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Wednesday, February 5
 

10:15am CST

Where Do I Put That: Health & Medical
Wednesday February 5, 2025 10:15am - 10:35am CST
Where is certain medical information kept? Learn about your options and the benefit for each module.
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 10:15am - 10:35am CST
Belmont
  Documentation

10:40am CST

Where Do I Put That: Attachments
Wednesday February 5, 2025 10:40am - 11:00am CST
Mapping out your document crosswalk and maximizing your file storage across the application
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 10:40am - 11:00am CST
Belmont
  Documentation

11:15am CST

Where Do I Put That: Daily Notes
Wednesday February 5, 2025 11:15am - 11:35am CST
Where should you put daily notes? Learn about your options and the benefit for each module.
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 11:15am - 11:35am CST
Belmont
  Documentation

11:40am CST

Table Topic: Where Do I Put That?
Wednesday February 5, 2025 11:40am - 12:00pm CST
Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on how your organization maximizes the storage capabilities across the application. 
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 11:40am - 12:00pm CST
Belmont
  Documentation

12:15pm CST

Self Password Reset, 2FA, Biometric Login
Wednesday February 5, 2025 12:15pm - 12:35pm CST
Security and Flexibility: adding a second layer of authentication to staff logins, freeing up your managers from password resets, and allowing staff to easily log into the mobile app.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Deputy Director of Support, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →
Therap Presenters
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services, LLC
Wednesday February 5, 2025 12:15pm - 12:35pm CST
Belmont

12:40pm CST

Access for All: Internal and External Users
Wednesday February 5, 2025 12:40pm - 1:00pm CST
Different Users need different access. Join us to review the differences between internal and external user setup along with key considerations.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Deputy Director of Support, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →
Therap Presenters
avatar for Nichole Washburn

Nichole Washburn

Business Development Territory Manager, Therap Services, LLC
Wednesday February 5, 2025 12:40pm - 1:00pm CST
Belmont

1:15pm CST

Setting Up Notifications
Wednesday February 5, 2025 1:15pm - 1:35pm CST
Configuring Notification Information and Profiles, Creating and Applying Default Profiles
Moderators
avatar for Gloria Caballero

Gloria Caballero

Deputy Director of Support, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →
Wednesday February 5, 2025 1:15pm - 1:35pm CST
Belmont

1:40pm CST

Communication Tools: Sign-Up Agreements, Splash Messages, and SComms
Wednesday February 5, 2025 1:40pm - 2:00pm CST
Compare the differences between Signup Agreements, Splash Messages and SComm as well as best practices and use cases for each.
Moderators
avatar for Gloria Caballero

Gloria Caballero

Deputy Director of Support, Therap Services, LLC
Started in the field: 1990 Joined the Therap Team: 2021 Part of the Following Teams: State Accreditations: Bachelor of Science in Computer Science PMP Certification (2008-2019). What are you most excited for at Nationals this year: This will be my first nationals and I am so excited... Read More →
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →
Wednesday February 5, 2025 1:40pm - 2:00pm CST
Belmont

2:15pm CST

QA is for DSPs!
Wednesday February 5, 2025 2:15pm - 2:35pm CST
Quality Assurance tools for DSPs to self or peer audit documentation; MAR, T-Logs, ISP Data, TMS & more!
Moderators
avatar for Jennifer Wilhoit

Jennifer Wilhoit

Assistant Director of State Project Management, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: StateMost Memorable Therap Trip: Albuquerque, NM Sandia Peak TramwayFavorite Therap Tip/Trick: QuestionnairesFavorite Report: Individual Plan Comprehensive ReportFavorite Module: eCHAT... Read More →
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Wednesday February 5, 2025 2:15pm - 2:35pm CST
Belmont

2:40pm CST

QA is for Managers!
Wednesday February 5, 2025 2:40pm - 3:00pm CST
Quality Assurance tools for managers; Individual Plan Expirations, ISP Data and EVV Module Dashboards, Saved Data Reports & more!
Moderators
avatar for Jennifer Wilhoit

Jennifer Wilhoit

Assistant Director of State Project Management, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: StateMost Memorable Therap Trip: Albuquerque, NM Sandia Peak TramwayFavorite Therap Tip/Trick: QuestionnairesFavorite Report: Individual Plan Comprehensive ReportFavorite Module: eCHAT... Read More →
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Wednesday February 5, 2025 2:40pm - 3:00pm CST
Belmont

3:15pm CST

QA is for Nursing!
Wednesday February 5, 2025 3:15pm - 3:35pm CST
Quality Assurance tools for nursing; Reviewing the HT Reviewers, Reporting on Saved Reports, MAR Reports, Care Plan Expirations & more!
Moderators
avatar for Jennifer Wilhoit

Jennifer Wilhoit

Assistant Director of State Project Management, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2023Part of the Following Teams: StateMost Memorable Therap Trip: Albuquerque, NM Sandia Peak TramwayFavorite Therap Tip/Trick: QuestionnairesFavorite Report: Individual Plan Comprehensive ReportFavorite Module: eCHAT... Read More →
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Wednesday February 5, 2025 3:15pm - 3:35pm CST
Belmont

3:40pm CST

Table Topic: Frontline QA
Wednesday February 5, 2025 3:40pm - 4:00pm CST
Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on how Frontline QA is incorporated into your organizations workflow.
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
Wednesday February 5, 2025 3:40pm - 4:00pm CST
Belmont

4:15pm CST

What is a Super Admin?
Wednesday February 5, 2025 4:15pm - 4:35pm CST
Learn what it means to be a Super Admin from a Therap perspective, and an agency perspective.
Moderators
avatar for Tracy Linko

Tracy Linko

Project Manager, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2016 Part of the Following Teams: State Most Memorable Therap Trip: Christmas at the Capital - Pierre, SD. State Capital has over 100 Christmas Trees decorated by Volunteers from communities, schools, churches, nonprofit organizations... Read More →
Therap Presenters
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 4:15pm - 4:35pm CST
Belmont

4:40pm CST

Picking your Provider Admin
Wednesday February 5, 2025 4:40pm - 5:00pm CST
What does the Provider Admin Do? Highlighting their core responsibilities and tips on how to choose the right person
Moderators
avatar for Tracy Linko

Tracy Linko

Project Manager, Therap Services, LLC
Started in the field: 2012 Joined the Therap Team: 2016 Part of the Following Teams: State Most Memorable Therap Trip: Christmas at the Capital - Pierre, SD. State Capital has over 100 Christmas Trees decorated by Volunteers from communities, schools, churches, nonprofit organizations... Read More →
Therap Presenters
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 4:40pm - 5:00pm CST
Belmont
 
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2025 Therap National Conference
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