap Services, LLC
Started in the field: 2006 Joined the Therap Team: 2021 Part of the Following Teams: Connect Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Favorite Therap Tip/Trick: Searches = Reports! Favorite Report: GER Management Summary Favorite Module: GER Resolut... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist, Therap Services, LLC
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C
  Quality Assurance & Reporting

2:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 2:15pm - 2:40pm CST
Lobby 2
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Thursday February 6, 2025 2:15pm - 2:40pm CST
Lobby 2
  Documentation

2:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 2:15pm - 2:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services, LLC
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 1999 Joined the Therap Team: 2012 Part of the Following Teams: State Most Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014. Visiting Mount Rushmore on Presidents... Read More →
Thursday February 6, 2025 2:15pm - 2:40pm CST
Lobby 1
  Documentation

2:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 2:15pm - 2:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program  Accreditations: Charting the LifeCourse Ambassador  Most Memorable Therap Trip: Sequoia National... Read More →
Thursday February 6, 2025 2:15pm - 2:40pm CST
Lobby 4
  Documentation

2:15pm CST

Quality Assurance for ISP Data
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock B
Digging into your ISP Data entries by Search and Export, in-module Reports and Dashboards, and Report Library.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2018 Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer Success Accreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the... Read More →
avatar for Ashley Moriarty

Ashley Moriarty

Senior Support Specialist, Therap Services, LLC
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock B
  Quality Assurance & Reporting

3:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 3:15pm - 3:40pm CST
Lobby 4
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Therap Presenters
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Provider Team, Therap Services, LLC
Started in the field: 2004 Joined the Therap Team: 2016 Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PA Favorite Therap Tip/Trick: Customize your To... Read More →
Thursday February 6, 2025 3:15pm - 3:40pm CST
Lobby 4
  Documentation

3:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 3:15pm - 3:40pm CST
Lobby 1
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services, LLC
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist, Therap Services, LLC
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick... Read More →
Thursday February 6, 2025 3:15pm - 3:40pm CST
Lobby 1
  Documentation

3:40pm CST

Data Dashboards
Thursday February 6, 2025 3:40pm - 4:00pm CST
Cheekwood
Review large amounts of data in one place using the variety of available Data Dashboards: General Event Reports (GER), Case Note, Referral, Individual Demographics, Attendance, ISP Data
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trick: Searches are Reports Favorite Module: ISP Programs... Read More →
Thursday February 6, 2025 3:40pm - 4:00pm CST
Cheekwood
  Quality Assurance & Reporting
 
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2025 Therap National Conference
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