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Wednesday, February 5
 

10:15am CST

Where Do I Put That: Health & Medical
Wednesday February 5, 2025 10:15am - 10:35am CST
Belmont
Where is certain medical information kept? Learn about your options and the benefit for each module.
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 10:15am - 10:35am CST
Belmont
  Documentation

10:15am CST

Self Advocates Use of Therap
Wednesday February 5, 2025 10:15am - 10:40am CST
General Thomas
Come meet part of Therap's Self Advocate Team and learn what modules they use and how having access to Therap has helped improve their lives
Therap Presenters
avatar for Gretchen Falk-Lanfear

Gretchen Falk-Lanfear

Assistant Director of Support, Therap Services, LLC
Started in the field: 1997Joined the Therap Team: 2016Part of the Following Teams: Self-Advocates Data Aggregation and Analytics Development/Q/A Multi-State/LAMP Product Team Quality Assurance Regular Provider Scheduling/EVVAccreditations Charting the Life Course AmbassadorFavorite... Read More →
avatar for Lori Schneider

Lori Schneider

Self Advocate, Therap Services, LLC
Wednesday February 5, 2025 10:15am - 10:40am CST
General Thomas
  Documentation

10:15am CST

A Comparison of Case Notes, ISP Data, and Time Tracking
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock A
Review the workflow, advantages and use cases of each module.
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trick: Searches are Reports Favorite Module: ISP Programs... Read More →
avatar for Nancy Martin

Nancy Martin

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock A
  Documentation

10:15am CST

Day in the Life: Employment Specialist
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock B
Intake an Individual and schedule upcoming meetings, apply ISP Program templates, document employment contacts and Individuals progress through Supported Employment
Therap Presenters
avatar for Caiti Woodburn

Caiti Woodburn

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2017Part of the Following Teams: Digital Transformation StateProduct TeamAccreditations: B.S. Child & Family Development, Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Fall 2019 I was on the Tour de South Dakota... Read More →
avatar for Margaret Gordon

Margaret Gordon

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2019Part of the Following Teams: Digital Transformation Quality AssuranceWhat are you most excited for at Nationals this year: I'm looking forward to seeing and connecting with customers.Most Memorable Therap Trip:
Wednesday February 5, 2025 10:15am - 11:00am CST
McGavock B
  Documentation

10:15am CST

Introduction to Secure Video Documentation
Wednesday February 5, 2025 10:15am - 11:00am CST
Kingsley
See how you can enhance documentation with videos in various modules
Therap Presenters
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services, LLC
Started in the field: 2001Joined the Therap Team: 2019Part of the Following Teams: Sales Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Best places I have discovered have been on my Canada trips. My favorite so far was visiting Whistler, BC; including... Read More →
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
Wednesday February 5, 2025 10:15am - 11:00am CST
Kingsley
  Documentation

10:40am CST

Where Do I Put That: Attachments
Wednesday February 5, 2025 10:40am - 11:00am CST
Belmont
Mapping out your document crosswalk and maximizing your file storage across the application
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 10:40am - 11:00am CST
Belmont
  Documentation

11:15am CST

Where Do I Put That: Daily Notes
Wednesday February 5, 2025 11:15am - 11:35am CST
Belmont
Where should you put daily notes? Learn about your options and the benefit for each module.
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 11:15am - 11:35am CST
Belmont
  Documentation

11:15am CST

Personal Finance
Wednesday February 5, 2025 11:15am - 12:00pm CST
Kingsley
Overview of the setup and record keeping of individuals' personal finance transactions, tracking receipts, reporting and reconciliation of accounts
Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services, LLC
Started in the field: 2009 Joined the Therap Team: 2023 Part of the Following Teams: Regular Provider Small Provider Favorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different ways Favorite Report: ISP Data Report Favorite Modul... Read More →
avatar for Kristina Brockman

Kristina Brockman

Support Specialist, Therap Services, LLC
Wednesday February 5, 2025 11:15am - 12:00pm CST
Kingsley
  Documentation

11:15am CST

Staff Communication Tools
Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage A
Communication is important! Take a look at commonly used tools for staff communication
Therap Presenters
avatar for Jennifer Zorek

Jennifer Zorek

Senior Support Specialist, Therap Services, LLC
Started in the field: 2011 Joined the Therap Team: 2023 Part of the following teams: Regular Provider Support Accreditations: B.A. Business Administration with concentration in Management & Leadership, University of Maine at Presque IslePursuing Master of Arts in Organizational Leadership... Read More →
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist, Therap Services, LLC
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday February 5, 2025 11:15am - 12:00pm CST
Hermitage A
  Documentation

11:40am CST

Table Topic: Where Do I Put That?
Wednesday February 5, 2025 11:40am - 12:00pm CST
Belmont
Join fellow attendees and share your experience and knowledge in free flowing user driven discussions on how your organization maximizes the storage capabilities across the application. 
Therap Presenters
avatar for Letisha Ulmer

