2025 Therap National Conference: Full Schedule

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

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11:15am CST

Day in the Life: Manager / Supervisor

Thursday February 6, 2025 11:15am - 12:00pm CST

McGavock B

See what a typical day for a manager could look like in Therap. Review documentation such as; GERs, ISP Data, T-Logs, MAR, Health Tracking and audit the quality of documentation

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Started in the field: 2008Joined the Therap Team: 2019Favorite Thing about Working for Therap: I love being surrounded by so many talented people.Most Common Challenge you Help Customers Overcome: Helping new Users quickly learn how to use the systemFavorite Therap tip or trick... Read More →

Nancy Martin

Support Specialist II, Therap Services

Year started in the Field: 2004Year started at Therap: 2023Favorite Thing about Working for Therap: I most enjoy helping providers find ways to utilize the system so they are able to focus more time and services to the individuals they serve.Most Common Challenge you Help Customers... Read More →

Thursday February 6, 2025 11:15am - 12:00pm CST
McGavock B

Quality Assurance & Reporting

Module General Event Reports (GER), ISP Data, T-Logs, Medication Administration Record (MAR), Health Tracking
Account Type Provider
Session Type Classic

12:15pm CST

Using SComm, T-Log’s, and GER’s in Therap for Maintenance Tracking in Community Programs

Thursday February 6, 2025 12:15pm - 12:40pm CST

Edgewood

This presentation is to discuss our agencies usage of Scomm, T-Log and GER's to notify, track and follow up on maintenance items due. The process of a maintenance item from start to finish.

Moderators

Julie Bowden

Business Development Territory Manager, Therap Services

Started in the field: 1994Joined the Therap Team: 2018Accreditations: BS, MBAhttps://www.linkedin.com/in/julie-bowden-0b466018a/ Favorite Thing about Working for Therap: I love working in a consultative roll to assist providers. Most Common Challenge you Help Customers Overcome: Ensuring that having an EHR is not as complicated or challenging as they may think. Favorite Module: Case Notes, DDO and B... Read More →

User Presenters

Majhadi Marrow

Director of Leadership & Development, Heart to Heart

Hi I'm Majhadi from Wildwood, New Jersey. I've worked with Heart to Heart Home care for 7 years but I've been in the field, supporting individuals for almost 11 years. When I started out, I was a Patient Care Tech in an hospital or what's now streamlined as a DSP. Supporting individuals... Read More →

Thursday February 6, 2025 12:15pm - 12:40pm CST
Edgewood

Documentation

Module T-Logs, Secure Communications (SComm), General Event Reports (GER)
Account Type Provider
Session Type User Panel / Presentation

1:15pm CST

Preparing for the General Event Report (GER)

Thursday February 6, 2025 1:15pm - 2:00pm CST

Hermitage A

Setting the Notification and Provider Preferences, considerations for Witness forms, medications for med error reporting, selecting the Restraint List and diving into Super Roles.

Therap Presenters

Nicholas Alexander

Support Specialist II, Therap Services

Started in the field: 2016Joined the Therap Team: 2022Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trick: Searches are ReportsFavorite Module: ISP Programs... Read More →

Bonnie Sorrells

Senior Support Specialist, State, Therap Services

Started in the field: 2003Joined the Therap Team: 2018Favorite Thing about Working for Therap: My favorite thing about working for Therap is getting to work with my Therap colleagues and working together to make the 'Therap Experience' the best it can be for our customers.Most Common... Read More →

Thursday February 6, 2025 1:15pm - 2:00pm CST
Hermitage A

Documentation

Module General Event Reports (GER), Provider Administration, Medication History
Account Type Provider
Session Type Classic

1:15pm CST

Day in the Life: Medical Supervisor

Thursday February 6, 2025 1:15pm - 2:00pm CST

McGavock B

Reviewing GERs and Health Tracking documentation, ensuring compliance with medication passes, drug counts, and configuring and reporting on the MAR.

Therap Presenters

Amy Kahler

Senior Support Specialist, Therap Services

Mike McNeely

Senior Support Specialist II, Therap Services

Thursday February 6, 2025 1:15pm - 2:00pm CST
McGavock B

Health & Medical

Module Individual Care Plan, Medication Administration Record (MAR), Health Tracking, General Event Reports (GER)
Account Type Provider
Session Type Classic

2:15pm CST

GER Basics- Entering the Event

Thursday February 6, 2025 2:15pm - 3:00pm CST

Hermitage A

Diving into the 6 Event Types that make up the General Event Report (GER)

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Jennifer Zorek

Senior Support Specialist, Therap Services

Started in the field: 2011Joined the Therap Team: 2023Favorite Thing about Working for Therap: My favorite thing about working at Therap is building meaningful relationships with new and existing providers in a variety of ways, both virtually and in person. I enjoy collaborating... Read More →

Thursday February 6, 2025 2:15pm - 3:00pm CST
Hermitage A

Documentation

Module General Event Reports (GER)
Account Type Provider
Session Type Classic

3:15pm CST

GER Management and GERR

Thursday February 6, 2025 3:15pm - 4:00pm CST

Hermitage A

General Event Report (GER) workflow after submission and using the GER Resolution to document incident investigations

Therap Presenters

Sarah Papenhausen

Senior Business Analyst, Therap Services

Nancy Martin

Support Specialist II, Therap Services

Thursday February 6, 2025 3:15pm - 4:00pm CST
Hermitage A

Documentation

Module GER Resolution, General Event Reports (GER)
Account Type Provider
Session Type Classic

3:40pm CST

Data Dashboards

Thursday February 6, 2025 3:40pm - 4:00pm CST

Cheekwood

Review large amounts of data in one place using the variety of available Data Dashboards: General Event Reports (GER), Case Note, Referral, Individual Demographics, Attendance, ISP Data

Therap Presenters

Nicholas Alexander

Support Specialist II, Therap Services

Thursday February 6, 2025 3:40pm - 4:00pm CST
Cheekwood

Quality Assurance & Reporting

Module General Event Reports (GER), GER Resolution, Case Note, Referral, Individual Demographics, Attendance, ISP Data
Account Type Case Management, Oversight, Provider
Session Type Fast Track

4:15pm CST

GER Quality Assurance

Thursday February 6, 2025 4:15pm - 5:00pm CST

Hermitage A

Reporting and analyzing General Event Report trends across the organization using Event Summaries, Report Library and Business Intelligence

Therap Presenters

Gavin Darby

Senior Support Specialist, Therap Services

Started in the field: 2009Joined the Therap Team: 2023Favorite Thing about Working for Therap: I enjoy being able to learn about different types of services across different states, and working with a variety of service providers to help them find unique solutions to enhance their... Read More →

Gerrit Hunt

Business Analyst, Therap Services

Started in the field: 2017Joined the Therap Team: 2022Favorite Thing about Working for Therap: Working with state customers to enhance the quality of services delivered through the use of our system. Plus the flexibility and travel! Most Common Challenge you Help Customers Overcome: Analyzing... Read More →

Thursday February 6, 2025 4:15pm - 5:00pm CST
Hermitage A

Quality Assurance & Reporting

Module General Event Reports (GER), Report Library, Business Intelligence (BI), GER Resolution
Account Type Provider
Session Type Classic

2025 Therap National Conference

From $150.00