2025 Therap National Conference

2025 Therap National Conference

The schedule is subject to change without notice until the start of the conference. Changes made during the conference will be communicated with attendees on-site.

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10:15am CST

One-on-One for Billing

Wednesday February 5, 2025 10:15am - 10:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

KC Wilson

Business Development Consultant, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →

Therap Presenters

Shannon Schultz

Senior Support Specialist, Therap Services, LLC

Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing

Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 1

Module Billing
Session Type 1:1

10:15am CST

One-on-One for Billing

Wednesday February 5, 2025 10:15am - 10:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Jordan Liley

Support Specialist II, Therap Services, LLC

Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees! Favorite Therap Tip/Trick... Read More →

Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 3

Module Billing
Session Type 1:1

10:15am CST

One-on-One for Billing

Wednesday February 5, 2025 10:15am - 10:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Sheketta Davis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →

Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 2

Module Billing
Session Type 1:1

10:15am CST

One-on-One for Billing

Wednesday February 5, 2025 10:15am - 10:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Heather Thornton

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →

Wednesday February 5, 2025 10:15am - 10:40am CST
Lobby 4

Module Billing
Session Type 1:1

11:15am CST

One-on-One for Billing

Wednesday February 5, 2025 11:15am - 11:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →

Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 4

Module Billing
Session Type 1:1

11:15am CST

One-on-One for Billing

Wednesday February 5, 2025 11:15am - 11:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Kelley Galloway

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →

Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 2

Module Billing
Session Type 1:1

11:15am CST

One-on-One for Billing

Wednesday February 5, 2025 11:15am - 11:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →

Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 3

Module Billing
Session Type 1:1

11:15am CST

One-on-One for Billing

Wednesday February 5, 2025 11:15am - 11:40am CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

KC Wilson

Business Development Consultant, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Regular Provider Sales Small Provider Most Memorable Therap Trip: Baltimore MD and Washington DC, so rich with US History.Favorite Therap Tip/Trick: Complete configuration of the IDF it is really t... Read More →

Therap Presenters

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC

Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →

Wednesday February 5, 2025 11:15am - 11:40am CST
Lobby 1

Module Billing
Session Type 1:1

12:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 12:15pm - 12:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Heather Thornton

Senior Support Specialist, Therap Services, LLC

Started in the field: 2010Joined the Therap Team: 2014Part of the following teams: Billing Multi-State/LAMPMost Memorable Therap Trip: Going to the ocean for the first timeFavorite Therap Tip/Trick: Privilege RefreshFavorite Module: Billing... Read More →

Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 3

Module Billing
Session Type 1:1

12:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 12:15pm - 12:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Jordan Liley

Support Specialist II, Therap Services, LLC

Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees! Favorite Therap Tip/Trick... Read More →

Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 4

Module Billing
Session Type 1:1

12:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 12:15pm - 12:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Shannon Schultz

Senior Support Specialist, Therap Services, LLC

Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing

Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 2

Module Billing
Session Type 1:1

12:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 12:15pm - 12:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

Tricia Woods

Assistant Business Development Consultant, Therap Services, LLC

Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California. We spent a week out there, started in Palm Springs and worked... Read More →

Therap Presenters

Sheketta Davis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →

Wednesday February 5, 2025 12:15pm - 12:40pm CST
Lobby 1

Module Billing
Session Type 1:1

1:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 1:15pm - 1:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →

Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 3

Module Billing
Session Type 1:1

1:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 1:15pm - 1:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC

Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →

Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 4

Module Billing
Session Type 1:1

1:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 1:15pm - 1:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Sheketta Davis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →

Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 2

Module Billing
Session Type 1:1

1:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 1:15pm - 1:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

Tricia Woods

Assistant Business Development Consultant, Therap Services, LLC

Started in the field: 2000Joined the Therap Team: 2016Part of the Following Teams: SalesMost Memorable Therap Trip: My most memorable trip was in 2023 when Bonnie Sorrells and I brought back User Groups to California. We spent a week out there, started in Palm Springs and worked... Read More →

Therap Presenters

Shannon Schultz

Senior Support Specialist, Therap Services, LLC

Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC

Wednesday February 5, 2025 1:15pm - 1:40pm CST
Lobby 1

Module Billing
Session Type 1:1

2:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 2:15pm - 2:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Jordan Liley

Support Specialist II, Therap Services, LLC

Started in the field: 2016 Joined the Therap Team: 2022 Part of the Following Teams: Billing Most Memorable Therap Trip: Avon, Connecticut, Beautiful scenery in the fall time watching all the trees change colors! In Wyoming we do not have many trees! Favorite Therap Tip/Trick... Read More →

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC

Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 4

Module Billing
Session Type 1:1

2:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 2:15pm - 2:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →

Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 3

Module Billing
Session Type 1:1

2:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 2:15pm - 2:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Shannon Schultz

Senior Support Specialist, Therap Services, LLC

Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing

Kahea Yamada

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 2

Module Billing
Session Type 1:1

2:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 2:15pm - 2:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

Maureen O'Connell

Assistant Director Sales Operations CRM, Therap Services, LLC

Started in the field: 2006Joined the Therap Team: 2016What are you most excited for at the National Conference? Meeting Therap Customers and Staff in person.