Letisha Ulmer

Director of Support, Therap Services, LLC
Started in the field: 2008Joined the Therap Team: 2014Part of the Following Teams: Digital Transformation Quality AssuranceAccreditations: Project Management Professional (PMP)®What are you most excited for at Nationals this year: In-Person Nationals was a part of my life for a decade... Read More →
Wednesday February 5, 2025 11:40am - 12:00pm CST
Belmont
  Documentation

12:15pm CST

Case Notes from Start to Finish
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Edgewood
Setup and creation of Case Note Templates, documentation, and reporting.
Therap Presenters
avatar for Gerrit Hunt

Gerrit Hunt

Business Analyst, Therap Services, LLC
Started in the field: 2017 Joined the Therap Team: 2022 Part of the Following Teams: Development/Q/A State What are you most excited for at Nationals this year: Networking and knowledge sharing with Therap users across the U.S. Most Memorable Therap Trip: Reading Terminal Market... Read More →
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services, LLC
Started in the field: 2011  Joined the Therap Team: 2021    Part of the Following Teams: Development/Q/A  State  Report LibraryBusiness Intelligence Digital Transformation Accreditations: Charting the LifeCourse Ambassador   What are you most excited for at Nationals... Read More →
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Edgewood
  Documentation

12:15pm CST

Therap Mobile App
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Two Rivers
Reviewing what's currently available on the app: T-Logs, ISP Data, MAR, Scheduling/EVV, S-Comm, Time Tracking, Video Library and Password Reset
Therap Presenters
avatar for Rachael Tuck

Rachael Tuck

Support Specialist II, Therap Services, LLC
Started in the field: 2005Joined the Therap Team: 2021Part of the Following Teams: Scheduling/EVVMost Memorable Therap Trip: Torrington, CT. I enjoy getting to see the leaves change every year when I go.Favorite Therap Tip/Trick: You can still access the scheduling module even if... Read More →
avatar for Johanna Kroth, M.Ed.

Johanna Kroth, M.Ed.

Senior Support Specialist, Therap Services
Started in the field: 1989 Joined the Therap Team: 2014 Part of the Following Teams: Regular Provider Small Provider Therap Global Therap Canada Certified Trainer Program  Accreditations: Charting the LifeCourse Ambassador  Most Memorable Therap Trip: Sequoia National... Read More →
Wednesday February 5, 2025 12:15pm - 1:00pm CST
Two Rivers
  Documentation

2:00pm CST

Bootcamp Check-In: ISP Programs Start to Finish
Wednesday February 5, 2025 2:00pm - 2:15pm CST
Evergreen
Upon arrival, please locate our Check-In Manager to confirm your attendance in the proceeding bootcamp and receive important session information.
Moderators
avatar for Anna Bromberg

Anna Bromberg

Deputy Director of Support, Therap Services, LLC
Started in the field: 2016Joined the Therap Team: 2021Part of the Following Teams: StateMost Memorable Therap Trip: Bismarck, ND - the triceratops in the airport is a perfect greeting to the state.Favorite Therap Tip/Trick: Self-password reset.Favorite Report: Oversight Report ::... Read More →
Wednesday February 5, 2025 2:00pm - 2:15pm CST
Evergreen
  Documentation

2:15pm CST

Employment History Overview: Documenting Employment Services
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Kingsley
Documenting Supported Employment: Maintaining employer relationships and documenting the Individual's pathway to employment success
Therap Presenters
avatar for Nicholas Alexander

Nicholas Alexander

Support Specialist, Therap Services, LLC
Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Multi-State/LAMP Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trick: Searches are Reports Favorite Module: ISP Programs... Read More →
avatar for Melody Oakley

Melody Oakley

Senior Support Specialist, Therap Services, LLC
Started in the field: 2007 Joined the Therap Team: 2022  Part of the Following Teams: Regular Provider Digital Transformation What are you most excited for at Nationals this year? I really want to see some snow! Most Memorable Therap Trip: Avon, Connecticut - there are some... Read More →
Wednesday February 5, 2025 2:15pm - 3:00pm CST
Kingsley
  Documentation

2:15pm CST

Bootcamp: ISP Programs Start to Finish
Wednesday February 5, 2025 2:15pm - 4:00pm CST
Evergreen
Signups will open on December 18th, 2024. This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop

Learn how different fields within ISP Programs affect data collection and reporting outcomes, and how ISP Program Templates can be created and used at your agency.

