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Thursday, February 6
 

10:15am CST

GERS: Quality Data Can Lead to Quality Improvement
Thursday February 6, 2025 10:15am - 10:40am CST
Edgewood
When an agency identifies the data required of them as well as data important to them, they can utilize the GER module of Therap to inform them of trending... IF the data is good. Quality data input from the direct staff, leads to quality information and the possibility for quality improvements. Initial and ongoing training and guidance to staff are key to maximizing use of the Therap GER module.
Moderators
avatar for Karen Niedermeier

Karen Niedermeier

Associate Director of Business Development, Therap Services
Started in the field: 1999Joined the Therap Team: 2015Part of the Following Teams: SalesMost Memorable Therap Trip: Cambridge, MD - the shore and bay area of Maryland are beautiful, and the customers are great too.Favorite Therap Tip/Trick: Activity Tracking will never do you wrong... Read More →
User Presenters
avatar for Peggy Maliski

Peggy Maliski

Director of Quality Assurance, Catholic Charities Disabilities Services
I have worked as a direct care staff, Supervisor of Community Programs, Director of Community Programs, and, for the past seven years, Director of Quality Assurance. I am passionate about the work we do, and about training and motivating the people we get to work alongside.
Thursday February 6, 2025 10:15am - 10:40am CST
Edgewood
  Documentation

10:15am CST

User Panel: Staff Training, Onboarding & Retention
Thursday February 6, 2025 10:15am - 11:00am CST
Kingsley
Staffing can change in an instant. Hear other others take this on within their organizations.
Moderators
avatar for Tarin Tripp

Tarin Tripp

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2022Part of the Following Teams: StateFavorite Therap Tip/Trick: Individual Home Page & All the resources on the Help and Support page Favorite Report: Due/Over Due Report for Meds and TMS Favorite Module: Does the Individual Home... Read More →
User Presenters
avatar for Alita Birn

Alita Birn

Quality Assurance Coordinator, Keshet
Alita Birn in the Quality Assurance Coordinator for the Adult Programs at Keshet, as well as a Certified Therap Trainer.When she is not reviewing files and creating google sheets, she enjoys baking, needlepointing and organizing.
avatar for Becca Hrdlicka

Becca Hrdlicka

Vice President of Operations, Innovative Services
When we implemented Therap a few years ago I was our organizational champion. I held the role of Regional Administrator overseeing a portion of operations.The most important part of our system setup was spending the time on change management. As an implementation team we worked with... Read More →
avatar for Chris Hackler

Chris Hackler

COO, Programs and Services, Therap Administrator, The Arc Caddo-Bossier
I am the COO and Therap Administrator for my agency, The Arc Caddo-Bossier. We went live with Phase 1 on July 1,2024. I did the training for 400+ employees over the course of 2 months for 4 modules. It was very successful. I then did the training again for Phase 2 and introduced 3... Read More →
Thursday February 6, 2025 10:15am - 11:00am CST
Kingsley
  Staff Training

11:15am CST

Beginners Roadmap to Billing
Thursday February 6, 2025 11:15am - 11:40am CST
Edgewood
Join us for an informative session designed to help you navigate the basics of billing with ease! In this beginner-friendly presentation, we’ll cover key concepts such as understanding service authorizations, attendance, reporting timelines and billing data. Whether you're new to billing or just looking for a refresher, this roadmap will provide you with the tools and knowledge to manage payments confidently.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
User Presenters
avatar for Dawn Bailey

Dawn Bailey

Quality Assurance Manager, Goodwill SWFL
Dawn Bailey serves as the Quality Assurance Manager for Goodwill Industries of SWFL, ensuring that programs and services maintain the highest standards of excellence. With a commitment to continuous improvement, Dawn plays a key role in upholding quality across the organization to... Read More →
avatar for Jessica Tursi

Jessica Tursi

Director of Disability Services & Navigation, Goodwill SWFL
Jessica Tursi is the Director of Disability Services and Navigation at Goodwill Industries of SWFL. With over 10 years at Goodwill, she began as an occupational skills trainer and became one of Pathways to Opportunity’s first instructors. Prior to her current role, Jessica worked... Read More →
Thursday February 6, 2025 11:15am - 11:40am CST
Edgewood
  Billing

11:15am CST

Supervision Using Therap for Managers in Agencies Supporting Individuals with IDD
Thursday February 6, 2025 11:15am - 11:40am CST
Kingsley
This presentation is designed for managers who are new to Therap, as well as experienced users looking to refine their supervisory practices.
Moderators
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services
User Presenters
avatar for Shawn Gibson

Shawn Gibson

Director, Adult Services, The Arc of Somerset County
I currently possess a Masters of Science in Sports Administration/Sports Management, and a post-grad certification in School Leadership. I desire to be recognized throughout the state of New Jersey as the role model for Person Centered programs and services for individuals with intellectual... Read More →
Thursday February 6, 2025 11:15am - 11:40am CST
Kingsley
  Quality Assurance & Reporting

11:15am CST

Therap in Tennessee: Implementation in Review
Thursday February 6, 2025 11:15am - 12:00pm CST
Belle Meade
Join TN DDA and Therap for a collaborative discussion on the successful implementation of Therap across Tennessee from both perspectives.
Therap Presenters
avatar for Anna Bromberg

Anna Bromberg

Project Manager, Therap Services
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
avatar for Jeff Covington

Jeff Covington

Director of Support, Therap Services
Started in the field: 1995Joined the Therap Team: 2014Part of the Following Teams: State Accreditations: Masters Degree in Public Health; CQL Certified Interviewer; Charting the LifeCourse Ambassador; NADSP Member What are you most excited for at Nationals this year? Seeing customers... Read More →
Thursday February 6, 2025 11:15am - 12:00pm CST
Belle Meade
  State Specific

12:15pm CST

Using SComm, T-Log’s, and GER’s in Therap for Maintenance Tracking in Community Programs
Thursday February 6, 2025 12:15pm - 12:40pm CST
Edgewood
This presentation is to discuss our agencies usage of Scomm, T-Log and GER's to notify, track and follow up on maintenance items due. The process of a maintenance item from start to finish.
Moderators
avatar for Julie Bowden

Julie Bowden

Business Development Territory Manager, Therap Services
Started in the field: Too long ago to share (30+)Joined the Therap Team: 2018Part of the Following Teams: Sales
User Presenters
avatar for Majhadi Marrow

Majhadi Marrow

Director of Leadership & Development, Heart to Heart
Hi I'm Majhadi from Wildwood, New Jersey. I've worked with Heart to Heart Home care for 7 years but I've been in the field, supporting individuals for almost 11 years. When I started out, I was a Patient Care Tech in an hospital or what's now streamlined as a DSP. Supporting individuals... Read More →
Thursday February 6, 2025 12:15pm - 12:40pm CST
Edgewood
  Documentation

12:15pm CST

Beginning Training for New Employees
Thursday February 6, 2025 12:15pm - 12:40pm CST
Kingsley
A comprehensive video and user guide for new employees who are just starting to use Therap.
Moderators
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →
User Presenters
avatar for Stephanie Berry

Stephanie Berry

Administrative Assistant, Branches Residential Services
Stephanie is an administrative assistant with Branches Residential Services in charge of maintaining Therap.
Thursday February 6, 2025 12:15pm - 12:40pm CST
Kingsley
  Staff Training
 
From $125.00
2025 Therap National Conference
From $125.00
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