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Tuesday, February 4
 

7:30am CST

Registration
Tuesday February 4, 2025 7:30am - 9:00am CST
Check in for the event, grab your nametag, get oriented and after stopping at the booths head to the Hermitage Ballrooms to secure your seat for the opening address.
Tuesday February 4, 2025 7:30am - 9:00am CST

9:00am CST

Welcome and Introductions
Tuesday February 4, 2025 9:00am - 10:00am CST
Therap Presenters
avatar for Justin M. Brockie

Justin M. Brockie

Chief Operating Officer, Therap Services
A champion of Person-Centered, Data-Driven thinking, Justin leads the vision and development of the Therap application, while working closely with the Customer Support team to enhance user experience in accordance to these values. He is also heavily involved with Therap’s government... Read More →
Tuesday February 4, 2025 9:00am - 10:00am CST
Hermitage Ballroom

10:15am CST

Help! I need some direction with what to do this week!
Tuesday February 4, 2025 10:15am - 11:00am CST
Not sure what sessions to attend at the conference? Get some guidance here.
Therap Presenters
avatar for Tiffany Brown

Tiffany Brown

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2019Accreditations: Charting the LifeCourse Ambassadorhttps://www.linkedin.com/in/tiffany-brown-a776b380/ Favorite Thing about Working for Therap: The ability to connect with providers across the US and Canada and to learn about all the different supports available and differences being made every day in people's lives.Most Common Challenge you Help Customers Overcome: Customers often... Read More →
avatar for Calvin Christensen

Calvin Christensen

Business Development Territory Manager, Therap Services
Started in the field: 2009Joined the Therap Team: 2014Accreditations: CtLC Ambassador Favorite Thing about Working for Therap: Helping our customers who are providing life changing services.Favorite Therap tip or trick: When in doubt, dashboard it out.Favorite Module: ISP Da... Read More →
avatar for Brent Hessee

Brent Hessee

Business Development Territory Manager, Therap Services
Started in the field: 2001Joined the Therap Team: 2011https://www.linkedin.com/in/brent-hessee-8190a334/
Tuesday February 4, 2025 10:15am - 11:00am CST
Cumberland

11:15am CST

Lunch
Tuesday February 4, 2025 11:15am - 12:00pm CST
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage F

11:15am CST

Lunch
Tuesday February 4, 2025 11:15am - 12:00pm CST
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage E

11:15am CST

Lunch
Tuesday February 4, 2025 11:15am - 12:00pm CST
Tuesday February 4, 2025 11:15am - 12:00pm CST
Hermitage D

11:30am CST

LUNCH
Tuesday February 4, 2025 11:30am - 1:15pm CST
Tuesday February 4, 2025 11:30am - 1:15pm CST
Marriott Lobby 2200 Elm Hill Pike Nashville, TN 37214

12:15pm CST

Lunch
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage E

12:15pm CST

Lunch
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage F

12:15pm CST

Lunch
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Tuesday February 4, 2025 12:15pm - 1:00pm CST
Hermitage D

1:15pm CST

Networking
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Therap Presenters
avatar for Ciera Freise

Ciera Freise

Assistant Business Development Consultant, Therap Services
Started in the field: 2013Joined the Therap Team: 2023Accreditations: Fluent in multiple forms of Sign Language. Favorite Thing about Working for Therap: My favorite part of working here is the supportive, collaborative environment, and the opportunity for continuous learning... Read More →
avatar for KC Wilson

KC Wilson

Business Development Territory Manager, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I love working for a company that is thoughtful and inclusive with its team members, as well as always focused on doing the right thing - not only for the team, but our customers as well. Most... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Cumberland

1:15pm CST

So You Think You Know Therap?
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Test your Therap knowledge while competing against other Therap users. Have fun and play for a chance to win prizes!
Therap Presenters
avatar for Mike McNeely

Mike McNeely

Senior Support Specialist II, Therap Services
Started in the field: 2008Joined the Therap Team: 2019Favorite Thing about Working for Therap: I love being surrounded by so many talented people.Most Common Challenge you Help Customers Overcome: Helping new Users quickly learn how to use the systemFavorite Therap tip or trick... Read More →
avatar for Katie Xayaosa

Katie Xayaosa

Senior Support Specialist II, Therap Services
Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital TransformationAccreditations: Charting the LifeCourse AmbassadorWhat are you most excited for at Nationals this year? 
avatar for Krista DeCook

Krista DeCook

Support Specialist, Therap Services
Started in the field: 2010Joined the Therap Team: 2024 Favorite Thing about Working for Therap: I love being able to help people work through issues I once faced myself. I also truly feel like I learn something new everyday.Most Common Challenge you Help Customers Overcome: Ensuring... Read More →
Tuesday February 4, 2025 1:15pm - 2:00pm CST
Belle Meade
  General

4:15pm CST

Networking
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Therap Presenters
avatar for Andrew Brown

Andrew Brown

Business Development Territory Manager, Therap Services
Started in the field: 2016Joined the Therap Team: 2023https://www.linkedin.com/in/andrewbrown8/Favorite Thing about Working for Therap: I love working with a team of people from all around the world. And I'm proud to work for a company with so many people who care to try and make life better for people with disabilities. Most Common Challenge you Help Customers Overcome... Read More →
avatar for Parisha Zermin

Parisha Zermin

Assistant Business Development Consultant II, Therap Services
Started in the field: 2021Joined the Therap Team: 2018https://www.linkedin.com/in/parisha-zermin-137584158/Favorite Thing about Working for Therap: I'm passionate about technology, and Therap's software solutions are at the forefront of the industry. It's incredibly fulfilling to demonstrate our products to potential customers and see how they can transform the lives of individuals with d... Read More →
Tuesday February 4, 2025 4:15pm - 5:00pm CST
Cumberland

5:30pm CST

Evening Reception
Tuesday February 4, 2025 5:30pm - 7:00pm CST
Tuesday February 4, 2025 5:30pm - 7:00pm CST
Hermitage Ballroom
 
From $150.00

2025 Therap National Conference
From $150.00
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