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Thursday, February 6
 

10:15am CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1081a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1081a
  Documentation, 1:1

10:15am CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1077b
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the LifeCourse... Read More →
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1077b
  Documentation, 1:1

10:15am CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011Part of the Following Teams: SalesWhat are you most excited for at Nationals this year: Reconnecting with friends I have not seen in years.Most Memorable Therap Trip: Denver. Have been to 47 US States (majority through my Therap... Read More →
Therap Presenters
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist II, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Sequoia National Forest and being... Read More →
Thursday February 6, 2025 10:15am - 10:40am CST
Room 1077a
  Documentation, 1:1

11:15am CST

Day in the Life: Manager / Supervisor FULL
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B
See what a typical day for a manager could look like in Therap. Review documentation such as; GERs, ISP Data, T-Logs, MAR, Health Tracking and audit the quality of documentation
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services
Started in the field: 2007Joined the Therap Team: 2019Part of the Following Teams: Digital TransformationMost Memorable Therap Trip: Gulf Shores, ALFavorite Therap Tip/Trick: Creating/Switching between multiple User ProfilesFavorite Report: Users without a Super Role or Caseload... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist II, Therap Services
Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B
  Quality Assurance & Reporting

12:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 12:15pm - 12:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services
Started in the field: 1994Joined the Therap Team: 2012Part of the Following Teams: Sales Multi-State/LAMP
Therap Presenters
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services
Started in the field: 2007 Joined the Therap Team: 2022 Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some great... Read More →
Thursday February 6, 2025 12:15pm - 12:40pm CST
Room 1077a
  Documentation, 1:1

12:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 12:15pm - 12:40pm CST
Room 1077b
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: Regular Provider Small ProviderFavorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different waysFavorite Report: ISP Data ReportFavorite Module: ISP... Read More →
Thursday February 6, 2025 12:15pm - 12:40pm CST
Room 1077b
  Documentation, 1:1

12:15pm CST

Comparing Billable Methods of Data Collection FULL
Thursday February 6, 2025 12:15pm - 1:00pm CST
Two Rivers
Explore the advantages and differences in each Method of Data Collection.
Therap Presenters
avatar for Sheketta Davis

Sheketta Davis

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2020Part of the Following Teams: BillingFavorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap.Favorite Report: Report Library: Service Authorizat... Read More →
avatar for Kelley Galloway

Kelley Galloway

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2021Part of the Following Teams: BillingAccreditations: Bachelor's Degree in AccountingMost Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments all... Read More →
Thursday February 6, 2025 12:15pm - 1:00pm CST
Two Rivers
  Billing

12:15pm CST

A Comparison of Case Notes, ISP Data, and Time Tracking
Thursday February 6, 2025 12:15pm - 1:00pm CST
McGavock C
Review the workflow, advantages and use cases of each module.
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
avatar for Margaret Gordon

Margaret Gordon

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:
Thursday February 6, 2025 12:15pm - 1:00pm CST
McGavock C
  Documentation

1:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 1:15pm - 1:40pm CST
Room 1077b
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Thursday February 6, 2025 1:15pm - 1:40pm CST
Room 1077b
  Documentation, 1:1

1:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 1:15pm - 1:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Michelle Saunders

Michelle Saunders

Associate Director of Business Development, Therap Services
Started in the field: 1994Joined the Therap Team: 2012Part of the Following Teams: Sales Multi-State/LAMP
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Therap Services
Started in the field: 2004Joined the Therap Team: 2016Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PAFavorite Therap Tip/Trick: Customize your To Do Tab... Read More →
Thursday February 6, 2025 1:15pm - 1:40pm CST
Room 1077a
  Documentation, 1:1

1:15pm CST

Creating a Survey Dashboard Using ISP Data in Excel FULL
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C
Take your data a step further and develop your own Survey Dashboard using Therap's Excel based ISP Data reports.
Therap Presenters
avatar for Benjamin Martin

Benjamin Martin

Senior Support Specialist II, Therap Services
Started in the field: 2006Joined the Therap Team: 2021Part of the Following Teams: Connect Multi-State/LAMPAccreditations: Charting the LifeCourse AmbassadorFavorite Therap Tip/Trick: Searches = Reports!Favorite Report: GER Management SummaryFavorite Module: GER Resolutions or Pr... Read More →
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage C
  Quality Assurance & Reporting

2:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1077b
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Digital Transformation, Therap Services
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1077b
  Documentation, 1:1

2:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State, Therap Services
Started in the field: 1999Joined the Therap Team: 2012Part of the Following Teams: StateMost Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014.Visiting Mount Rushmore on Presidents... Read More →
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1077a
  Documentation, 1:1

2:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1081a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Thursday February 6, 2025 2:15pm - 2:40pm CST
Room 1081a
  Documentation, 1:1

2:15pm CST

Quality Assurance for ISP Data FULL
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock B
Digging into your ISP Data entries by Search and Export, in-module Reports and Dashboards, and Report Library.
Therap Presenters
avatar for Amy Kahler

Amy Kahler

Senior Support Specialist, Therap Services
avatar for Robin Forbes

Robin Forbes

Senior Support Specialist II, Therap Services
Started in the field: 1990Joined the Therap Team: 2018Part of the following teams: Regular Provider Scheduling/EVV Ongoing Customer SuccessAccreditations: BA Psychology, BA Sociology, BA Criminal Justice. Masters in Health Care Administration, Masters in Business, Charting the LifeCourse... Read More →
Thursday February 6, 2025 2:15pm - 3:00pm CST
McGavock B
  Quality Assurance & Reporting

3:15pm CST

One-on-One for ISP Programs / Data / Reports
Thursday February 6, 2025 3:15pm - 3:40pm CST
Room 1081a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Therap Presenters
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Therap Services
Started in the field: 2004Joined the Therap Team: 2016Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PAFavorite Therap Tip/Trick: Customize your To Do Tab... Read More →
Thursday February 6, 2025 3:15pm - 3:40pm CST
Room 1081a
  Documentation, 1:1

3:15pm CST

One-on-One for ISP Programs / Data / Reports FULL
Thursday February 6, 2025 3:15pm - 3:40pm CST
Room 1077a
Signups open on January 15, 2025. 1:1 session to review ISP Programs, ISP Data and Reports.

In order to accommodate as many agencies as possible, we ask that each agency limit their registration to one meeting slot. Max of 4 agency staff are welcome to attend per meeting.
Moderators
avatar for Maureen O'Connell

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services
Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.
Therap Presenters
avatar for Michael Tolman

Michael Tolman

Senior Support Specialist II, Therap Services
Started in the field: 1995Joined the Therap Team: 2021Part of the following teams: Data Aggregation and Analytics Multi-State/LAMP Interoperability What are you most excited for at Nationals this year? Meeting both customers and coworkers in real life.Favorite Therap Tip/Trick: Teach... Read More →
Thursday February 6, 2025 3:15pm - 3:40pm CST
Room 1077a
  Documentation, 1:1

3:40pm CST

Data Dashboards FULL
Thursday February 6, 2025 3:40pm - 4:00pm CST
Cheekwood
Review large amounts of data in one place using the variety of available Data Dashboards: General Event Reports (GER), Case Note, Referral, Individual Demographics, Attendance, ISP Data
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist II, Therap Services
Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →
Thursday February 6, 2025 3:40pm - 4:00pm CST
Cheekwood
  Quality Assurance & Reporting
 
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