Therap Presenters

Kelley Galloway

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →

Wednesday February 5, 2025 2:15pm - 2:40pm CST
Lobby 1

Module Billing
Session Type 1:1

3:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 3:15pm - 3:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

Jenifer King

Southwest Regional Director, Therap Services, LLC

Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: Sales What are you most excited for at the National Conference: Meeting Therap Customers and Staff in person

Therap Presenters

Sheketta Davis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →

Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 1

Module Billing
Session Type 1:1

3:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 3:15pm - 3:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →

Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 3

Module Billing
Session Type 1:1

3:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 3:15pm - 3:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2004Joined the Therap Team: 2019Part of the Following Teams: Billing Most Memorable Therap Trip: Denver - first National conference and events at nightFavorite Therap Tip/Trick: My favorite Therap trick is using the Individual Home Page. From this page, you... Read More →

Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 2

Module Billing
Session Type 1:1

3:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 3:15pm - 3:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Shannon Schultz

Senior Support Specialist, Therap Services, LLC

Started in the field:1998Joined the Therap Team: 2021Part of the Following Teams:BillingFavorite Therap Tip/Trick: Using the little blue i at the top of the screens for the details and Update History informationFavorite Report: Billing Summary ReportFavorite Module: Billing

Wednesday February 5, 2025 3:15pm - 3:40pm CST
Lobby 4

Module Billing
Session Type 1:1

4:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 4:15pm - 4:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Moderators

Jenifer King

Southwest Regional Director, Therap Services, LLC

Started in the field: 2020Joined the Therap Team: 2023Part of the Following Teams: Sales What are you most excited for at the National Conference: Meeting Therap Customers and Staff in person

Therap Presenters

Kelley Galloway

Senior Support Specialist, Therap Services, LLC

Started in the field: 2012 Joined the Therap Team: 2021 Part of the Following Teams: Billing Accreditations: Bachelor's Degree in Accounting Most Memorable Therap Trip: My favorite place I have visited with Therap is Washington, DC. I loved seeing all the history and the monuments... Read More →

Whisper Ledbetter

Support Specialist, Billing Team, Therap Services, LLC

Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 1

Module Billing
Session Type 1:1

4:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 4:15pm - 4:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Marie Roland

Assistant Director of Support, Billing Team, Therap Services, LLC

Started in the field: 2005Joined the Therap Team: 2016Part of the following teams: Billing Multi-State/LAMP Product Team Quality AssuranceMost Memorable Therap Trip: Freeport, MaineFavorite Therap Tip/Trick: Business Intelligence is your friendFavorite Report: Billing Data Summar... Read More →

Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 2

Module Billing
Session Type 1:1

4:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 4:15pm - 4:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Sheketta Davis

Senior Support Specialist, Therap Services, LLC

Started in the field: 2006 Joined the Therap Team: 2020 Part of the Following Teams: Billing Favorite Therap Tip/Trick: When it comes to billing, check, check and re-check! Have a process and utilize the various reports in Therap. Favorite Report: Report Library: Service Authori... Read More →

Kahea Yamada

Support Specialist, Therap Services, LLC

Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 3

Module Billing
Session Type 1:1

4:15pm CST

One-on-One for Billing

Wednesday February 5, 2025 4:15pm - 4:40pm CST

Signups open on January 15, 2025. 1:1 sessions for providers that are currently utilizing the billing module.

Therap Presenters

Nalina Brenzel

Senior Support Specialist, Therap Services, LLC

Started in the field: 2013Joined the Therap Team: 2019 Part of the Following Teams: Billing Regular Provider Small ProviderFavorite Therap Tip/Trick: The blue i at the top gives you all of the update history.Favorite Report: Custom Utilization ReportFavorite Module: Billing... Read More →

Wednesday February 5, 2025 4:15pm - 4:40pm CST
Lobby 4

Module Billing
Session Type 1:1

2025 Therap National Conference

From $75.00