Therap Presenters
avatar for Gavin Darby

Gavin Darby

Senior Support Specialist, Therap Services, LLC
Started in the field: 2009 Joined the Therap Team: 2023 Part of the Following Teams: Regular Provider Small Provider Favorite Therap Tip/Trick: Export to excel can be so helpful for looking at the data from Therap in different ways Favorite Report: ISP Data Report Favorite Modul... Read More →
avatar for Milagros “Mimi” Roché

Milagros “Mimi” Roché

Assistant Director of Support, Provider Team, Therap Services, LLC
Started in the field: 2004 Joined the Therap Team: 2016 Part of the Following Teams: Regular Provider Small Provider Accreditations: Charting the LifeCourse Ambassador Most Memorable Therap Trip: Nicky's Thai Kitchen in Pittsburgh, PA Favorite Therap Tip/Trick: Customize your To... Read More →
Wednesday February 5, 2025 2:15pm - 4:00pm CST
Evergreen
  Documentation

3:15pm CST

Day in the Life: Direct Support Professional
Wednesday February 5, 2025 3:15pm - 4:00pm CST
McGavock B
Checking and engaging in team communication, documenting service delivery, goal and outcome progress, and staying up to date on the individuals' plans.
Therap Presenters
avatar for Devin Hardy

Devin Hardy

Support Specialist, Therap Services, LLC
Started in the field: 2009Joined the Therap Team: 2017Part of the following teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Being able to go Wyoming traveling through Salt Lake City, UT driving was beautiful.Favorite Therap Tip/Trick: Don't... Read More →
avatar for Deborah Brito

Deborah Brito

Senior Support Specialist, Therap Services, LLC
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip/Trick... Read More →
Wednesday February 5, 2025 3:15pm - 4:00pm CST
McGavock B
  Documentation

4:15pm CST

Eligibility, Level of Care, and Waiver Enrollment
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock C
Reviewing Oversight Module designed to record the initial and redeterminations of individual Eligibility and Level of Care to receive ICF Waiver Services.
Therap Presenters
avatar for Amanda Nowakowski

Amanda Nowakowski

Business Analyst, Therap Services, LLC
Started in the field: 2011  Joined the Therap Team: 2021    Part of the Following Teams: Development/Q/A  State  Report LibraryBusiness Intelligence Digital Transformation Accreditations: Charting the LifeCourse Ambassador   What are you most excited for at Nationals... Read More →
avatar for Leah Sewell

Leah Sewell

Assistant Director of Support, State Team, Therap Services, LLC
Started in the field: 1999 Joined the Therap Team: 2012 Part of the Following Teams: State Most Memorable Therap Trip: Kayaking on Lake Union and visiting Olympic National Park in Washington state while onsite for Therap Conferences, Spring 2014. Visiting Mount Rushmore on Presidents... Read More →
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock C
  Documentation

4:15pm CST

GER Management and GERR
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock B
General Event Report (GER) workflow after submission and using the GER Resolution to document incident investigations
Therap Presenters
avatar for Elizabeth Stanton

Elizabeth Stanton

Senior Support Specialist, Therap Services, LLC
Started in the field: 1998Joined the Therap Team: 2020Part of the Following Teams: Digital Transformation Small ProviderAccreditations:
avatar for Sarah Papenhausen

Sarah Papenhausen

Business Analyst, Therap Services, LLC
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock B
  Documentation

4:15pm CST

Introduction to Secure Document Signing
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock A
Learn more about Therap's new Secure Document Signing module, which provides a way to capture signatures relating to agency or individual documents.
Therap Presenters
avatar for Nathaniel Hanley

Nathaniel Hanley

Senior Support Specialist, Therap Services, LLC
Started in the field: 2010Joined the Therap Team: 2022Part of the Following Teams: Digital Transformation Most Memorable Therap Trip: Pursue the Clues in Torrington, CT. It was a great team-building exercise Favorite Therap Tip/Trick: Learn Excel because it makes exporting reports... Read More →
avatar for Seanette Lancaster

Seanette Lancaster

Senior Support Specialist, Therap Services
Started in the field: 2015 Joined the Therap Team: 2016 Part of the Following Teams: SupportAccreditations: AAPC Medical Billing & Coding Certification ICD 10 Certifications Charting the LifeCourse Ambassador Most Memorable Therap Trip: The Big Island and in particular Kona, HI- loved... Read More →
Wednesday February 5, 2025 4:15pm - 5:00pm CST
McGavock A
  Documentation

4:15pm CST

Letter Module Overview
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Edgewood
See how the Letter module works with Questionnaires and the benefits of using Letter Templates for better consistency.
Therap Presenters
avatar for Deborah Brito

Deborah Brito

Senior Support Specialist, Therap Services, LLC
Started in the field: 1999Joined the Therap Team: 2010Part of the Following Teams: StateMost Memorable Therap Trip:Albuquerque, NM- best coffee shop Java Joes. Teddy Roosevelt National Park Medora, North Dakota. Steep Me a Cup of Tea- Bismarck, North Dakota.Favorite Therap Tip/Trick... Read More →
avatar for Sarah Cummings

Sarah Cummings

Assistant Director of Support, Therap Services, LLC
Joined the Therap Team: 2024Part of the following teams: State
Wednesday February 5, 2025 4:15pm - 5:00pm CST
Edgewood
  Documentation
 
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